#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)965-4800
Tool & Truck Rental(330)965-4805
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7001 Southern Blvd
Boardman, OH 44512
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Customer Store Reviews

  • 4.5 out of 391 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
5 Star Customer Service Rating!
From the time I walked into the door to the time I checked out....totally awesome employee customer service on 7/1/2016. Great people make a positive shopping experience especially after a gruesome move. Thank you so much.
by
    • Recommended
    Over the Top Customer Service
    Customer Service Rep. went way beyond what was expected, checking other store's inventory & coordinating delivery from multiple stores. Exceptional!
    by
    • Verified Purchase
    • Recommended
    Great Customer Service
    Great customer service whenever I go into this store.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Great Customer Service!
    The store was clean and every employee that I've met is very friendly and knowledgeable about their department. I go in here quite often and have never had a bad experience.
    by
    • Verified Purchase
    • DIY
    • Recommended
    The Boardman Ohio Home Depot associates are TOPS!
    So my wife and I found ourselves in the market to help mom fix and clean-up her home. I mean, it needs a lot of little TLC. Replacing electrical switches and plugs, adding GFCI plugs in the sink and other wet areas; painting, cleaning...you name it, we're doing it! We're both handy, so we have the knowledge to do this, but it's been several years and some things have changed. There are so many new products available that are miking this easier, but the trick is knowing what and how. We have been visiting this Home Deport quite a bit, and we have tom say: the store associates are top-notch! They go the distance to help you, offer suggestions, show us sale and rebate items to help save some cash, and overall take the time to help. Highly recommend this store, and especially "Jen" at the Customer Service desk area. She's so full of energy and help!
    by
    • Verified Purchase
    • DIY
    • Recommended
    May Mulch Madness!
    Asked about the 2 brands of black mulch that was available. The cashier was friendly and helpful and directed me to where I needed to get it. Prompt, courteous and efficient checkout at the register and I was on my way to May Mulching Madness!
    by
    • Verified Purchase
    • Pro
    • DIY
    • Recommended
    Great Customer Service
    I always receive great customer service and have rarely had to wait in line to check out.
    by
    • Verified Purchase
    • DIY
    • Recommended
    The sales associate was very helpful
    The section was clean and well displayed and easy to access, the sales associate stopped and asked if I needed help and I told him I was looking for a trimmer to handle some brush and he suggested the Ryobi trimmer and the brushcutter attachment then he suggested the tuff heavy duty line and Ethanol Shield 2 cycle oil. Went over the assembly and when I got home I was able to assemble it according to his suggestions and the user guide in the box
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great Store Experience
    Very satisfied with appliance store representative
    by
    • Verified Purchase
    • DIY
    • Recommended
    Design Dept
    The Design Dept has been very helpful and walked us through the entire project from start to finish. Would highly recommend both Gia & Dan for your next kitchen design project.
    by
    • Verified Purchase
    • Recommended
    Good store experience!
    Store was well stocked. Employees were helpful. Made a mistake in a purchase, and return was very simple.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Boardman.Oh
    I like the service I receive there and the location it easy to get in and out.
    by
    • Verified Purchase
    • Recommended
    quick servie
    associate helped me find the item I was looking for as soon as I walked in the door and then they also checked me out
    by
      • Recommended
      A Pleasant Shopping Experience
      To make my shopping time more efficient, I asked an associate for directions as to where I could find what I was looking for. I found an associate immediately and was told exactly where to find what I was looking for. I found it and checked out with no problems or delay and was on my way.
      by
      • DIY
      • Recommended
      Friendly Staff
      I visit this store often, and can usually find what I want or need. The staff is usually very friendly and efficient.
      by
        • Recommended
        GREAT SHOPPING EXPERIENCE
        ASSOCIATES VERY HELPFUL AND KNOWLEDGEABLE. STORE VERY CLEAN AND THAT THANKFULLY INCLUDED THE RESTROOM.
        by
          • Recommended
          CASHIER LAUREN WAS VERY HELPFUL AND FRIENDLY. AND THE RETURN DESK ALSO
          CASHIER LAUREN WAS VERY HELPFUL AND FRIENDLY. AND THE RETURN DESK ALSO
          by
          • DIY
          • Recommended
          A Good Experience
          The only problem that I had was in finding the molding that was in the house I am working on. What was in the house was a little over a 1/4 inch larger in width and depth than what was in stock. The reason it was larger than the store's stock is because it was a trim piece overlapping a 1/4 inch sheet of plywood skirting that was taller than chair height. But everything else I needed I have found at the store.
          by
          • DIY
          • Recommended
          Kitchen Remodel
          Once we began to plan and put materials to paper, Dan helped us find the best way to complete our remodel with the least amount of stress. His step by step process helped us decide the structure and types of cabinets that would full-fill the plan we brought in. What would work and when we found glitches in the actual structure of the kitchen Dan helped us alter the plan with the changes. Very knowledgeable, and came up with the perfect fix for structure flaws. Great experience. I would recommend the kitchen design department to any friends getting in to a project like this.
          by
          • DIY
          • Recommended
          Friendly and plenty of help......
          Associate should have followed me to the location to help me choose the best item for my needs instead of just telling me where to go.
          by
            • Recommended
            Freindly
            Everyone I saw in store was smiling And helpful. Nice store
            by
              • Recommended
              great store
              Very helpfully friendly enviroment. Good staff. Very satisfied
              by
                • Recommended
                great friendly and fast
                great service. products were stocked and associate opened a register to get me out quickly even with only one customer ahead of me
                by
                  • Recommended
                  Looking for a pole to correct my short curtain rod.
                  When I first moved into my house I bought a curtain rod being in a great hurry. Fell in love with the curtain rod and the beautiful brass knobs. When the installer came he said where's the rest of the rod... It was 21 inches short. Unfortunately the store went out of business where I purchased it. And after checking other stores including your own I was unable to find the exact rod. Dave from hardware walked with me through three different departments until he found a-rod that I was able to use to extend up to the 91 inches. I bought brass colored spray paint my problem is solved. Thank you for your patience!! Dave I appreciate all your help. GREAT JOB!!
                  by
                    • Recommended
                    Very helpful and Cheerful staff
                    People were around to help and the cashier was friendly.
                    by
                    • Pro
                    • Recommended
                    Customer service
                    The people at the store were very friendly and helpful. They knew the products very well. The checkout was quick and the cashier was extremely friendly. Overall, this was a great experience.
                    by
                    • DIY
                    • Recommended
                    Friendly help/ mission accomplished
                    friendly store associates; helpful All items found easily
                    by
                      • Recommended
                      Need well informed employees!
                      Took a lot of searching, but I got what I came for.
                      by
                        • Recommended
                        My Experience
                        Walking into the store I thought it was going to be hard finding the products I needed but it wasn't . They have a wonderful guy at the door name Jerry that helped me find what I was looking for and a wonderful cashier name Ja'Nala. She's delightful , smiled the whole time checking me out and even made me laugh .
                        by
                          • Recommended
                          Ist place to shop for home & business supplies
                          Such a 1st rate store to go when looking for items for your home or if you are looking for something for a job. Home Depot has the best staff and always have what you are looking for at a reasonable price.
                          by
                            • Recommended
                            Showing 1-30 of 391 reviews

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