#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)688-2508
Tool & Truck Rental(513)688-2501
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
520 Ohio Pike
Cincinnati, OH 45255
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Customer Store Reviews

  • 4.7 out of 685 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (685)
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Showing 1-30 of 685 reviews
Friendly store
Bard was very friendly when checking out but so was the other employees ! Good customer service
by
    • Recommended
    Excellent customer service
    The employees are always willing to help once they see you pondering between opinions.
    by
      • Recommended
      Great team
      I always get answers to questions about products and “how to”.
      by
        • Recommended
        everything you expect
        Home Depot (Beechmont Ave) is by far my favorite home improvement store. This store is always clean, stocked and has friendly helpful employee's. They recognize Veterans with a much needed discount which is highly appreciated. I have never had a single bad experience in this store.
        by
          Rental Dept
          Great customer service after no customer service on past visits.
          by
            • Recommended
            Quality products
            I previously owned a Fiskars hand hedgeclippers. When they broke and I returned them, customer service just said to go back and pickup a new pair of clippers
            by
              Great place to shop
              We just bought a new refrigerator at Beechmont Home Depot. They have great service and friendly, knowledgeable staff. We shop there often and always get great service!
              by
                • Recommended
                Great manager
                She was able to locate the item and sale I had found on the WEBSITE as well as verify and check out with the advertised price. A regular employee did correctly Identify that the RYOBI SALE POSTER did not show all the tools listed on the internet. BUT the cashier counter did correctly charge the sales price. RYOBI sales material mistake.
                by
                  • Recommended
                  Great product's
                  I bought milwaukee speaker for my son for his birthday he absolutely loves it and so do I so I bought two instead of one. THANKS AGAIN HOMEDEPOT WE LOVE UR STORE!!
                  by
                    • Recommended
                    Excellent customer service!
                    I just came in the store to find mortar for a tile job. Tommy helped me find what I needed and provided excellent customer service. Thank you Tommy!
                    by
                      • Recommended
                      Great customer service
                      Barb the cashier was super great and happy to help when my card didn't want to work
                      by
                        • Recommended
                        Dreary Trip Down the Depot
                        Except for Cameron from the Garden Department, Viktor as well as Charlie from Appliances and Sophia from Plumbing- I felt my trip into the store was rather sad; employees would bury their faces into work- but not give any real time towards conversation or even attempt to engage me to any products of interest. The employees I call by name were able to do at least what I call the rest out against. Sophia allowed me to feel a semblance of warmth while Cameron gave me a good means of conversation and smile as I browsed. Viktor and Charlie were pleasant conversation and Charlie allowed me to try a boxed product which I promptly purchased after inspecting. These are employees that should be treated with care, the rest could try better.
                        by
                          Great Employees
                          The employees are nice and very helpful. The plants/flowers were sad. Seemed scorched and no yellow tomatoes. But still a good shopping trip
                          by
                            • Recommended
                            Jack in the Paint Dept.
                            Every time we need help finding something or need help with what specific product you have that I need, Jack, in the Paint Department is always there to help. I have asked for his assistance many times, and he’s never steered us wrong. Thanks to Jack!
                            by
                              • Recommended
                              Rude cashiers
                              I have never had a courteous nice cashier at this store. Go to Milford Home Depot... Night and day difference in associates. Will never buy at this store again.
                              by
                                Don't ignore your customers
                                We went to the flooring center to get whole house flooring and carpeting. We sat down with an older lady (who did not seem interested in helping us) explained we wanted carpet upstairs and hardwood laminate downstairs and a few other details. After a few minutes of discussing our needs a man came in and sat down close to us. She said are you the one that called? He said yeah. She then said to us, give me 2 minutes and proceeded to help him. They chit chatted and we were ignored. After 10 mins of waiting we left. We went to another flooring place and spent almost 20k.
                                by
                                  Veterans discount
                                  Just wanted to go buy my wife a clock to hang on the wall for her birthday. The selection was nil as there was only ONE STYLE. Would not recommend going to Home Depot for a wall clock!
                                  by
                                    Great price
                                    Got this in time for spring
                                    by
                                      • Recommended
                                      Great help from employee
                                      Great help and customer service with getting my order completed and wverything taken care of. Employee was jaclyn
                                      by
                                        • Recommended
                                        Great sales experience!
                                        I had to buy a small mini-fridge at a short notice. This store had the item and at a great price and the staff made spending money fun!
                                        by
                                          • Recommended
                                          Recent Visit to Purchase Washer & Dryer
                                          We just purchased our new Samsung Washer & Dryer. This store is always very busy. We knew what we wanted when we came in. Went right back to appliances and talked briefly with an associate. He rang us up, secured our extended warranty and we were done! Very easy! Can't wait for our delivery!!!
                                          by
                                            • Recommended
                                            Having product
                                            I have shopped this store many times and the product I'm looking for seems to always be in stock, that's what keeps me coming back.
                                            by
                                              • Recommended
                                              Cedar planks
                                              Used this product to line 2 antique trunks so that I may place my blanket in them PERFECT
                                              by
                                                • Recommended
                                                REMODELED KITCHEN AND BATHROOMS, BOUGHT EVERYTHING FROM HOME DEPOT
                                                WE INSTALLED EVERYTHING OURSELVES WITH THE HELP OF JOSEPH WHO WORKS IN CABINETS AT THE BEECHMONT STORE
                                                by
                                                  • Recommended
                                                  Friendly check out
                                                  David was very nice and thorough while checking out and paying for my gas gill.
                                                  by
                                                    Wonderful Cashier
                                                    We went in to home depot twice on the same day. The 2nd trip we had a cashier named LeLe. She was extremely kind and helpful. She went out of her way to help. Even though she was busy, she still took the time to help and be kind.
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      Tasha provided the best customer service I have ever had. You absolutely need more like her
                                                      by
                                                        • Recommended
                                                        Easy shopping
                                                        Our cashier LELE was most helpful and pleasant
                                                        by
                                                          Great features
                                                          Home Depot great place to shop. It has great savings.
                                                          by
                                                            • Recommended
                                                            Home building
                                                            I’ve been dealing with Home Depot for a couple months now as we build her house. They have really been exceptional! Doesn’t matter if it was Lighting, appliances they went above and beyond
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 685 reviews

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