Boca Raton #204

shadya became my most helpful home depot employee at the boca store

Friendly staff, well stocked and very clean!!

Store was clean and had everything we wanted in stock. The cashier Charles was great, he asked if we wanted to open a charge account to save money, we did and it was worth it.

West Boca Home Depot needs to work on Assisting their customers, especially women. There's absolutely to many people out of work to be employed & not want to work. I was very frustrated today and this is not the first time. Thank God, I was able to rely on my cellphone for assistance. I typed in what I was looking for and it showed where to find what I needed.

I was assisted by a salesperson in finding the right products for the job I needed to do.

This location is always fully stocked and the cashiers are always friendly. Other locations should take a page out of the Mangers handbook at this location, her name is Angie she is always willing and available to help and solves any issues uou come across. She has more the helped me and husband with a few bumps at this location. Great job guys !!

BIG store has almost everything you need or they'll get it for you!!

Everything was in order, place was clean and organized. The cashier Jennivieve was very friendly and polite.

Very clean and very friendly service great customer service has better professional staff which can help piton any problem you have at home or work.

I like shopping in this store because the people are knowledgeable, helpful and friendly. It is organized so a customer can find things easily and quickly. The check out moves quickly. When I have a few items the customer registers are ease to use. As a trouble solver, Fran is the best. During Covid I preferred to use the home delivery system, which they offered. When I encountered a problem, she assured me it would be resolved and she fixed it. She should be recognized as a an exceptional employee and a Covid Caring Partner.

Home Depot has always been a great store. It has knowledgeable employees that are both courteous and friendly. They always seem to have what you need and go out of the way to try to find that sample you bring in from 20 years ago that even you don't know what it is. Home Depot is just a good retail experience.

The associates are very helpful. The store is convenient to my home (1.3 miles). There is a Publix supermarket, DSW and ULTA Beauty in the same complex.

Paul in customer service is excellent. should you have a problem he is there to handle it. Very professional. Thanks

I went today to Home Depot to get paint David helped me and mach the paint color I needed with passion and knowledge and standing customers service. And when check out Kyla the Cashier was super nice and polite you guy are rook stars and made my day. Thank you for the great experience.

Excellent

Many employees not wearing masks at all or improperly below the nose!

Poor adherence to masks and social distancing. I blame management for poor training of employees.

Several employees not wearing masks

I am very disappointed at the customer service. It is unfortunate since we do like the Behr paint line and the electrical section. What store allows a cashier to tell a customer to go back and get another item off the shelf so it has a bar code that can be scanned? I had a landscape timber,like many lumber products, that had no bar code. I told her I would wait while she look it up. If it was not my wife going back across the store to get the code, I would of left the item and walked out. To add to the situation -- the other cashier across the way also made a customer go back to the garden tool section for the same problem. This store needs to invest a lot more time him training cashiers to be proficient at the register and customer service aware. Not to mention, some a bit more mature. The cashier was friendly, but clueless. I really do not have a desire to go out of my way to shop at this particular Home Depot. The one south in Coconut Creek has a better team of associates.

I had a very good experience with your employee Marty Cohen at the electrical department. He helped me select a good light fixture and explained how to install it

Not only is this store at 441 and Glades clean and covid friendly, I LOVE walking through the isles to see any new products that can make my life easier.

The cashier was so friendly. His name is Gary B.

Management must train employees in the proper use of masks and should be sanitizing carts and making aisles one-way.

Cindy at the Service Desk was extremely helpful in changing an on-line order to include more materials and change the curbside pickup to delivery. This was a complicated process, but she was cheerful and efficient!! I really appreciate her help!!

Great location always go there ! Nice staff

This store is smaller than your typical HD, and has unusual layout. No designated parking for loading lumber. Female cashiers were not wearing masks during my mid-april visits, hopefully store can find them some.

I am a longtime loyal Home Depot shopper. This time was disappointing. I was shopping for a cordless screwdriver for a client. In the past I've bought DeWalt cordless screwdrivers at other HD as well had selection to look over. This time I could only find one model and it was Ryobi. I asked the self checkout attendant to check the price because I had found it in a stack in the corner of the tools section. I also asked him if that was all that was available. He was quite helpful and located a HD employee to help. That person in the tools department was not very helpful. Besides the Ryobi tool was inferior to what I was looking for. I purchased it and it did the job but overall I was disappointed in the tool person's assistance and the tool.

The cashiers and the return are really nice people including the people waiting outside to help the customer unload.

Your employee EMMA, was on the "return" line and was so helpful and friendly. It was a pleasure dealing with her.