Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (685)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 685 reviews
Feb 17, 2021
The store is wonderful
The store is wonderful
by
Verified Purchase
Feb 15, 2021
Big fans of HD. Thank you!
Big fans of HD. Thank you!
by
Verified Purchase
Recommended
Feb 11, 2021
We received incredible service from Steve in flooring. He gave us options. Knew what he was ta...
We received incredible service from Steve in flooring. He gave us options. Knew what he was talking about and made the ordering process fast and accurate. Go see him
by
Verified Purchase
Recommended
Jan 30, 2021
We are renovating our home and we live across the street off Hopper Hill, so we are now regulars....
We are renovating our home and we live across the street off Hopper Hill, so we are now regulars. We go to Home Depot 3+ times a week, and we’ve never had an issue. They’re always attentive to us and answer all of our questions. We’re very happy with them.
by
Verified Purchase
Recommended
Jan 20, 2021
Curly my cashier was very friendly and good at his job.
Curly my cashier was very friendly and good at his job.
by
Verified Purchase
Recommended
Jan 11, 2021
I have never had a better experience at a home improvement store than I had on my last trip to my...
I have never had a better experience at a home improvement store than I had on my last trip to my local Home Depot(Beechmont Ave location)! Bravo to all the employees at customer service that helped me with my gift card issue and a huge Thank You to the manager whose act of kindness reminded me that there are still good people in this world! (Brought tears to my eyes!)
Professional, KIND, knowledgeable.. all of the associates deserve a huge shout out!
I will definitely be a loyal shopper of the Beechmont Home Depot from now on and tell all of my friends and family about my wonderful experience!
by
Verified Purchase
Recommended
Jan 7, 2021
I had the help I needed and when I couldnt find what I needed Kris was very helpful ! He impresse...
I had the help I needed and when I couldnt find what I needed Kris was very helpful ! He impressed me with his dedication and kindness.
by
Verified Purchase
Recommended
Jan 1, 2021
Celeste you are an amazing employee and person Thank You for making this a memorable shopping exp...
Celeste you are an amazing employee and person Thank You for making this a memorable shopping experience!
by
Verified Purchase
Recommended
Nov 21, 2020
Don-E was very helpful with helping us find flooring for our house. He knew and answered all of o...
Don-E was very helpful with helping us find flooring for our house. He knew and answered all of our questions and was very friendly! Thank you!
by
Verified Purchase
Recommended
Nov 19, 2020
The employees are very friendly and helpful!
The employees are very friendly and helpful!
by
Verified Purchase
Recommended
Nov 17, 2020
I had a great experience at home depot today thanks to Dawn. Good work Dawn. She was such a help ...
I had a great experience at home depot today thanks to Dawn. Good work Dawn. She was such a help both in lighting and bath fixtures. Thank u.
by
Verified Purchase
Recommended
Nov 16, 2020
We loved working with Karel Charlie Cepcani with on getting our new Samsung appliance package.He ...
We loved working with Karel Charlie Cepcani with on getting our new Samsung appliance package.He was awesome! Lines were long and costumer service wasn’t busy at all. Kind of aggravating when there are four behind the counter and they can’t check people out or help on the registers.
by
Verified Purchase
Recommended
Nov 11, 2020
Great store but NEED to go by the rules. I'm saying no for what I saw today and it will be going ...
Great store but NEED to go by the rules. I'm saying no for what I saw today and it will be going on for a while.
by
Verified Purchase
Nov 9, 2020
Great store, people are nice and they have it all. Help is always in the isle.
Great store, people are nice and they have it all. Help is always in the isle.
by
Verified Purchase
Recommended
Nov 7, 2020
All stores say they have a great crew but your store really does. I was very impressed in the pa...
All stores say they have a great crew but your store really does. I was very impressed in the paint department by Judy who was very busy but so friendly and then when I got to checkout I met Taylor who was equally great helping me process a $5 off coupon and at the same time managed up Judy in paint. Wow!
by
Verified Purchase
Recommended
Oct 24, 2020
Great people. Great products
Great people. Great products
by
Verified Purchase
Recommended
Oct 24, 2020
Consistently the only store in the area with the doors I need in stock.
Consistently the only store in the area with the doors I need in stock.
by
Verified Purchase
Recommended
Oct 18, 2020
Everything we needed was easy to find. Store was clean in good condition. Workers were friendly a...
Everything we needed was easy to find. Store was clean in good condition. Workers were friendly and I would could back and recommend this Home Depot to others.
by
Verified Purchase
Recommended
Oct 7, 2020
The store had what I needed which is always good but even better the employee's were helpful and ...
The store had what I needed which is always good but even better the employee's were helpful and the cashier "Tasha" was friendly and best of all wished me a great day and to come back and visit again. I love customer service and I will definitely will be returning for any future needs.
by
Verified Purchase
Recommended
Sep 19, 2020
My home depot has everything you need or they can get it.
My home depot has everything you need or they can get it.
by
Verified Purchase
Recommended
Sep 16, 2020
the store was VERY clean and the staff is always top notch!
the store was VERY clean and the staff is always top notch!
by
Verified Purchase
Recommended
Sep 12, 2020
Store and Employee very helpful
Store and Employee very helpful
by
Verified Purchase
Recommended
Aug 30, 2020
Always well stocked, always helpful , always clean and they carry the world's best paints.
Always well stocked, always helpful , always clean and they carry the world's best paints.
by
Verified Purchase
Recommended
Aug 20, 2020
MYRIAM definitely deserves a raise
MYRIAM definitely deserves a raise
by
Verified Purchase
Recommended
Aug 18, 2020
I needed an oven. Mine went out completely. So I went there and found a stove. I asked about gett...
I needed an oven. Mine went out completely. So I went there and found a stove. I asked about getting it to take that day. no, they don't do that. You have to order it. I told them I needed it right away. I was told they could have it there by thursday (this was saturday). I placed the order, paid my money. Today i get a call that the stove won't be here for another month. When I called the store to get help, I was told there was nothing they could do. As well, I now have to drive all the way back down there for them to do a refund. Not happy. Poor customer service. Why there were no alerts from Whirlpool stating that this item was on back order? No one wanted to help us and they seem to not care about losing a large purchase.
by
Verified Purchase
1 found this review helpful
Aug 8, 2020
I was loading 40 pieces of 16 foot decking into the back of my truck with help from Darla. When c...
I was loading 40 pieces of 16 foot decking into the back of my truck with help from Darla. When complete she was concerned about the load slipping out. She got Mark from lumber to review the load. They both went above and beyond in helping me arrange the load safely. Words cannot express my appreciation for their effort, their actions and concern. Numerous attempts/adjustments were made to ensure the load would not slip out while driving. Both of them deserve recognition for their efforts.
by
Verified Purchase
Recommended
Aug 3, 2020
Thank you to Jan and Allison! They went above and beyond to help us with our transaction! This wo...
Thank you to Jan and Allison! They went above and beyond to help us with our transaction! This world needs more people like you! We pray God's blessings upon you
by
Verified Purchase
Recommended
Jul 31, 2020
Consistently exceeds my expectations for customer service, ease of returns, quality product lines...
Consistently exceeds my expectations for customer service, ease of returns, quality product lines, depth of inventory and pleasant retail environment.
by
Verified Purchase
Recommended
Jul 29, 2020
Great store, always clean and help every where.
Great store, always clean and help every where.
by
Verified Purchase
Recommended
Jul 27, 2020
Home depot has everything you need for your home and more. Great service, friendly, lots of help ...
Home depot has everything you need for your home and more. Great service, friendly, lots of help if needed.