Clay #6153

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(247)
4
(24)
3
(3)
2
(3)
1
(8)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
The Home Depot
Contact Us
Main: (315) 622-0702
Pro Desk: (315) 622-6064
Tool & Truck Rental: (315) 622-6060
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
3861 State Route 31
Liverpool, NY 13090
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

6.87 mi
  • 7922 Brewerton Road
  • Cicero, NY 13039
9.25 mi
  • 3756 Milton Avenue
  • Camillus, NY 13031
13.12 mi
  • 5814 Bridge St
  • East Syracuse, NY 13057

Store Details

Welcome to the Clay Home Depot in Liverpool, NY, where you'll find everything you need for your home improvement project. Our first priority is providing you with the best customer service in town.

When you're starting a new project and in the market for chalkboard paint or updating your outdoor space and need pavers, we can help. Our excellent associates can help you find exactly what you’re looking for.

Here at your Onondaga County hardware store, we have everything you need to get the job done. We offer a fully stocked Garden Center, Home Services to help you finish the job and a Pro Desk for full-time professionals.

So the next time you’re in the Baldwinsville or Phoenix neighborhoods, stop by and see us. You can find us northwest of the intersection of NY-31 and NY-481. We’re not far from Three Rivers Wildlife Management Area, Oneida Shores County Park or Beaver Lake Nature Center. See you in our aisles soon.

Your Clay Store Team

Get Organized the Right Way

Make organization a priority this summer with up to 30% off select storage solutions. Our wide selection of totes, bins, crates and shelving units are perfect for garage, closet, kitchen and laundry room storage. Store tools and equipment in your garage with freestanding garage cabinets. Use workbenches in a garage or shed to streamline your DIY projects. When it’s time to head back to school, find dorm storage essentials including over-the-door shoe organizers and decorative storage bins to create a space that’s stylish, cozy, functional and all your own. If you’re moving to a new home or apartment, we carry an assortment of moving supplies such as boxes, packing tape and dollies to make the process a breeze. Pick up the right number of boxes and accessories you’ll need in just one stop by using our helpful moving calculator.

Enjoy Room-by-Room Temperature Control With Mini Splits

Choose ductless mini splits when you’re replacing your existing HVAC system or building a new property in need of air conditioning. Mini split air conditioners provide a host of benefits including flexible placement, multi-stage air filtration, improved home air quality and reduced energy use. Whether you’re installing air conditioning in one or multiple areas, we offer a selection of single-zone, dual-zone, triple-zone and quad-zone mini split ACs to keep each room of your home at a comfortable temperature. During the colder months, consider mini splits with heat pumps to help you stay warm. Many mini splits are Wi-Fi-enabled, so you can easily control your air conditioning from your smart device.

Make Moving Easy With our Moving Supplies and Rentals

Whether you’re moving down the street to your dream home or apartment or relocating across the country for a new job, we are here to help you cross everything off your moving checklist. Our vast selection of moving and packing supplies -- from packing tape and blankets to moving carts and bags -- will keep your valuables protected and ease the strain on your back. No matter how far away you are from the big day, our moving calculator will help you figure out how many boxes you’ll need for your fine china, collectable artwork and expansive wardrobe. We also offer moving truck and cargo van rentals to conveniently transport all of your belongings.

Illuminate Your Home with Outdoor Lighting

Light up the night with the right outdoor lighting. Whether you’re looking to highlight your home’s exterior or create a safe environment, we carry an extensive selection of outdoor and landscape lighting to satisfy your needs. Stylish pathway lights will help guide your guests to the front door, and our motion-sensing flood lights can be a deterrent for potential intruders. During the holiday season, adorn your home with decorative lighting to spread some cheer throughout your neighborhood. If you’re environmentally conscious, consider solar lights to not only illuminate your lawn but also save money on your electricity bill. Look into deck lighting for your rails and stairs to turn up any backyard festivities.

Save Even More With Coupons 

Visit our coupons page to get $5 off your next $50 purchase. 

CUSTOMER STORE REVIEWS

4.8

out of 5

285 reviews
5
(247)
4
(24)
3
(3)
2
(3)
1
(8)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
96% Of Customers
Recommend This Store 270 of 281 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The employees are helpful, pleasant and knowledgeable.

5.0

out of 5

The employees are helpful, pleasant and knowledgeable.

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Completed a transaction for new furnace and air conditioning with a long term contractor (at my h...

5.0

out of 5

Completed a transaction for new furnace and air conditioning with a long term contractor (at my home) and the store remotely including a credit increase. The event was stress free with prompt installation scheduled.

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Cashier at the garden department was fantastic. Made spending money enjoyable.

5.0

out of 5

Cashier at the garden department was fantastic. Made spending money enjoyable.

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This store excels in customer service. There's always an Associate nearby who is friendly and wi...

5.0

out of 5

This store excels in customer service. There's always an Associate nearby who is friendly and willing to help. Usually they approach me to offer assistance. I love shopping here.

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All of the store employees are like family, they take care of each other and take care of us too....

5.0

out of 5

All of the store employees are like family, they take care of each other and take care of us too. I have been going to this store for over six years and can tell you that I drive further to go to the Clay store rather than the Cicero store which is much closer to me than the Clay store, but I would not have it any other way. Everything from Angel who goes out of her way to make sure I get the best prices for my projects for our HDX referral clients and make sure that if the lines get long at #1 and #2 she steps in to help, and Tom who has an extended amount of wisdom about almost anything in the store. The lumber area looks great every morning and Ken is always there to help, as well as Ben in plumbing, who has been known to get me the right fitting even if its not easy to find! I only have two complaints, do something about the coffee trolls and also do something about the non-Pros taking up all of the space under the canopy when its obvious they are not picking up anything large to be put on their mini van without a roof rack, or the driver of the PT Cruiser who came in to but a gallon of paint I understand there are times when it is difficult to tell someone this, but we sign up as Pros and one of these benefits is gaining access to the rear door for loading our trucks and/or trailers. BUT, if you only do one thisn, do something about the coffee trolls......please!

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Extremely friendly and helpful environment, Amy, Joanne, and all the women at customer service ar...

5.0

out of 5

Extremely friendly and helpful environment, Amy, Joanne, and all the women at customer service are top notch!

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Ken G took the time to understand our needs and explored options with us. The store manager, Chri...

5.0

out of 5

Ken G took the time to understand our needs and explored options with us. The store manager, Chris, even consulted with us to make sure we were happy! We will definitely be returning to the Clay store for all of our flooring needs!

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The management does not care about correcting issues their team creates and they are not true to ...

1.0

out of 5

The management does not care about correcting issues their team creates and they are not true to their word.

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The customer service at this home improvement store are beyond excellent! EVERY employee was qui...

5.0

out of 5

The customer service at this home improvement store are beyond excellent! EVERY employee was quick to greet me with a warm welcome and offer their assistance. I'll never go to any other home improvement store!

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I am a Pro Referral contractor and I visit the Clay store even if our customer lives near the Cic...

5.0

out of 5

I am a Pro Referral contractor and I visit the Clay store even if our customer lives near the Cicero store, there is ZERO comparison between these two stores, most notably Angel, Tom, Ken, Shirley, Stephanie, Lew who are always friendly and helpful, a real family environment!

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Returning a 2 year old hot water tank and getting the new one was easily accomplished. A big tha...

5.0

out of 5

Returning a 2 year old hot water tank and getting the new one was easily accomplished. A big thank you to Kristine for her guidance through the transaction and getting us on our way in a short period.

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I used the automated machine to find the key I needed (blank 24) there were non available. I aske...

1.0

out of 5

I used the automated machine to find the key I needed (blank 24) there were non available. I asked an associate who said they were on a high shelf out of reach and a rep would be by to get them down. 15mins later no one came. I used a similar key blank the 24R to make a key. As I was doing this an employee came by yelling at me that I can't do that. As it was already being cut I could of cared less what she thought and the machine is automated and couldn't be stopped anyway. Then the employee stalked me around the store like I was a criminal. My feeling is if your employees do there job, the customers won't have to. I had an extremely bad experience at this Home Depot location. Avoid it if ever possible.

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Your store is very organized and clean. Your associates are helpful, courteous and friendly. I h...

5.0

out of 5

Your store is very organized and clean. Your associates are helpful, courteous and friendly. I have never had a bad experience. When i can not find plumbing supplies, or certain nail your associates take me right to the correct location. This saves me time for they show me how knowledgeable they are and how well they assist us.

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EMPLOYEES COURTEOUS AND KNOWLEDGEABLE. STORE WAS CLEAN AND WELL STOCKED. HAD THE EXACT WOOD MOLDI...

5.0

out of 5

EMPLOYEES COURTEOUS AND KNOWLEDGEABLE. STORE WAS CLEAN AND WELL STOCKED. HAD THE EXACT WOOD MOLDING THAT I NEEDED.

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Home Depot, with other options nearby is the best option for customer service (Brandi) as well as...

5.0

out of 5

Home Depot, with other options nearby is the best option for customer service (Brandi) as well as providing the best cost effective option for the job! Thank you. Don't understand why anyone would go to other options nearby! Thanks!

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Al and Brandi from the paint department were amazing! Thanks for going above and beyond!

5.0

out of 5

Al and Brandi from the paint department were amazing! Thanks for going above and beyond!

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Awesome customer service! In and out quickly. Kristine went above and beyond.

5.0

out of 5

Awesome customer service! In and out quickly. Kristine went above and beyond.

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I live in the Solvay area but would most likely go to the Liverpool Home Depot to do my shopping,...

5.0

out of 5

I live in the Solvay area but would most likely go to the Liverpool Home Depot to do my shopping,love the friendliness of the employee's

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Jill in Kitchen remodel is wonderful and a complete joy to work with.

5.0

out of 5

Jill in Kitchen remodel is wonderful and a complete joy to work with.

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Everyone I came across was helpful and professional, very friendly and knowledgeable about produc...

5.0

out of 5

Everyone I came across was helpful and professional, very friendly and knowledgeable about products and the store.

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Have a recording device to validate conversation during check out,, Cashier lied about mentioning...

3.0

out of 5

Have a recording device to validate conversation during check out,, Cashier lied about mentioning the survey,, I heard every word and nothing was mentioned till i asked for the coke,,, it wasn't worth arguing over a coke so i turned and walked out,,

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Home Depot is my place to shop when I am looking for home products. The employees are friendly a...

5.0

out of 5

Home Depot is my place to shop when I am looking for home products. The employees are friendly and helpful. The store is clean and always has what I need.

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Dave Moran helped me with a flooring issue and went well beyond what most sales associates would ...

5.0

out of 5

Dave Moran helped me with a flooring issue and went well beyond what most sales associates would do. I was very pleased!!

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Every associate I encountered either at customer service,on the sales floor or at the pro desk wa...

5.0

out of 5

Every associate I encountered either at customer service,on the sales floor or at the pro desk was phenomenal!!!!!

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Excellent customer service desk, always friendly and helpful staff throughout the store. Manageme...

5.0

out of 5

Excellent customer service desk, always friendly and helpful staff throughout the store. Management is always willing to help. Store is always stocked and clean.

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I shopped on 12/31 , the cashiers at self check out were friendly and helpful . They made my chec...

5.0

out of 5

I shopped on 12/31 , the cashiers at self check out were friendly and helpful . They made my check out experience pleasant.

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The gentleman was very helpful polite and Friendly

5.0

out of 5

The gentleman was very helpful polite and Friendly

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This Home Depot is much better than the DeWitt store. Their employees here really care about the ...

5.0

out of 5

This Home Depot is much better than the DeWitt store. Their employees here really care about the customer and assist with shopping needs. Employees are very Interactive.

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front entrance is poorly lit. looks like they are closed. gotta get to the door and in before you...

4.0

out of 5

front entrance is poorly lit. looks like they are closed. gotta get to the door and in before you know you are in the right place

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Special kudos to this store and their employees, Theresa, Chuck and MacKenzie! They are the best!

5.0

out of 5

Special kudos to this store and their employees, Theresa, Chuck and MacKenzie! They are the best!

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