#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)688-2508
Tool & Truck Rental(513)688-2501
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
520 Ohio Pike
Cincinnati, OH 45255
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Customer Store Reviews

  • 4.7 out of 685 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (685)
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Showing 1-30 of 685 reviews
Above and Beyond helpful
I went there to purchase 2 door knobs - they had a great selection - guess they have to stock whatever the current trend of the times are - and I wanted more of a "brushed nickel" like the ones I purchased (not from them) 2 years ago. Found a couple close enough that were just a tiny bit shinier and I think they called it closer to a "chrome" but NOT SUPER shiny like other chrome items I have in my home. I wanted to purchase Kwikset because that tends to be pretty affordable - yet decent quality - but they also had Schlage and one other brand (cannot remember the name) that they had quite a bit to choose from. Gentleman from hardware - Mike was EXTREMELY helpful - and checkout staff was over the top friendly and efficient - even though it was Memorial Day and store was rather crowded - got what I needed pretty quickly and was in and out of the store in no time!? Product did say it was for a "standard" door - but when friend installed knob the next day - it was a little smaller than my previous kwikset knob that was installed not even 2 years prior. The only reason I am bringing this up is because interior and exterior door had been painted around previous knob - and when this one was installed, you could tell lines/markings from previous knob that was bigger and covered those up? Also, when he installed, he had to use the previous "casing" or whatever it is called from the previous deadbolt with this Kwikset knob and deadbolt for some reason? It was not going to fit my door right? But it worked out ok - not perfect, but met my needs for now? I'm not that much of a perfectionist where I felt the need to return that one and keep looking for a knob that fit the door "exactly right"?
by
    • Recommended
    Ordinary customer
    I've just bought this today very happy with it with it my wife is pleased
    by
      • Recommended
      Don’t buy your appliances from! Warning!!
      We bought our refrigerator from them. Had it less than a week until we realized the door wasn’t completely closing properly. They flat out refused to help. Go elsewhere!!
      by
        Excellent customer service
        I recently made several large purchases from this location. The most recent being a washer and dryer. The sales person was very knowledgeable and friendly. It was a no pressure sale, which really makes a big difference. He left us to browse but was available when we had questions. I would definitely shop here again and again.
        by
          • Recommended
          Great Store, Hard to Find Someone to Assist
          Love everything about the store, employees are helpful and friendly. I just can never find one when I need something unlocked or if I need something that’s high up.
          by
            • Recommended
            great electric range
            I bought an electric range (Frigidaire) at a very good price, and it works like a dream
            by
              • Recommended
              Happy shopper
              Well organized. Plenty of staff willing to assist. Great variety.
              by
                • Recommended
                Mr.
                The checkout lady was very attentive. Barb.
                by
                  Great Employee !
                  I needed assistance with looking for some items. Doug greeted me with a smile and was absolutely amazing. He helped me find the items and helped push my cart since I was also pushing my daughter in her stroller and even took the time to help me load my items. Great guy!
                  by
                    • Recommended
                    Great services
                    Barb was very excellent when we was checking out. She was very friendly and professional. Store looked amazing very clean and taking care of
                    by
                      • Recommended
                      The Personnel are Wonderful
                      As a person confused with anything in any Hardware Store, ten different staff members helped me find what I could hardly describe for multiple projects. They were kind and their patience was very much appreciated
                      by
                        nopne
                        did not buy anything this time. just sought services
                        by
                          • Recommended
                          Great crew
                          Nuuaana was great cashier
                          by
                            • Recommended
                            Great toilet seat selection
                            Best toilet seats in town and Barbara the cashier is a very nice lady
                            by
                              • Recommended
                              GREAT CUSTOMER SERVICE!
                              I went to buy a dehumidifier and they rolled out the red carpet. Three reps helped me find, load, and checkout with no waiting time to get what I needed.
                              by
                                • Recommended
                                You Can Get It Here
                                This store has everything I need for a house remodeling job that I am working on.
                                by
                                  • Recommended
                                  Colbye
                                  We just got a new house and have suddenly a lot of projects! Colbye has been incredible. She is knowledgeable, understanding, personable, and the best person anyone could ask to meet at a Home Depot! So thankful for her help and guidance with everything we need. She spends time with us and doesn’t rush us or make us feel bad for not having more experience.
                                  by
                                    • Recommended
                                    My go-to store!
                                    Living 2 miles from Home Depot means I make many trips there! The sweetest check-out lady, Barb, always puts a smile on my face! Stock is usually good...and products quality. If something is not right with a purchase, Home Depot is great about refunding the item.
                                    by
                                      • Recommended
                                      Pleasure to shop at Beechmont Homedepot
                                      We give a 10 out of 10. Great experience.
                                      by
                                        • Recommended
                                        I like this Home Depot, it is my first choice to chop at
                                        I bought a washer and dryer when my old washer died on us. Charlie Cepcani in appliances was excellent. Knowledgable and friendly. He's a good example of why I like this store.
                                        by
                                          • Recommended
                                          Well stocked
                                          The store was very well stocked with a number of choices available for consideration.
                                          by
                                            • Recommended
                                            Employee good
                                            Tyler, lumber. Jacob loader. Bridgett and therese are casiers!
                                            by
                                              • Recommended
                                              Hire more CHARLIE'S
                                              The other day I had to quickly get keys made, so being in the Beechmont area I stopped at Home Depot. There was a gentleman there working in ( I guess) hardware. That was so helpful and pleasant that from now on Beechmont Home Depot has my business. I live here in Milford and have a Home Depot just moments away from my house but the attention and helpfulness from Charlie has changed where I shop. Sure hope to run into Charlie at Beechmont Home Depot on my next soon to be visit.
                                              by
                                                • Recommended
                                                EXCEPTIONAL SERVICE IN LUMBER DEPARTMENT. EMPLOYEE WENT OUT OF WAY TO HELP.
                                                CAME HOME WITH EXACTLY WHAT I NEEDED THANKS TO LUMBER DEPARTMENT EMPLOYEE.
                                                by
                                                  • Recommended
                                                  Home Depot
                                                  Wonderful experience buying paint, employee was very knowledgeable about primers and the different types of paint. The staff at the Beechmont Home Depot are always helpful and there for your questions.
                                                  by
                                                    • Recommended
                                                    Friendly and Supportive Staff
                                                    Everyone staff member is kind, caring, and helpful. They give as much guidance as possible.
                                                    by
                                                      • Recommended
                                                      Friendly store
                                                      Employees are in general friendly, helpful and kind. We need more of that in the world.
                                                      by
                                                        • Recommended
                                                        Organized and Clean
                                                        I always go to Home Depot on Beechmont Ave for all of my yard, house and design needs. During my visit this time Jan was friendly and quick to make sure I had everything I needed.
                                                        by
                                                          • Recommended
                                                          Beechmont HD is excellent
                                                          Great customer service: friendly, attentive, knowledgeable. And they let you bring your dog in the store!
                                                          by
                                                            • Recommended
                                                            Great Customer Service at the Beechmont Home Depot!
                                                            I always have a great experience at the Beechmont Hoke Depot, this store always has the most knowledgeable employees and helpful. I wouldn’t go anywhere else!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 685 reviews

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