Reviews for Capitol Heights #2555

The store was clean and the product were easy to find.the cashier was really nice and helpful...i was really happy with the service.

good customer service at the time in store,things organized in store ,clean and perfect employees ready to help

My experience today at Home Depot Caitoll Heights reminded me of what customer service used to be like years ago when clerks, now referred to as associates, used to be happy to help someone. I must have asked 4 associates where something was and each was helpful, polite and knowledgeable. I was in a bit of a rush and could not take my time perusing each aisle as I am accustomed to. And at check out Garrick put the icing on the cake with being helpful, polite and just down home friendly and nice. My experience was AWESOME I got everything I needed.

cashier was kind and answer my questions. Products were in place where expect to be

Well organized store, very knowledgeable and helpful store associate.

i,m a person who love to shop. from flowers to nails.your store have it all.cant keep my husband out of the store.

It was a great shopping experience I went into the store and the shelves were well stocked with great selections. Items with price tags attached. Friendly and informative Associates. I find shopping relaxing and there were no screaming babies /kids in the store to disrupt my shopping experience

I always find the items I need at this location. The associates are really helpful and the hotdog stand outside makes an awesome halfsmoke!

I have a main /sewer line plumbing blockage, after doing extensive research and trying every non chemical blockage method possible i turned to the measure of last resort "main line cleaner". I don't like using any drain/line clearing chemicals, and chemicals of this type are extremely dangerous, extreme caution and obedience to bottle directions is required when handling and using them. I also purchased long cuff chemical resistant neoprene gloves, and i already have chemical protection goggles. Checkout was fast, associates were some times busy and hard to get a hold of but tend to be knowledgeable and friendly.

Thanks to Denzel in the Paint Department for providing AWESOME customer service! Great product knowledge and he was extremely helpful. He understands what the "Customer Experience" should be!

My visit to this store was truly outstanding. Everyone has a professional attitude when it comes to the customer. Store Associates were available throughout the store eager to assist the customer. The store manager is really on top of her game. I will shop there again and again. I will also encourage others to shop there as well.

I am a repeat customer at this location both for the convenience and because the staff is courteous, professional, knowledgable and helpful! Rest assured I will continue to patronize this, the Upper Marlboro and Bowie, MD stores . . .

If you want to find a playground for hooligan you will find them at this location. They are mostly hanging out at this location at night time when you are trying your vehicles with your supplies or after hours because it so dark there. We have been complaining for this for the last 25 years about this location. It's in need of a new design layout for the parking lot along with a must better lighting system. The stockholders should think to themselves would they want to shop there. This store is in need of a major overhaul in store design and their lighting system. We find ourselves driving up to the Bowie location because it's has a lot more products to help our family. We are should that a lot of other homeowners or small businesses shop there too. We have done these survey over years to give our opinion but to no prevail nothing has truly happen to the Capitol Heights location but their has been several improvement to the Bowie location.

The corporate office has allowed this location to become dilapidated by the neglect of the stockholders. For the past 25 years of living in this area this location has remained the same in condition their lighting system inside of the store & outside in the parking lot. Your layout of the store is confusing still after 25 years of the store being there. This location is always without the products that are displayed online. Our workers along with us will have to drive to the Bowie location to find a much better selection of items. The Lowe right up the street in Largo has a must better appearance inside and out their store. It's safety at night to walk to your vehicle without the worries of someone might be hiding in the shadows. The employees are very helpful if you can find one at the Capitol Heights location. If the stockholders want to get more local companies contractor customers or Property Tycoon like our family then maybe our suggestion might help other customers who can't afford to left the area just to get a great products.

Pearce Is Very Kind And Helpful Well Mannered As Well I Would Recommend Him To Help Anyone. He Tooked The Time To Make Sure I Had Everything I Needed To Complete My Work. He Also Loaded My Car For Me.

Less items on the slavers. I was trying to purchase more than they have on the slavers.

Thank you very much for your help. See you next time

Immediately, I was offered assistance and the associate remained with me until I made my selection.

Customer Service was awesome and the store was clean.

As a disabled person I find it completely unacceptable that I had to wait around to try to find a sales associate to find ahck saw blades which were obstructed from me seeing them by a huge metal ladder and inventory in front of that section. I waited around for a sales associate for 6-7 minutes before limping back to the closest sales associate all the way in the back of the store. He was very helpful but maybe I should go to Lowes next time where I can get CUSTOMER SERVICE. Especially bad when a handicapped person has to limp around to find a sales associate and btw, I had a cashier call for help but after 6-7 minutes of waiting around I set out on my own acct. to find someone. I do NOT have all day to stay at Home Depot waiting for assistance.

They welcome me to the store and my visit was short.

Good service with the customers and good communication

The best time to shop at Home Depot early in the morning the service is great and you can be in and out in minutes

It was a very good customer service that I receive from the store and will always come in that store to buy

Going to this store for over 10 years haven't had a bad experience yet!

The store items well lay out, outstanding professional staff's.

The folks in the paint department were very helpful with helping me find the paint color I needed. I needed help in flooring the the team members were very helpful.

I was very happy about the help in the store, from the associates

The store was nice and clean and all the associates were very helpful. Unfortunately, they do not mix paint colors for you but I appreciate the assistance everyone provided.

Mr. Charles that wears glasses and a hat is super helpful. I am currently working on a home project and I really don't know what i am doing. he helped me and my son find exactly what we needed (quarter rounds and a mitre saw). the store was about to close and he asked if there was anything else that i needed. I gave him my list and he ran around the store and got everything else for me while my son and I stood in line. then he helped me load everything into my car. the next time I went back to the store I specifically asked for him and he helped me with everything again. Thank you very much Mr. Charles for all of your help. It was very much appreciated!!!!