Bullhead City #442

We have been shopping this store for many years and many projects so we have gotten to know many of the employees and trust their knowledge and advice. This store is good size but I found out they call it a satellite store and do not carry everything some of the larger stores do. Sometimes I have to order things online and pick them up at the store, which is fine. The store is clean and bright. The restrooms are always clean. Many shoppers at this store bring their pets with them, which I had not seen before I moved here! I don't have any problems returning items and they Match prices with the other stores in the area, which is always nice! You can use other competitors coupons too!

I went to store to purchase a new refrigerator as mine had died. I was very frustrated because I lost ALL my food and needed to get one right away. I had two associates I am very happy with that. helping me and they immediately calmed me and got my refrigerator. As there is no Sunday delivery they said they would try anyway but it didn't happen. I will receive it on Monday.

I was shopping for a new washer and dryer for my home. I went to two other stores first and was not feeling the love. I made my way to Home Depot and the sales associate Juan Villegas answered all my questions and was very knowledgable and friendly and gave me discounts and I made my purchase quick and easy

Experienced wonderful customer service on my visit.

I was easily able to find all items I needed in order to complete my purchase.

everything was great at this store. Will go back again.

Christina Is The Reason I Stopped Shopping at Lowes, She Make Checkout So Easy And Amazing She Is AWESOME and Has A Smile On Every Time I See Her Great Employee Home Depot

The associate and cashier I dealt with were friendly knowledgeable and very friendly.

The sales associate at the Bullhead City Home Depot made selecting and purchasing a new dishwasher a breeze. I had it delivered, and it was there exactly when I was told it would be. Very satisfied with the process.

The associats where friendly and helpful. I will come back and finish the rest of my shopping

People were very helpful and the store was kept and organized really nice. I look forward to my next Home Depot visit! Thank you! Danielle

Some products were dirty. Not enough light to read products. Had a very slim selection of what I was looking for. I'd have better luck online somewhere else.

Would highly recommend this store to any one I know for making a purchase or return.

The store was kept clean and the customer service was excellent on the floor and at the register.

I live near by so I use this Home Depot often and I have never had an issue. Employees are always ready to help and full of knowledge! I wouldn't go anywhere else!

As stated previously the employee behind the counter in the paint department needs to grow a backbone. Perhaps he is trained by your company to not interfere when people jump in front in the waiting line. I do not want to do business with a company that lets this happen. I think everyone should wait their turn. This happened 5/11/2015 around 10;45 to 11 AM. I will do no more business with your paint department. Fortunately there are other companies where I can buy my paint. While at Lowes I will see if I can purchase other items from them that I normally buy from Home Depot.

We had fun looking at all the appliances. Picking out a new washer and dryer was fun and excited the associate made it fun we laughed and had a good time!!!

Help from associate was fantastic from selecting the merchandise to register and loaded in my truck. Service was great.

The store was bright and open very easy to move down the isle and see what you need to purchase. Store appeared very clean

The store associate gave me directions to the product that I needed.

I was directed to the exact isle to find my items. Everything was very clean and neat.

From the time we entered until we left the employees were wonderful. We needed help from several people and they were unfailingly friendly, helpful, polite and professional. It seemed that if we stood still for more than a minute, someone was right there asking if we needed help. Thank you for employing such great people!!

Kim, Store Associate, took a lot of her time to insure we were able to find a list of items that we needed. She merely asked if she could help us find anything while we wandered through store looking for a flat cart, she got the cart and asked if she could help with anything else. The list covered about each aisle of the store and she knew exactly where the items were and assisted my wife and I for over 20 minutes. In the Bullhead store we covered nearly every part from Lumber to Gardening. Her help made a arduous task easier and more productive. We totally appreciated her helpfulness, enthusiasm and friendliness. She is a FIVE STAR employee!

The store is neat, clean, well lighted, and full of friendly people ready to help. It's what keeps me coming back.

I have ordered a product (3 times already) that can be purchased only on-line and there have been problems getting the correct items. The fault lies in the manufacturer putting the wrong tag on the item (there are 2 sizes and the tags are wrong), so I keep getting the wrong size. The Customer Service Reps at this store have all gone above and beyond to help me with this problem. Especially, Georgia, she is the best Customer Service Rep. I have come across in a long time. She is friendly, knowledgeable, efficient (she even knew things the Asst. Mgr. didn't). She is a gem and should be rewarded for a sometimes thankless job. I will definitely shop here again because of my experience with Georgia; she makes a disappointing problem seem like a nice friendly visit.

the Paint department and check out people are the BEST

I knew what I wanted after using the on line app.-went to appliances where Jennifer answered all my questions and assisted me with my purchase of a washer and dryer. My only complaint is that the pedestals, for the new washer and dryer, are not available until June. That, of course, is not the sales persons fault.

I need to look for associates when I need a product or question on a product. Associates seem to try and hide. I do not have that issues at Lowe's in Bullhead City, AZ for whatever reason. In Bullhead City , Lowe's is number 1 stop, Ace is 2, Home Depot 3.

HAD WHAT I NEEDED ....ALWAYS LIKE THE STORE AND PEOPLE

Ordered online to pick up in store next day because of the distance of the store from my home. Overall quick, easy, and enjoyable experience.