#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(317)871-6062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
9855 North Michigan Rd
Carmel, IN 46032
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Customer Store Reviews

  • 4.8 out of 585 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (585)
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Showing 1-30 of 585 reviews
Outstanding staff, very knowledgeable about preparing a special order
Our goal was to order 12 Venetian blinds of different sizes. Each measurement was entered separately on the order form, and they will be delivered to our church.
by
    • Recommended
    Plant Sale!
    I came to buy one plant, because of the price l purchased two! Great plant sale!
    by
      Customer Service!
      Melisa was extremely helpful with my online purchase! Her department was lacking manpower, but Melisa was able to, in addition to helping me, take care of the needs of other customers as well! She was awesome!!!
      by
        • Recommended
        ProDesk
        I received awesome customer service today at the ProDesk.
        by
          • Recommended
          Super helpful service desk
          I needed to rent a carpet cleaner for post-Thanksgiving messes. Not only did Home Depot have a short term rental (4 hours vs 24 hours), the price was much less than at competitors…and I was even able to use my military discount upon return. Thanks, HD!!
          by
            Return desk
            Second time having to return something at this store, and both times Jada helped me out. She is extremely thorough, and makes the process fast and easy. Definitely one of the better Home Depot’s in the area. Clean always stocked, and full of helpful employees
            by
              • Recommended
              Professional Services do Exist
              I rushed into Home Depot after a work LONG day, I had an idea of what I was going to create; however, since this is a DIY, I have no hands-on experience. It was refreshing to have access to an expert during the evening hours, 19:00 (7 PM). Brian, the expert, is knowledgeable about the products. He spoke confidently; he answered my basic questions and offered ideas to help my project be easy to complete. I feel confident in the project items I purchased.
              by
                • Recommended
                Helpful Staff
                I've never seen such a helpful staff and glad to see you shopping at this store.
                by
                  • Recommended
                  Cashier
                  This young woman has always been very sweet and always greets with a smile, Sharon!
                  by
                    • Recommended
                    Clean restrooms
                    Out of all the big box stores Home Depot has the cleanest restrooms that I have experienced.
                    by
                      • Recommended
                      Staff
                      The item that I needed required me to go to several areas in the store. In every area I felt so important to the staff.
                      by
                        • Recommended
                        Amazing training
                        Fantastic employee friendliness
                        by
                          • Recommended
                          Big help
                          I was shopping to replace a broken dishwasher. My refrigerator is 16 years old. Mr. Taylor was very knowledge about the appliances and store policies and helped me decide to replace both and be done with it. You can live without a dishwasher but when the refrigerator quits it is an emergency.
                          by
                            • Recommended
                            Cashier
                            Cashier Sean in the garden center was a hard worker and did his best to resolve any problems checking out and took care of business. (my card had a scanning issue he resolved). Thank you!
                            by
                              1 found this review helpful
                              Employees
                              Everyone we had contact with was asking if they could help with anything. When we have questions on the vacuum the answered our questions and we bought the product.
                              by
                                Very helpful young man!
                                We were helped by Sean. He was very helpful.
                                by
                                  • Recommended
                                  Great customer service and love how easy it is to get mulch here.
                                  Great customer service in the garden center and the team members loading mulch. This is just one example. I have had other great experiences since this is my go-to store for maintenance on my home.
                                  by
                                    • Recommended
                                    AJ Gave great service
                                    I stopped in to get more mulch that my husband bought the day before. AJ was actually at the door, greeted me and offered to take me to where the specific mulch was (I had brought one of the bags). She proceeded to help me load my mulch and even helped me put it in my car. All with a smile and kind words.
                                    by
                                      • Recommended
                                      Great service as usual
                                      I had a return and needed to buy a new bathroom light/fan. They brought up a second person to help with returns quickly. I didn't know where to get my new fan and stopped for a second. An associate asked if I needed help. They then pointed my right where to go. This store is always well maintained and clean, with plenty of good help.
                                      by
                                        • Recommended
                                        Great Store- Great Patio Door Purchase
                                        Greg in Millworks knows doors; if you need a new patio door, go see him. He will inquire as to your needs, he'll research the products available, and he'll provide answers to all your questions.
                                        by
                                          • Recommended
                                          Ryobi self propelled Lawn mower
                                          I bought this product after looking after going through all the reviews. My yard is relatively small. It was easy to start using the mower after going through the videos. It is very quiet and works really well. Since I had other Ryobi products, I had enough batteries to switch around.
                                          by
                                            • Recommended
                                            Very helpful staff
                                            We had an awesome experience buying our front entry and storm doors. Staff eager to help and ensured we received the sale price even though our door wouldn’t be installed yet.
                                            by
                                              • Recommended
                                              Great Customer Care
                                              Sylvia, my appliance specialist, was simply amazing!! She listened to what I needed and delivered with a smile! She even escorted my wheelchair bound father in law to his next shopping destination. She nothing but customer service personified.
                                              by
                                                • Recommended
                                                Good to see smiling faces!
                                                Employees were helpful and friendly!
                                                by
                                                  • Recommended
                                                  Employees who know where things are, and importantly, how to work with them.
                                                  In depth training of employees is no doubt challenging, though it pays off with customers!
                                                  by
                                                    • Recommended
                                                    Best Home Depot ever
                                                    Normally when I go to Home Depot I cant for the life of me get help. I was approached by several employees that helped me with my needs...and the cashier Kim was incredibly friendly and made my whole day. I will shop at this location from now on.
                                                    by
                                                      • Recommended
                                                      Great service
                                                      If you need new appliances, go to this store and ask for Sylvia, she is GREAT.
                                                      by
                                                        • Recommended
                                                        Great service
                                                        Purchased a dishwasher and received great service from the store. I will definitely visit again.
                                                        by
                                                          • Recommended
                                                          Cool service from staff
                                                          10/10 pleaseant experience.
                                                          by
                                                            FIRST TIME IN CARMEL STORE. I'M FORMER ORANGE AND THIS WAS THE BEST EXPERIENCE I'VE EVER HAD AT HOME DEPOT
                                                            BUTCH IN LUMBER WAS EXTRAORDINARILY HELPFUL, KNOWLEDGEABLE AND COURTEOUS. I'M FORMER ORANGE AND CONSIDER BUTCH AN IDEAL REPRESENTATIVE OF HD QUALITIES. HE WAS PRECISE IN MEETING SPECIFICATIONS, GAVE US INTELLIGENT ADVICE AND WAS HUMOROUS AND PROFESSIONAL. I'M AN ENGINEER AND HE GAVE ME TIPS I HADN'T THOUGHT OF. IT WOULD BE WONDERFUL INDEED IF EVERYONE AT HD COULD SHARE HIS SPIIT OF PRODUCT KNOWLEDGE AND CUSTOMER SATISFACTION. ALSO A BIG COMPLIMENT TO VICKI, OUR CHECKER. BRYAN ZETLEN
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 585 reviews

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