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Showing 1-30 of 544 reviews
Feb 21, 2016
Locations of Associates
It would be nice if the associates were actually in departments and not all socializing at the front of the store.
by
DIY
Feb 18, 2016
GREAT ASSOCIATE
GREAT ASSOCIATE. Very friendly and extremely helpful
by
DIY
Recommended
Feb 11, 2016
Awesome store, and supper friendly and professional cashier!
Went, it got what i wanted, guys helped me to cut the boards, were very resourceful and friendly. Cashier Francine, was amazing!!!
by
Recommended
Feb 6, 2016
Always a positive experince
It's always a positive experience to visit my Home Depot. They surprise me with many seasonal items in the garden section which I can't resist! The sales associates arel so friendly and helpful. Often times I need help loading things and the associates are always available to assist me. No waiting ever! There are other home stores in my area . .but Home Depot remains my first choice!
by
Recommended
Feb 3, 2016
Friendliness
I always get great customer service that always brings me back
by
Recommended
Jan 23, 2016
Poor experience
Heavy items placed on high shelves and there were no asspciates in the garden department to help. I had to get help from another customer. Very poor layout and use of floor and shelving space.
by
DIY
Jan 20, 2016
Plumbing & Electrical Dept Associates Rock!
Live seasonally in Idaho, and could not find anyone locally to help figure out wiring of a pilot light indicating switch. Called all the way back to Chula and (a woman) in Electrical said "reverse the black and white, then call me back". It worked!! Dog-gone right I called her back, sorry I'm drawing a blank on her name. Next had a plumbing issue: one of those really weird, no-easy-answer type of plumbing problems. Late at night, fewer associates around, and Marco is being asked to cover everywhere. He's running late to go off shift, but hears my problem out and walks with me up and down the dept to come up with a solution. BAM! We find a "1 1/2"-to3/4" pvc bushing into a rubber hose clamp Tee" that completely will work! Never made me feel rushed or bad about getting held over. Super nice guy! This place Rocks!
by
DIY
Recommended
1 found this review helpful
Jan 19, 2016
kind courteous service very helpful
the help in the plumbing department very helpful and greatly appreciated
by
Recommended
Jan 19, 2016
Anna at your Customer Service Desk was great.
Home Depot.com is one of the most difficult sites to shop. I knew want I wanted and could not find it on line. 9 times out of 10 I have to visit the store and I am glad I did. Anna went out of the way to help.
by
DIY
Recommended
Jan 19, 2016
I shop here often and it is usually very satisfactory.
This store is quite busy but I am usually able to find what I'm looking for and usually able to get help with items which I can't find on my own. I (We) have shopped here for years and no doubt will continue. The associates are always helpful and friendly. One question... Does anyone EVER win anything in these surveys??? I've entered lots of times in the past and spent LOTS of money here :o).......
by
Recommended
1 found this review helpful
Jan 19, 2016
Hot Water Heater
Juan was very helpful in assisting my wife and I in selecting the hot water heater best for us. Checkout was a breeze, very short wait.
by
Pro
Recommended
Jan 16, 2016
STORES STAFFING
I HAVE BEEN SHOPPING THIS STORE SINCE IT BEGAN IN CHULA VISTA, NOW THERE ARE OTHERS NEAR BY - BUT ENJOY THIS STORE - HAVE NEVER HAD A PROBLEM WITH ASSISTANCE OR NEEDED ADVISE - THE SAME WITH THEIR PRODUCTS - IF THEY DON'T MEET YOUR EXPECTATION OR WHAT EVER, GRACIOUS ACCEPT THE RETURNE
THANKS
by
Recommended
Jan 16, 2016
Great store- Jennetta one of the cashiers is exceptional with customer service- Always an awesome attitude and smile!!
Very easy to navigate-great employees ! The other Home Depots around San Diego need to model their store like this one.
by
Recommended
Jan 15, 2016
Francine @ checkout was super helpful. Give that lady a promotion!
Francine @ checkout was super helpful. Give that lady a promotion!
by
Pro
Recommended
Jan 13, 2016
Steven the sales associate
We need more sales associates like Steven. He is very knowledgeable and and helpful. He took his time to explain why I need what I needed and how to do my project. Steven is the gentleman in the and was very polite. The store itself was clean and I felt welcomed. Thank you for your time and effort to assist us
by
Recommended
Jan 13, 2016
Garden Shop experience
Your employee in the Garden Shop, Jennetta has assisted me many times and I had to take time to compliment her for the great friendly service she provides. She is the reason I like your store so much, I know I will always get the same consistent helpful service each time I come to purchase garden supplies. Thanks for employing an individual of this caliber, she is indeed an asset!
by
Recommended
Jan 9, 2016
Very helpful workers.
I am always impressed with the people working there. Very helpful and friendly.
by
Pro
Recommended
Jan 1, 2016
Great Store Overall
I like coming to this store. Everyone is very helpful, it's clean, and the lines are never long. It's always a great experience.
by
DIY
Recommended
Dec 30, 2015
Maytag washer dryer
The sales associate made our selection and purchase of our new washer and dryer quick and painless,
by
DIY
Recommended
Dec 19, 2015
Excellent Place to find eveything you need
The store is clean, all label, and easy to find the goods. The service is excellent by the associates.
by
Recommended
Dec 17, 2015
Super Good Service
Looking up things i needed online made my shopping experience much easier along with the staff members. Thank you Home Depot!
by
DIY
Recommended
Dec 14, 2015
Great store to walk into
Store was clean, cashiers were very polite and products were all in the right place
by
Recommended
Dec 13, 2015
Great store experience!
The store is always clean and always has what I need when I need it
by
DIY
Recommended
Dec 13, 2015
Nice place to shop
Well stocked. It would be helpful if there were a site map available at store ie. printout or poster to make it easier to navigate
by
DIY
Recommended
Dec 12, 2015
visit on Friday Deceember 9, 2015
Not anything to comment on. It was a good experience. Thanks.
by
Recommended
Dec 5, 2015
BEST DYI STORE EVER
This store is very assessable and you can easily get to it from the FWY. Once inside everyone is very friendly and bright. They have great product lines and good prices. There are times I don't know what exactly i need to complete a project and someone there is alway available to help me figure it out. When retire maybe I well see if I can get a job there.
by
DIY
Recommended
Dec 2, 2015
Friendly Staff
The staff at this location are above average, excellent, and amazing all together and all at once.
by
DIY
Recommended
Dec 2, 2015
GREAT CLEAN FRIENDLY STORE
I am in Home Depot quite a bit and without fail an associate is always eager to help with locating products or answering questions if they can. I find that the prices are very reasonable. Law and garden is my favorite place to be in at Home Depot.
by
Verified Purchase
Pro
Recommended
Nov 28, 2015
Thank you again
I had purchased some out door lights a few months ago and needed more. They were being discontinued but the associate let me have the demo... thank you
by
Recommended
Nov 28, 2015
Microwave Purchase
I was comparison shopping for a new microwave via the Home Depot website. After having checked Best Buy, Walmart, Sears and Home Depot, i found a Magic Chef microwave that had very good reviews and was well priced. All associates in the store were very friendly and helpful. In spite of the holiday season and crowds, the store was neat and clean. Very happy with this transaction