Reviews for Brick #912

Great store to come and grab what you need. Not one of the larger ones but always pleasant to shop in.

Did not have a good experience. Aisles blocked to products. Items stored in the vestibule of store instead of inside the store. Items in areas that made no sense where they were stored. Crystal salt for water conditioner was stored in vestibule behind registers where they did not allow a cart to be taken for the product that was needed. Item was too heave to carry back to cart. Will NOT be frequenting this location in the future. Aisle was blocked with forklift and other items so could not take cart to product I needed that was heavy. Not well managed. Although cashier was wonderful and helpful.

If you want to be humiliated for asking a question this is the store for you

THEY SHOULD NOT OFFER CURBSIDE PICK UP IF THEY CAN'T SUPPLY CURBSIDE PICK UP. I WILL SAY THE EMPLOYEES THAT I DID INTERACT WITH WERE HELPFUL, BUT THE PICK UP PROCESS WAS TERRIBLE. I will say the only reason I would recommend the store is because the employees were trying to help.

Employees to help were nowhere to be found, someone offered to help, left and never came back. Employees making excuses that some people were new. Visit took way, way too long for the simple thing I needed. Unacceptable.

My go to store, not just because it is a convenient location, but because the staff are consistently friendly. Wide variety of products, I can always find an excuse to go there!

I was fortunate to get help from an associate who identified himself as "Bob' in the kitchen faucet section. Obviously Bob sensed i was a little overwhelmed since I'm not very handy. Bob approached and asked if I needed help. Believe me, when you're like me and don't want to ask, you're very much appreciative when an associate approaches and offers help. Bob was friendly, knowledgeable, and very patient. He explained everything to me about the faucet I chose, as a result I learned a few things. Its service such as that, that will always bring me back. Bob is truly an asset to Home Depot. I'm positive he'll keep up the good work. Thank You Bob!!!

I would just like to share an Extremely Positive Experience at this Home Depot Location!!! My Stepson just happened to create a complicated transaction. The cashier Sarah was Incredibly Gracious & Professional throughout this transaction!!! I am a big believer in shining a light on any store employee that does Their job above & beyond!!! So If Anyone is looking for a Positive Checkout Experience I Highly Recommend Sarah at this Location!!!

I would have given a 5 star review however, someone really needs to send an engineer out to review the parking lot. The design is horrible and there is room to reconfigure the lot for easier parking.

The employees of this store could care less how much you have on a carrier, On my visit I passed at least two groups of three talking and they could see I was having a problem with the weight but not one asked if I needed help they just continued to talk. Some of the employees need to take lessons in customer service in order to keep their job.

Very satisfying experience buying my clothes dryer.

Cashier Edward was very helpful and friendly.

Store employees are super nice and helpful with all my inquiries! They employee an army of people. Thank you. Bob.

I am giving this store a 5 start rating your associates are very friendly and very helpful and go out of their way to help you. You need more people like Bob the greeter Luann the cashier and I didn't get his name but you have dark skined young man that works there with red dreads that I found to be very helpful and went out of his way to help me. I wish I know his name so I could tell you.

Ask for Kelley she's awesome and will help you find everything you need!

Barbara was the best, we needed an oven. She made is quick & painless!!! Thank You!!

We were extremely satisfied with the inventory in the appliance department and the clerk who assisted us.

Employees not friendly nor are they helpful.

Thank you Shelly A and Ellen! You make this store worth shopping in!

Very friendly staff, store somewhat lacked materials but understandable during covid.

Clean, helpful employees, nice location.

Cleanleness of store and better customer service.

Great store! Awesome staff very helpful. Close to my residence. Products were easy to locate. Store was clean. Associates were very helpful.

Rude Employees. This store sucks in Customer Service! Only friendly people were the customers and the cashiers! Read the Survey I just did and you will see that the store doesn't even deserve 1 star!

I continuously find that the staff in the Brick Home Depot are so knowledgeable and professional. They truly go above and beyond to assist the customer.

The team at this store make shopping easy. Everyone is customer conscious and are readily available (you don't have to go far to find help).

Great, knowledgeable people. Moved the line smoothly during this crazy pandemic.

Robin, customer employee, was helpful from start to finish on my completing my outdoor project.

This petucular store is my favorite one to visit that's nearby to me. Always a great shopping experience. Very friendly and knowledgeable staff. Check out process fast and easy.

This store is one of the better home depot's. not too big but has what you need . i found the employees to be a happy group of people and help each other out when it gets really busy.