#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)656-7214
Tool & Truck Rental(239)656-7227
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Location
3031 Ne Pine Island Rd
Cape Coral, FL 33909
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Customer Store Reviews

  • 4.8
    out of 706 reviews
  • 95% recommend this store
95%
Of Customers
Recommend This Store
662 of 695 reviews
caret
Filter Reviews By:Rating, Profile, Gender, Age (706)
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Showing 1-30 of 706 reviews
Excellent service!
I found the tool chest I wanted on line and came into the Home Depot to buy it. I had lots of questions and a gal from the customer service desk came to help me. She was very knowledgeable. When I checked out I learned my military discount was now a new system. Cheryl helped me get the proper forms and really went the extra mile for me.
by
    • Recommended
    Great shopping experience and free water!
    When looking for a locking mailbox, (sigh...a sign of the times!) I stopped to look at refrigerators. Saw cold water in one and wanted to buy a bottle since I was thirsty. Asked employee how to buy it and she seemed shocked that I would offer. She told me it was for anyone who was thirsty! Who knew?? Talk about customer service!
    by
      • Recommended
      Thanks Jean Marie
      Thanks Jean Marie for helping "brighten" my days with the perfect light bulb selection!!
      by
        • Recommended
        Great customer service rep in Jean
        Jean in customer service is outstanding
        by
          • Recommended
          Worst Home Depot store I have ever visited!
          Still in shock! Walked by 23 employees and only 3 said Hi or asked if I needed help. Most aisles are clogged with freight, product and junk on carts! God help a fire or emergency breaks out! store is dirty, old and clearly reflects the lack of Leadership and standards. There are no acceptable excuses. Many are not doing their jobs! How do the District Mgr and Execs who visit not see this?? Have seen much busier Home Depots deliver a much better experience! will not shop at this location again!
          by
            Great customer service
            The customer service in the garden center is very good. Barry is always willing to help you with the heavy items. Friendly nice & beautiful plants & most every thing you need for landscape jobs at home.
            by
              • Recommended
              CUSTOMER SERVICE
              I WANT TO THANK ART THE STORE MANAGER FOR BEING SO GREAT TODAY WITH ME. OVER AND ABOVE F0R HELPING ME. THANK YOU. KEEP SMILING IT WAS NICE,
              by
                • Recommended
                CUSTOMER SERVICE
                I took my Ziva (Furbaby) for the 1st time to a home depot and I was so impressed with the crew.. So attentive and helpful.. Love pet friendly places Will definitely be back.. Just want to thank the paint crew for all their information and David K for going over and above to help me find stuff and Brianna at self check out for her great personality and helping me with my furbaby. And ZIVA SAYS THANK YOU FOR THE TREATS.. :)
                by
                  • Recommended
                  One of the Best Stores
                  They always have what I need and associates that know what I need and help me find it.
                  by
                    • Recommended
                    Thanks Brianna
                    So helpful and friendly. Truly a customer service queen!
                    by
                      • Recommended
                      Wonderful Experience
                      I had the most wonderful shopping experience due to one special employee helping me with all the items I needed. Sondra even gave new and better ideas of what to purchase! For an 82 year old shopping in a home improvement store this trip was great!
                      by
                        • Recommended
                        Customer Service
                        Your staff are always so willing to drop what they are doing to take me directly to the product I am looking for.
                        by
                          • Recommended
                          Just what I was looking for
                          Julianne was very nice and helpful
                          by
                            • Recommended
                            i think the discount for vets should not have to be entered on a web site
                            I liked the way you used to do the vet discount by checking for proof they were a vet. But a casher told me that to many dishonest people were just saying I am a vet which ruined it for us who where being honest and showing proof I showed my retiree id card and my drivers license which has a V for veteran on it and also my VA card she told me too many where using it for their friends who WHERE NOT VETS, being a veteran is earned not given to any one
                            by
                              • Recommended
                              The plumbing professional--- J.R
                              My experience in the plumbing department was nothing short of tremendous. J.R. mwas a true professional in all respects to the word.
                              by
                                • Recommended
                                Great Cashiers
                                I have had many opportunities to visit the PRO section of your store , I have nothing else to say but your cashiers are very friendly and helpful, making my shopping experience pleasant!
                                by
                                  • Recommended
                                  Great customer service
                                  William my Sales representative in the garden department did an outstanding job answering all my questions concerning the John Deere s140 riding mower that I purchased, and he explained the products features in detail. William is an asset to the Home Depot Company. Salesperson: EXV2356. Thank you.
                                  by
                                    • Recommended
                                    Excellent customer service
                                    Had a great shopping experience today and met today only friendly and helpful employees
                                    by
                                      • Recommended
                                      All I need I find
                                      Helpful and kindly employees, the app is perfect, so I can find things I need very quickly. Price-quality is perfect.
                                      by
                                        • Recommended
                                        Great experience awaits you
                                        I visited Home Depot last week and was greeted with happy, helpful employees. They went out of their way to find the item I was looking for. Once found the check out was terrific mainly because the cashier reminded me about the survey and maybe I’ll win!
                                        by
                                          • Recommended
                                          Customer service
                                          90% of the time I shop at this store most employees can answer questions or help when ask.
                                          by
                                            • Recommended
                                            Great young staff!
                                            I have shopped at Home Depot a lot. My husband even worked for a bit after retirement at the Augusta, Maine store. I have shopped many times at the Cape Coral store. This time I noticed many younger staff and was so impressed with their helpfulness…not even in their department. A very good sign, Home Depot. Kudos to whom ever hired these young gentlemen and to whom ever trained them!
                                            by
                                              • Recommended
                                              Excellent store, you can find almost all the things you need.
                                              Excellent store, you can find almost everything you need for your current project, even some that you did previously. If you do not find what you are looking for, you can ask a worker in the store. Although I would improve the offer proposals that need to be in view of the customer and improve the shopping carts for heavy objects.
                                              by
                                                • Recommended
                                                Awesome store
                                                This store always have what I'm looking for. They seem to have items I need in stock when the other brands do not. Great service and availability of stock!
                                                by
                                                  • Recommended
                                                  GREAT
                                                  GREAT PLACE TO SHOP.
                                                  by
                                                    • Recommended
                                                    Friendly Service
                                                    We bought a washer and a dryer. George P was super kind, and very patient.
                                                    by
                                                      • Recommended
                                                      More details to finalized bath renovations
                                                      Extra square footage needed to finish bath vanities. Sales person Dana explained the extra charges.
                                                      by
                                                        • Recommended
                                                        Repair made easy
                                                        Saved money on this repair that was much easier than expected
                                                        by
                                                          • Recommended
                                                          Customer service
                                                          Rosie was a great attendant. She was able to help me find the items I needed. Her personality was outstanding and she stands out more than the others I have met in this store. I am here almost every day.
                                                          by
                                                            • Recommended
                                                            Showing 1-10 of 706 reviews

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