Reviews for Bonney Lake #8562

This is my go to location for Home Depot around my area.

really helpful staff helped me with all my questions .store is clean

The store was clean and well stocked with everything.

Mike suggested an easy fix for toilet water tank connections that I was a little skeptical of. It's a simple connection for most homeowners but I have a mobile home that has the grey polybutylene plumbing in itg and it's very hard to make connections. I use the shark bite connectors with alot of the plumbing and Mike enlighten me on a strait forward connection that works.

Jay Weidenbach was extremely knowledgeable and helpful in getting everything we needed for a complete kitchen remodel. We greatly appreciated his help

Had a good experience and Lee & Paul were very helpful in selection of a log splitter.

I have purchased many products from your store. I used to have to drive to Puyallup or Federal Way, WA to purchase items. I wish your tool area was larger and had a greater selection. Overall I like Having HD in our area.

Shopping at home depot is always a joy fom me, they are very helpful.

We are brand new homeowners and helped alot from at least two associates, we will be regular customers to say the least, nice to have people willing to go above and beyond in helping us, we do the same in our line of work and it's a proven method of a great company

I really liked working with Trish. She was helpful and has a great personality. Enjoyed our visit!

Very friendly and helpful despite the busy holiday shopping!

I had a marvelous experience this trip. In and out in under half an hour with what I needed.

Did a great job helping customize pain that can be made into chalk paint.

There were so many choices of cards to choose from, this was a very fun shopping trip for me as I was able to knock down 3 gifts in one trip! thanks

Jay Weidenbach was always very helpful and willing to explain the remodeling process to us. No request for help went unanswered.

I was searching for an unusual item--paintable wallpaper. I knew HD carried it online, but when I went to the BL location, there wasn't any. After initially being told it wasn't carried, I was offered excellent assistance by a young man on crutches who took the time to not only check the location where it would have been stocked, but double-checked online and then found a nearby store where it is stocked. Then, to ensure we didn't make a wasted trip, he called that store and ascertained that the item was currently in-stock. We were extremely pleased with his help.

Paul in the Garden Department is wonderful! Enthusiastic, courteous and helpful. I went to Home Depot to buy six bags of bark. As soon as I entered the Garden Department he asked if he could help, got me a cart, loaded the bags of bark and wheeled them to the front check out after explaining the Garden Dept cash register was closed until Christmas tree season started. He oversaw check out and then wheeled the cart to my truck and loaded the bark for me. I cannot compliment Paul highly enough on the level of customer service that he provided. The cashier agreed with me that he is exceptional and recommend that I complete a survey in order to provide positive feedback to him. Everyone at the Bonney Lake store is very helpful, but Paul really went above and beyond. He is also in charge of the Christmas tree display in front of the store and it looks really nice. Thank you, Paul! :)

Always Employees there to take care of me when I need help!

I didn't find the hardware items I wanted at Lowe's so I went to Home Depot. As soon as I walked in the first associate I spoke with knew exactly where to find what I wanted. I was able to quickly pick up what I needed and check out! I was very happy and I will go to Home Depot first from now on!

Always has the products I need. Prices are great!! Love the garden shop.

I stopped at the Home Depot #8562 in Bonney Lake, WA this evening to purchase some cedar boards that I needed to complete a project that I am working on at home. I could have stopped at your competitors that are located closer to our home but their selection of cedar is very poor. I know from my past experiences that Home Depot does carry a nicer selection of cedar products, although I was a little disappointed that they did not have any 3/4 X 8 X 8' clear cedar which was my first choice. I did find a real nice tight knot board that was the same size that will work. There were store associates on the sales floor that did offer assistance if I needed it but I knew what I was looking for and found it easily. When I went to check out I was assisted by a cashier that was very friendly, pleasant and expedient and did her job in a very professional manner. She made sure that I had found everything that I came into Home Depot for and left me with a farewell greeting upon completion of my order. I sincerely appreciate the respect that Home Depot extends to their customers and especially those that are Veterans and will continue to shop at your locations for my home improvement needs.

The store is ready for Christmas. The rest of the store is not ready for customers. It was very hard to find an employee on the sales floor. I did see employees at the PRO Desk and customer service, but not on the floor. The only one's I saw working on the sales floor were employee's doing price changes and stocking. They were wearing orange shirts. It would seem to me that a company as big as Home Depot should understand that if you want people to shop your stores, then you would have employee's to help them is each department More than one per department.

The garden department Pro desk provided good service to me.

I was very pleased with the customer service I experienced in the plumbing department on October 24. The associate went above and beyond to help me find a list of parts I needed for my husband. He even talked on the phone with my husband to figure out what we needed. He was very courteous and patient.

Regardless of what I need for our home projects, we know we can depend on this staff to help. Always offers a smile and assistance.

Salesman was super helpful, answering all my questions and helping me to make a large purchase that I was comfortable with.

I wasted my time going to get a microwave after web site said the store had them in stock. No one would help me so I left

We used to live closer to Lowes so we always went there. Now that we have moved Home Depot is closest. When we needed a new faucet we decided to go to Home Depot. While looking at reviews for the faucet we had chosen we noticed that it is was cheaper at Sears. Figured it wouldn't hurt to ask if they price matched. They do! We were able to buy the faucet we wanted at a comparable price and didn't have to drive another 20 minutes. No hassle and the store associates were quick. Will definitely shop here again.

People were very helpful to help me find what I was looking for.

the service my wife and i received was great thank you