#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 459 reviews
89%Of Customers
Recommend This Store
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Showing 1-30 of 459 reviews
Great store experience
Like shopping at Home Depot. Good quality at great prices and helpful staff.
by
  • DIY
  • Recommended
Overall Best Product
Very Large store, and always has what I need. also have a very large variety and great selections of many beautiful idea and items. Love it.
by
  • Pro
  • Recommended
cashier
cashier spoonie was exceptional ill give her a score of 10 ++++
by
  • Pro
  • Recommended
Knowledgeable Staff
As always my experience is this store is always positive. the staff here are always helpful and extremely knowledgeable. Thanks to Carlos for his assistance.
by
  • DIY
  • Recommended
Store Associate
The customer service provided by the Associate, Luis Perez, was superb. He stayed with me and answered all my questions thereby helping make sound decisions on the product I chose for my decking and fence projects. He was very knowledgeable.
by
    • Recommended
    Best store to shop
    Store was clean,paint desk was helpful and nice and I found every thing I needed in one visit.
    by
      • Recommended
      Amazing Staff and Store Associates
      The staff here is simply the best, true professionals!!! I encountered a team building exercise along with listening to the team leaders motivational exercise to prepare the staff the meet the objectives of the day. Nicole was extremely helpful in assisting me with my checkout and made my visit that much better.
      by
      • DIY
      • Recommended
      good customer service experience
      The store was clean and the service was good. I will visit again.
      by
      • Pro
      • Recommended
      Terrific shopping experience
      The Sales Associates, layout of the store and shopping experience has always been a positive venture. The Sales Associates are always helpful despite the many conflicted and impatient customers. My sincere congratulations to the Store Manager for streamlining operations to ensure the customers enjoys their experience at home depot.
      by
      • DIY
      • Recommended
      1. the lady at the return desk greeted me with a smile and was really helpful. 2. I was looking for an item in hardware and with out my asking
      1. the lady at the return desk greeted me with a smile and was really helpful. 2. I was looking for an item in hardware anfd with out my asking an associate came off the ladder and came to ask how he could help me and what i was looking for. #. i dont know what happened but this home depot hamolton ave store brooklyn new york is like your local hardware store where they are there to help you>>> A1 service
      by
      • DIY
      • Recommended
      Excellent
      Excellent store with great products and pricing!!!
      by
        • Recommended
        Git everything I needed and checked out quickly!
        Store was well stocked and associates were friendly and helpful.
        by
          • Recommended
          Yes
          the service is good when you can find that everything is on the shelf self explanatory and self service
          by
          • Pro
          • Recommended
          LOVE IT!!!
          Fun, Saving and more LOVE IT!!! Click or Visit A++
          by
            • Recommended
            Example: Great store experience!
            Overall my experience was good , the cashier Ifiyana was hepful and quick
            by
              • Recommended
              Wonderful employees!
              We'd previously shopped at this store and had been very satisfied, but two of the employees yesterday were *superb*: Kamica (at the Returns Desk) and Emma (working in one of the aisles). They were both incredibly friendly and helpful.
              by
                • Recommended
                Good experience
                We found all the items we were looking for. They had a good selection. Our cashier was very friendly, and made our experience that much better.
                by
                  • Recommended
                  great store visit today
                  friendly helpful and very knowledgable employees especially ms spoonie, the shelves were being stock and the items being avalible to you
                  by
                  • Pro
                  • Recommended
                  Great store experience. The sales associates were very friendly and helpful.
                  I placed an online order and went to the store for pick-up. Even though I was advised to call the store in advance so that my large, bulky order could be ready when I arrived, I forgot to do so but the staff there were still very friendly and helpful. They assisted me right away and made sure the order was complete before disappearing. I would certainly return to the store for future purchases.
                  by
                    • Recommended
                    worse store
                    worse store when it come to getting any help. The store phone number is worse. the chances of wining NY Loto is higher then reaching an associates.
                    by
                      1 found this review helpful
                      It was an ok shopping experience.
                      Most of the inventory from this Home Depot was full of dust. Bought a 300+ piece Husky mechanics tool set and the box looked like it was handled by a disgruntled delivery man and full of dust. I also purchased a Husky tool bag... The bag was clean until i put it into the cart with the tool set. Some of the aisles were closed off, I don't know if they were stocking the inventory or cleaning the aisles but no one was there doing any work. So I wasn't able to browse those aisles. All in all... It was an ok shopping experience.
                      by
                        • Recommended
                        was okay,the store was nice and clean.
                        the store was nice,and clean ,and i love to go to home depot.
                        by
                          1 found this review helpful
                          Thanks Joe Jr-
                          Thanks to Joseph Robinson I am a regular customer at this location. His knowledge of products exceeded my expectations and he lead me to the right aisle immediately. Most stores you ask a question and they lead you on a wild goose chase because they cant just say they dont know. Not Joe. Joe Jr. is proud to work there and honestly is the best associate I've ever encountered. Thanks Joe!
                          by
                            • Recommended
                            poor shopping experience
                            products were not easy to find. they were mixed-up in wrong bins, open packaging with missing parts, wrong parts in labeled bins
                            by
                            • Pro
                            2 found this review helpful
                            was okay
                            they don"t help you there,it's very hard to find somebody to help you.
                            by
                              • Recommended
                              Poorly organized store with badly trained, unhelpful employees
                              I have, on occasion, found employees at this store who are both knowledgeable and helpful, HOWEVER, there are FAR too many who are rude, not familiar with the merchandise, and are unhelpful, to the point of being outright hostile.
                              by
                              • DIY
                              1 found this review helpful
                              Excellent Customer Service
                              The associates at the Customer Service Department were very helpful and have patient to help and provide service.
                              by
                                • Recommended
                                Great to have a store open 24 hours in this city.
                                At night this store seems to be undermanned. If you know what you want you can serve yourself. If you need to ask an associate for help...good luck.
                                by
                                • DIY
                                • Recommended
                                by
                                  • Recommended
                                  by
                                    Showing 1-30 of 459 reviews

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