#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)656-3425
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
725 Plz Court
Chula Vista, CA 91910
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Customer Store Reviews

  • 4.6 out of 544 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Locations of Associates
It would be nice if the associates were actually in departments and not all socializing at the front of the store.
by
  • DIY
GREAT ASSOCIATE
GREAT ASSOCIATE. Very friendly and extremely helpful
by
  • DIY
  • Recommended
Awesome store, and supper friendly and professional cashier!
Went, it got what i wanted, guys helped me to cut the boards, were very resourceful and friendly. Cashier Francine, was amazing!!!
by
    • Recommended
    Always a positive experince
    It's always a positive experience to visit my Home Depot. They surprise me with many seasonal items in the garden section which I can't resist! The sales associates arel so friendly and helpful. Often times I need help loading things and the associates are always available to assist me. No waiting ever! There are other home stores in my area . .but Home Depot remains my first choice!
    by
      • Recommended
      Friendliness
      I always get great customer service that always brings me back
      by
        • Recommended
        Poor experience
        Heavy items placed on high shelves and there were no asspciates in the garden department to help. I had to get help from another customer. Very poor layout and use of floor and shelving space.
        by
        • DIY
        Plumbing & Electrical Dept Associates Rock!
        Live seasonally in Idaho, and could not find anyone locally to help figure out wiring of a pilot light indicating switch. Called all the way back to Chula and (a woman) in Electrical said "reverse the black and white, then call me back". It worked!! Dog-gone right I called her back, sorry I'm drawing a blank on her name. Next had a plumbing issue: one of those really weird, no-easy-answer type of plumbing problems. Late at night, fewer associates around, and Marco is being asked to cover everywhere. He's running late to go off shift, but hears my problem out and walks with me up and down the dept to come up with a solution. BAM! We find a "1 1/2"-to3/4" pvc bushing into a rubber hose clamp Tee" that completely will work! Never made me feel rushed or bad about getting held over. Super nice guy! This place Rocks!
        by
        • DIY
        • Recommended
        1 found this review helpful
        kind courteous service very helpful
        the help in the plumbing department very helpful and greatly appreciated
        by
          • Recommended
          Anna at your Customer Service Desk was great.
          Home Depot.com is one of the most difficult sites to shop. I knew want I wanted and could not find it on line. 9 times out of 10 I have to visit the store and I am glad I did. Anna went out of the way to help.
          by
          • DIY
          • Recommended
          I shop here often and it is usually very satisfactory.
          This store is quite busy but I am usually able to find what I'm looking for and usually able to get help with items which I can't find on my own. I (We) have shopped here for years and no doubt will continue. The associates are always helpful and friendly. One question... Does anyone EVER win anything in these surveys??? I've entered lots of times in the past and spent LOTS of money here :o).......
          by
            • Recommended
            1 found this review helpful
            Hot Water Heater
            Juan was very helpful in assisting my wife and I in selecting the hot water heater best for us. Checkout was a breeze, very short wait.
            by
            • Pro
            • Recommended
            STORES STAFFING
            I HAVE BEEN SHOPPING THIS STORE SINCE IT BEGAN IN CHULA VISTA, NOW THERE ARE OTHERS NEAR BY - BUT ENJOY THIS STORE - HAVE NEVER HAD A PROBLEM WITH ASSISTANCE OR NEEDED ADVISE - THE SAME WITH THEIR PRODUCTS - IF THEY DON'T MEET YOUR EXPECTATION OR WHAT EVER, GRACIOUS ACCEPT THE RETURNE THANKS
            by
              • Recommended
              Great store- Jennetta one of the cashiers is exceptional with customer service- Always an awesome attitude and smile!!
              Very easy to navigate-great employees ! The other Home Depots around San Diego need to model their store like this one.
              by
                • Recommended
                Francine @ checkout was super helpful. Give that lady a promotion!
                Francine @ checkout was super helpful. Give that lady a promotion!
                by
                • Pro
                • Recommended
                Steven the sales associate
                We need more sales associates like Steven. He is very knowledgeable and and helpful. He took his time to explain why I need what I needed and how to do my project. Steven is the gentleman in the and was very polite. The store itself was clean and I felt welcomed. Thank you for your time and effort to assist us
                by
                  • Recommended
                  Garden Shop experience
                  Your employee in the Garden Shop, Jennetta has assisted me many times and I had to take time to compliment her for the great friendly service she provides. She is the reason I like your store so much, I know I will always get the same consistent helpful service each time I come to purchase garden supplies. Thanks for employing an individual of this caliber, she is indeed an asset!
                  by
                    • Recommended
                    Very helpful workers.
                    I am always impressed with the people working there. Very helpful and friendly.
                    by
                    • Pro
                    • Recommended
                    Great Store Overall
                    I like coming to this store. Everyone is very helpful, it's clean, and the lines are never long. It's always a great experience.
                    by
                    • DIY
                    • Recommended
                    Maytag washer dryer
                    The sales associate made our selection and purchase of our new washer and dryer quick and painless,
                    by
                    • DIY
                    • Recommended
                    Excellent Place to find eveything you need
                    The store is clean, all label, and easy to find the goods. The service is excellent by the associates.
                    by
                      • Recommended
                      Super Good Service
                      Looking up things i needed online made my shopping experience much easier along with the staff members. Thank you Home Depot!
                      by
                      • DIY
                      • Recommended
                      Great store to walk into
                      Store was clean, cashiers were very polite and products were all in the right place
                      by
                        • Recommended
                        Great store experience!
                        The store is always clean and always has what I need when I need it
                        by
                        • DIY
                        • Recommended
                        Nice place to shop
                        Well stocked. It would be helpful if there were a site map available at store ie. printout or poster to make it easier to navigate
                        by
                        • DIY
                        • Recommended
                        visit on Friday Deceember 9, 2015
                        Not anything to comment on. It was a good experience. Thanks.
                        by
                          • Recommended
                          BEST DYI STORE EVER
                          This store is very assessable and you can easily get to it from the FWY. Once inside everyone is very friendly and bright. They have great product lines and good prices. There are times I don't know what exactly i need to complete a project and someone there is alway available to help me figure it out. When retire maybe I well see if I can get a job there.
                          by
                          • DIY
                          • Recommended
                          Friendly Staff
                          The staff at this location are above average, excellent, and amazing all together and all at once.
                          by
                          • DIY
                          • Recommended
                          GREAT CLEAN FRIENDLY STORE
                          I am in Home Depot quite a bit and without fail an associate is always eager to help with locating products or answering questions if they can. I find that the prices are very reasonable. Law and garden is my favorite place to be in at Home Depot.
                          by
                          • Verified Purchase
                          • Pro
                          • Recommended
                          Thank you again
                          I had purchased some out door lights a few months ago and needed more. They were being discontinued but the associate let me have the demo... thank you
                          by
                            • Recommended
                            Microwave Purchase
                            I was comparison shopping for a new microwave via the Home Depot website. After having checked Best Buy, Walmart, Sears and Home Depot, i found a Magic Chef microwave that had very good reviews and was well priced. All associates in the store were very friendly and helpful. In spite of the holiday season and crowds, the store was neat and clean. Very happy with this transaction
                            by
                              • Recommended
                              Showing 1-30 of 544 reviews

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