#1 Home Improvement Retailer

Bitterlake #4706

4.6

out of 5

92% of customers recommend this store
Rating Breakdown
5
(342)
4
(44)
3
(8)
2
(7)
1
(29)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.7
4.6
The Home Depot
Contact Us
Main: (206)361-9600
Pro Desk: (206)361-3427
Tool & Truck Rental: (206)361-3404
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 8:00pm
Location
11616 Aurora Ave N
Seattle, WA 98133
Upcoming Workshops

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

4.29 mi
  • 1335 N 205th St
  • Shoreline, WA 98133
8.30 mi
  • 18333 120th Ave Ne
  • Bothell, WA 98011
9.38 mi
  • 2701 Utah Ave South
  • Seattle, WA 98134

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Bitterlake Home Depot. It's a great day to get started on your next home improvement project.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio sets to cleaning supplies our associates will get you in and out. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

At Home Depot, community involvement is important to us. In 2018 alone The Home Depot Foundation committed more than $5 million to disaster response in areas impacted by fires, hurricanes and flooding. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide a lively environment mixing creativity and fun.

We're here to help, no project is too big or too small. Drop by today and see what's new.

Your Bitterlake Home Depot Team

Does the Home Depot Bitterlake store sell Kegerators?
Shop our wide variety of beverage coolers including kegerators and wine fridges from top brands. Keep your reds and whites safe from harmful variations of temperature, light and humidity with wine coolers with advanced features such as adjustable racks, LED interior lights and UV filtered glass doors. If you’d like to create a bar experience at home or enjoy entertaining outdoors, consider one of our kegerators to keep your favorite craft brews chilled. Check out our buying guide to help you choose the right beverage cooler for your needs.

What types of refrigerators are available at the Home Depot Bitterlake store?
Keep your food fresh and organized with our selection of top styles and brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators, or consider a side by side refrigerator if you prefer more shelf space. If you own a business, we also carry commercial refrigerators that provide extra storage space and maximum durability, while merchandiser refrigerators allow you to beautifully display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

What Bathtub options are available to bath remodelers shopping at the Home Depot Bitterlake store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and alcove bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.


CUSTOMER STORE REVIEWS

4.6

out of 5

430 reviews
5
(342)
4
(44)
3
(8)
2
(7)
1
(29)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.7
4.6
92% Of Customers
Recommend This Store 388 of 422 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Friendly staff.....nice store

5.0

out of 5

Friendly staff.....nice store

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overall this store is very good, its biggest problem is that it's very popular and can be quite b...

5.0

out of 5

overall this store is very good, its biggest problem is that it's very popular and can be quite busy. Friendly and knowledgeable staff.

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I have always been able to find help when needed. I have even received help on how to do somethi...

5.0

out of 5

I have always been able to find help when needed. I have even received help on how to do something I was trying to learn or figure out. Everyone tries to be very helpful.

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I was extremely impressed with the help and AVAILABILITY of sales clerks in the electrical depart...

5.0

out of 5

I was extremely impressed with the help and AVAILABILITY of sales clerks in the electrical department. They were extremely pleasant and were willing to go out of their way to help.

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The rental desk clerk doesn't even act like he wants to work there. I had a problem with a piece...

1.0

out of 5

The rental desk clerk doesn't even act like he wants to work there. I had a problem with a piece of equipment and he could care less if I had to spend my time returning it for a new one. Unprofessional attitude!

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Great service. these people know their store and what is in it. Got what I needed and got out in ...

5.0

out of 5

Great service. these people know their store and what is in it. Got what I needed and got out in no time at all.

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This store is organized, the staff/employees are knowledgeable and always ready to answer any que...

5.0

out of 5

This store is organized, the staff/employees are knowledgeable and always ready to answer any questions you have, and rarely do I find myself leaving without the items I needed. A+ for this store!

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Finally a store with helpful people working in it, thanks

5.0

out of 5

Finally a store with helpful people working in it, thanks

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Every time I visit this store, I am pleased with the service provided by its employees. The stor...

5.0

out of 5

Every time I visit this store, I am pleased with the service provided by its employees. The store carries products of good quality and the prices are reasonable.

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Excellent services and stocks

5.0

out of 5

Excellent services and stocks

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Electrical department was amazing and experienced, and fully stocked with the thermostats I neede...

5.0

out of 5

Electrical department was amazing and experienced, and fully stocked with the thermostats I needed. Ellie helped with some pretty tough questions I had about the thermostat selection and installation - above and beyond what I have already come to expect from this Home Depot Great, friendly, knowledgable, and experienced staff overall, great experience. This store has one very more loyal customer, even though this one is 15 mins drive further than the closest one to me

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This Home Depot is better than some but it is not perfect. Perhaps the biggest problem is the con...

3.0

out of 5

This Home Depot is better than some but it is not perfect. Perhaps the biggest problem is the constant problem of day laborers having out are the entrance to the parking area sometimes partially blocking the driveway and getting in the way. Also, some (not all) come across in an intimidating manner. Than can cause some potential customers to avoid the store permanently. Is that really what you want? As a customer I can tell you it's not what I want. Some customers are not comfortable in that environment. That means that it is just a matter of time until something could happen that may not be what you want happening at your place of business.

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Seattle, WA 35 to 44, Female
Great store. Stop the phone from ringing.

3.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

This store is great. People are friendly. Unfortunately, the phone rings constantly over the intercom system. It makes for a horrible shopping experience. Makes me very anxious? Could there be a different way of altering each other--other than a phone ring sound? It's horrible.

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Go to another Location

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
4
3

I read reviews about this store and someone compalined the phone just kept ringing and ringing, I thought that they were being over dramatic. However, when I went to the store and I experienced the phone ringing constantly over the intercom I completly agreed with the problem. I truely was so annoying we almost left the store, if I didn't need what I went for so bad... I would have.

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Washington
Great evening shopping

5.0

out of 5

I was shopping for several electrical things including a small bathroom fan that was not on the shelves. Rodney went our of his way to find the fan and then got it, with the help of a lift , from the very top shelf. All three employees Shannon, Rodney and Ellie were very helpful and professional. They made the evening trip to Home Depot a fun.

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Seattle, WA
Great employee assistance at the Bitterlake store!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I am buying a storm door and my transaction for setting up the installation measuring appointment was done over the phone with Brody. What a great employee! He was knowledgable, patient, responsible and had a great sense of humor. I usually shop at the nearby competitor store, but if everyone is as good as Brody, I'll be going here more.

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Shoreline , Washington 65 or over
Appear that happy work at nthis which carry to the custmers

5.0

out of 5

Most sales people at this make the customers feel as if they want you to shop at their store and that mean a lot to me ,I do not really love to shop so having happy people working at the store and all ways willing help do make me want to return.

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Absolutely Great

5.0

out of 5

Every time I go to this store, the associates are extremely helpful and friendly.

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Seattle, WA 45 to 54, Female
Good staff.

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I go here pretty often for home improvement supplies and I like that I can find a store employee to help me every time. I've found staff particularly helpful and knowledgeable in power tools, tile, paint, and lumber.

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Seattle, WA 65 or over, Male
great store

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

store clean, people helpful, I always can find what I need

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Seattle WA 55 to 64, Male
Lousy customer service. long lines to check out

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
4

Why on a very busy Sunday are more checkstands not open? People standing around to help, yet the help that is needed is at the checkout. I don't need a greeter at the entrance, I need to be able to check out quickly. Hate this store.

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Seattle, WA 55 to 64, Male
Good people, good products

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
5
4

Once I manage to find a staff member roaming the aisles, she or he most always goes out of their way to help me find things, or better yet, help me figure out how to accomplish some task I'm unsure about. I almost always learn something new when visiting this store.

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Shoreline 35 to 44, Male
New Grill

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The customer service is excellent in this store, people are very helpful on letting me know more the details of the new grill I was looking for.

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Seattle, Washington 65 or over, Male
Choice of stores

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I have a choice of either Loes or Home Depot as both are very close to my home. I find that Home Depot has more of what I am looking for and the service that is excellent.

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Seattle, WA 65 or over, Male
On-line ordering for in-store pickup: Job well done

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I ordered a pump on-line for pick up at the Bitterlake store. It was ready as promised. This is a major convenience, no waiting for shipments, and accessories are readily available.

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Washington State 45 to 54, Female
Refreshing Experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I needed a very specific type of paint that only works on plastics. The young associate walked me right to the aisle and helped me find the exact paint I needed. He then walked me to another aisle where the grout I needed was and informed me which trowel I would need for my project. I was quickly on my way to the checkout. The checker was quick and efficient and I was out of there in no time with everything I needed.

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North Seattle 45 to 54, Male
Improved customer service at big Box store

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The Home depot store in Bitterlake has upped their customer service and has been on top of assisting and asking customers if they need help locating items in their store. Good job and keep it up ! I'm sure a lot of employees are trained to do this, but my experience was with Sarah, who seems new to this store.

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Seattle, WA 65 or over, Male
Great store and personnel

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Found product with information from a greeter at the door and product was selling at a good price.

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