Christiana #1601

Went to this store to pick up some air conditioning filters . The employee "Dave" went & got me a whole box as I had trouble locating them. Greatly appreciate the personal service I received .. Keep up the great service

cashier was great Cheryl what a pleasure to have someone that likes their job and treats you like you are somebody.

would not give a veteran a lousy 10% discount because the item was on sale. i was told from HD headquarters that they give a discount but this store does not. support your veterans boycott this store.

Cindy the lead for customer service always helps me and she is excellent and very friendly. There was a young gentleman in the paint department that also gave over the top service but I do not remember his name. Laura

Store well organized, good customer service.

Numerous employees were not wearing masks or not wearing properly. Five had no visible mask including one walking side by side to a customers car with no mask in sight. The customer was older and masked. One cashier had mask not covering her nose. Clearly management does not care.

The front desk associates were very helpful in finding me their most experienced plumbing associate. He helped me find a easier and less expensive way to repair my tub's spout diverter.

Looking for shutter fasteners...was directed to isle. They were next to shutters.. Easy to find. Store was clean

I had a terrible service experience from an associate call Fran who did not help me and even lied that the items I wanted were not available in the store or online even though my phone was telling me they were... I found the items on the shelf she said wasn't there and came back with them and I had to ask for the supervisor and spoke to Jasmine who had a completely different personality... She was nice, friendly and make me feel my business was appreciated and completely change my shopping experience, hence the five star and not one... The company need more people like her...

The employees were outstanding and committed to helping me. They did everything they said they would and solved the issue I had. I am so grateful to them!

Customer service at its best on the area!!!

I've got what I'm looking for so easy, and friendly staff,

I would never visit this location again. I purchased flowers from customer service, I walked through the store to get out and an employee followed me to my car saying that someone told her I didn’t pay for my flowers. Horrible experience .

Felt very comfortable shopping at Home Depot yesterday. While it was a bit more cumbersome to get in, I was very pleased to see the measures taken to ensure my safety. Thanks to all the friendly employees who helped make shopping safe and relatively easy during these stressful times.

Stay away from this location. The manager is absolutely disrespectful, and all other employees look miserable. You will never receive the assistance u need!

An older gentleman had come in I just after I had a pick up in the lockers at the foyer. I grabbed it and went to walk back out and the associate told me I couldn’t come out and had to go through the store. I was irritated but that’s fine. This little old man had just walked in and saw there were no carts and was going back out to get one... this associate counting customers wouldn’t let him. He said miss I just need a cart. She’s like you can’t come back out this door... You are going to make this man walk through the store to the exit, grab a cart and then stand in line again to get back in? Way to be essential and don’t break a sweat getting this man a cart or having someone get him one! You should be telling customers there are no carts before letting them in. Customer service at its finest!” I was appalled!

I just wanted to stay OUTSIDE and make a purchase in Lawn & Garden, but was told I have to go INSIDE the store to get to the outside area. I have been coming here for years, and even 2 weeks ago, came here and was not forced to go INDOORS! Who is the dumby that came up with this. The simple solution is to block off the entrance double doors that connect Lawn & Garden to the actual store, and allow customers to shop at either or. They can shop inside, check-out, then go to the outside area by re-entering the store. It's not rocket science!!!

The store only allowed a certain amount of people to enter the store to help with distancing.

I moved to DE less than a year ago and it has been a pleasure shopping at this particular store. The aisles weren't cluttered and the staff is friendly and supportive. It's just nice being able to shop and not be pestered to hurry and make a decision. Staff was available and willing to help me make the "Best" decision. Much Respect and Thank You for working through this Pandemic.

One rude employee ruined Home Depot for me forever.

Christiana HD has very informative employees. Always willing to help. It's kept neat and clean.

I have been purchasing supplies for my job since 2010. This store and their employees are awesome. If they do not have what I need they find a Home Depot that can supply it to me. Jesse at the Pro Desk is the best supervisor I have worked with. Thank you all!

Came in to purchase ONE single pole/single throw switch - in black. The process of finding the correct item in the self-service bins required more than 20 minutes of my time to complete. Why isn't there more care in maintaining your inventory so a customer can get in and out of the store. And it is not just this store, I have encountered the same situation at the Airport Plaza store (128 Sunset Drive, 19720). Please respect your customer's time. Have the correct items in the marked location.

This store rocks. Everyone is always helpful and nice. This my Home Depot Store!!!!

Store is always well stocked and clean. Associates are friendly and helpful, but not overbearing.

First time visiting this location and I am so impressed with the cleanliness of the store, it’s friendly and courteous staff, but mostly it’s pricing on quality products. Grateful I found you.❤️

I purchased some flooring and received great customer service from Colleen at the service desk. She was friendly and attentive and her help was most appreciated. Kudos to Colleen! I also had assistance from two friendly staff members loading the flooring into my car which was much appreciated.

I find the staff to be exceptionally helpful at this location

Friendly staff that KNOW where products are located

Exceptional service and a great team for customer service at the Christiana Home Depot store (#1601) in Newark, Delaware. They helped me to choose and custom order bathroom upgrade items for three bathrooms (vanities, toilets, faucets and fixtures) taking the time to review each item and their specifications, warranties and customer reviews. Very knowledgeable team and good management.