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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Mar 9, 2023
MDF choice in good condition
Joey and Juwan were very helpful in cutting the MDF cut well so I could complete my project.
by
Recommended
Jan 15, 2023
The plant selection brightens the long days I have @ work..makes it hard to pick just one
I bought my white bird last year in February..my Japanese Evergreen last year ..and the others at the end of last year...I have 3 peace Lillie's so far
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Recommended
Apr 16, 2024
Great Store and Friendly Staff
Very helpful staff and massive selection of quality goods
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Recommended
Mar 27, 2024
Paint Counter
The paint counter woman was very unapproachable and unfriendly. Would not buy from here if needed paint. Would definitely go to another store. I’m hoping she was just having a bad day.
by
Mar 25, 2024
Very helpful staff
I was happily and thoroughly helped with my bathroom projects and got great customer service from Elizabeth, the lady who helped me and she seemed genuinely caring about what I needed and made sure I had the correct measurements and products in stock and the ones that weren't in the store, she made sure they could be ordered and delivered to me.
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Recommended
Mar 16, 2024
Everything was easy to find
Always have what I’m looking for
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Recommended
Mar 8, 2024
Customer Service
Every time I come in the Home Depot I have a very good experience. I am confident that Home Depot has everything I need for my projects.
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Recommended
Mar 2, 2024
Kiana is horrible
Worst customer service I have ever had…never have I been yelled at in a store… and it was just me, it was EVERYONE in the self check out! She had so much disrespect for all of us and looked down on us as we were trash. I didn’t even bag my supplies as I just wanted to get out. Everyone in line was looking around in shock.
by
Feb 29, 2024
Great customer service
Had a great experience and Theresa F. provided excellent customer service.
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Recommended
Feb 7, 2024
Very unfriendly
The plus size women in the Cleveland heights store are just flat out mean. Must be something going on at home.
by
Jan 31, 2024
Meanest employees ever
Avoid this store if you can.
by
Jan 30, 2024
In stock
I was able to get all items on list the first go around
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Recommended
Jan 28, 2024
Employees
This homedepot has the most pleasant employee's, Always willing to ask YOU if you were able to find everthing you needed.
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Recommended
Jan 28, 2024
Love this store
This is hands down the best Home Depot ! The managers Enorel, Terrance and Troi are truly amazing . It’s s my one stop shop.
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Recommended
Jan 10, 2024
Lawn mower
I was able to buy it, paid it off with no Interest.
That is great service
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Recommended
Nov 28, 2023
Great customer service!
The entire team at this location is great. They greet their customers with genuine smiles, and I enjoy shopping here. I gave 4 stars because they are also understaffed and that slows down the service overall.
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Recommended
Nov 12, 2023
HOMEDEPOT is MYhomedepot!
As a person of a certaun age, I enjoy coming to a familiar environment wher the workers treat me with patience & respect and never assume that I don't jnow what I need or don't know what I am doing & yet are very helpful when I need it.
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Recommended
Oct 9, 2023
Routinely pleasant experiences
This particular store has been my "go to" outlet, in the Home Depot chain for years. I've patronized nearly every department; and have always received prompt, courteous, and attentive service.
The store is generally very well-stocked. On the few occasions when I couldn't find a particular item, that I know they routinely stock, team members have checked other stores for the item. On one particular occasion, a few years ago, I was looking for a certain size and brand of refrigerator. They were out of stock, but checked around and located the item in the Willoughby store, and let them know that I was en route. When I arrived, the unit was already on a dolly, at Customer Service.
I'm a fan for life!
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Recommended
Oct 5, 2023
Investing in community
So grateful for the new smooth parking lot!!
It says Home Depot is invested in the Severance location in Cleveland Heights. Shows appreciation to its customers.
Even above and beyond the owner of Severance Shopping center which he has neglected for years
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Recommended
Sep 10, 2023
service
good service overall
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Recommended
Jun 30, 2023
Customer Service
The service I received in the paint dept was awful
by
Jun 22, 2023
I moved
I moved from Cleveland heights because the landlord lost the house but I still go to the home depot there because they are wonderful.....
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Recommended
Jun 20, 2023
Consistent and exceptional customer service!
Every time I shop at this store, the employees are always friendly and willing to help me find whatever I am shopping for.
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Recommended
Jun 6, 2023
Great Staff
Professional and friendly employees. Shelves well stocked. Good location.
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Recommended
Jun 5, 2023
Great employees
I go in this one particular location quite often and every time I go into the plumbing section there is a gentleman there that is very knowledgeable and is willing and eager to assist you with your questions and meet your needs. I have witnessed certain customers approach him very rudely, he was aware of that, but still all the same helped out those customers as best he could without reciprocating their attitudes. He then turned to me and was willing to go right back to being g nice and helpful. He looks like he not only takes pride in his job but his knowledge and way of helping too.
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Recommended
Apr 26, 2023
WORST HOME DEPOT IN CHAIN
WORST PLACE TO SHOP.
by
Apr 10, 2023
Great Checout experience
The check out woman was extremely friendly and helpful
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Recommended
Nov 27, 2022
Poor customer service
The store manger Troi has the worst people skill and has no business working if the public.
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Nov 11, 2022
Excellent store
I bought rock salt. Have not used it yet.
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Recommended
Sep 28, 2022
Decades of Satisfaction
We had a kitchen plumbing emergency and needed a new disposal. I had a specific model in mind. H/D had multiple choices, including the one I wanted. The disposals were easy to find, and they were offered at a reasonable price and good value. Cashier Marsha was helpful and friendly.