Reviews for Casper #6001

Great shopping experience at this store. The employees didn’t go the the other direction when they see an old lady who’s asking for 20 bags of potting. Loaded it in the blink of an eye. Best potting soil I’ve bought in years, great value and had shopped a 200 mi radius in central Wyoming.

All the registers were closed because it was 15 minutes before closing. I tried to check out at the service desk. The employee was too busy talking to his friends and totally ignored me. Only when I walked away did he ask if I needed help. I went to the prodesk to check out. The employee there checked me out and I was out of the store before it closed.

The staff at this section of the store do not care!

Its pretty ridiculous that there are no carts to use staged inside the store, you walk in look around for a cart then realize you have to walk all the way back outside to get a cart from the parking lot and then go back in the store to actually shop

Ordered INSTOCK carpet that was suppose to be ready next morning. Due to snow storm and road closure wasn't able to pick up until 2 days later. Showed up and was told they didn't have the carpet. Was suppose to be ready next morning, so common sense would say, let me call the customer and let him know. Nobody called to tell me. My carpet installation has been delayed weeks now because of these guys. Rude and had a tough luck attitude about it.

Can’t fit with other costumers. Have to move 2 carts to get to view product. No more loading at the door. Casper is always windy 20-25mph average Good luck loading in parking lot can’t pull up to the door

This store keeps going downhill, which is unfortunate. Shelves are always empty so customers are always having to have the day crew block isles off to bring product down. The wood is warped and twisted, it takes nearly 30 minutes to find a few straight boards. Associates act like customers being there are an inconvenience, never have I seen any form of management, just a bunch of associates goofing off. I’m all for having fun at work but the way they act is unprofessional and most of the younger ones are the most inefficient bunch of employees I’ve ever seen.

Did not know about products. The second employee also did not know about products. Did not help us load our large dishwasher with a baby even though six employees were sitting around chatting. Did not know to tell us to buy a dishwasher installation kit, which we did not know is first time purchasers of this appliance.

Employee walked me to the isle and showed me exactly where the item is I was looking for. Menards’ employees always point to an isle instead of walking me to the item I’m looking for.

This store always has helpful employees, is extremely clean, and rarely is out of anything! customer service is helpful, friendly, and knowledgeable on products!

My company buys alot of paint from the paint dept and really enjoy having David there when we do. He is exceptional at the paint dept.. if David isn't there when we need paint we hold off and wait for him to return. We really think David should have more help in the paint dept and help that knows about paint and that has the passion like David does for paint. Some of the help that does help him isn't that great. We also feel like David should get a raise in pay just for the simple fact of his passion and experience with the store. Thanks

I am in this store sometimes multiple times a week and I enjoy the product selection but mostly the people. There is always someone to help you! Even if they don't know what you are looking for, they will take the time to find it. I am there so much the employees and I joke that I'm clocking in. They know my name and are always asking what I'm building next. I really appreciate you all. PS Still waiting for my apron.......

I went to this store to buy a new window since mine was 50 years old and worn out. They helped me get what I needed and even found a person to install it.

Current DIY needed tools

crap everywhere. more product on the floor than the sheves. can't get a cart down most asiles.

CUSTOMER SERVICE CLERK AND STORE MANAGER WERE HELPFUL ADDRESSING MY CONCERN AND I WAS ABLE TO GET THE OUTCOME I WAS NEEDING AND HELPED ME OUT A LOT!

They did not make me aware of their appliance removal policy. So have old appliance stuck in hallway, since they refused to remove it!!!

What a nightmare. Want me to remove the fuel??? I bought an item from your store that requires fuel. The item did not work. 2 hours later I came back to return it. Wish I had not ever bought anything from Home Depot. I fully expect your store to be helpful and exchange or return the item. I do not expect to be met with associates that are not willing to be helpful or hung up on by manager. Due to this experience I paid off my Home Depot balance and destroyed my card before leaving the store.

I've been a customer of Home Depot 6001 for many years and have noticed a vast improvement in the Store's overall atmosphere these past few weeks. It seems the change in managers made a world of difference. It can only get better with your Team

Roxanne is a friendly and helpful cashier who takes the time to make sure your order or list of materials is correct before checking out. Roxanne is a professional and courteous cashier that provides exceptional customer service. Thank you and God Bless.

I bought a new hard to fit refrigerator and dishwasher. Jennifer was knowledgeable, efficient, and fun to talk to. She met all my needs for my new appliances that are on the way.

I always get great customer service at this Home Depot. The employees are always friendly and helpful. I always find what I need and usually things I don't.

I had a bunch of stuff to get and Roxy was the best help I've ever had in a Home Depot. All staff are top notch in this store.

Amazing service from Brandi

The tool cabinet is well designed and laid out to separate various tools by type and size, wrenches, sockets, etc. to keep them sorted and accessible. Well built for the money paid.

The store is always clean and the staff is friendly and helpful.

They were awesome and very helpful

Had help from being and end of my ordering my new kitchen makeover. Gave me advise on when to order my appliances too. Can't think Home Depot enough for having employees who knew the products in the store and help at every turn.

I had a gentleman help me find the part I was looking for and he checked me out and helped me to my car customers service was amazing

Service desk was fast on my pick up