#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(517)279-6504

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

825 E Chicago St

Coldwater, MI 49036

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 467 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
6 months to re do a bathroom
Bought a vanity base and countertop online. I recommend getting stuff that is in stock at the Coldwater store but do not have items shipped to your house or even to the store because they lose, break, send wrong items. The discounts were nice but shouldn’t take 6 months to get a vanity and countertop after them having to re order the item 5 more times because they “can’t find it” or break it or deliver someone else’s stuff. They now seem to have more stuff in stock in Coldwater than they did back in june(6 months ago)
by
    Great customer service
    Everyone was friendly and extremely helpful. Much appreciated as we needed assistance from a few areas this trip and everyone was excellent! Thank you
    by
      • Recommended
      GREAT CUSTOMER SERVICE
      the 2 clerks who helped me were so kind.they got my order placed and put on my new credit card and made sure the discount went through.it did take a while but it was done to satisfaction.they were most effient.
      by
        • Recommended
        quick stop
        Floor assistant was a young man with excellent knowledge of products and locations. Very courteous to shoppers and other employees.
        by
          • Recommended
          Poor service
          Had to wait3 time to get a lawnmower loaded
          by
            Levi was great on helping us out
            We live our grill and Levi's expertise in the brand was over the top
            by
              • Recommended
              Customer attention
              The clerk was sitting on a stock cart when we entered the garden supply area. We engaged her in conversation. There was no one available in the landscaping supply area to ask questions of. Normally inside this store longtime employees are always very helpful with assistance, which makes the deviation from the norm even more noticeable.
              by
                • Recommended
                Replacement filters for refrigerator
                Purchased water filters for my refrigerator
                by
                  • Recommended
                  Overall great experience
                  Was able to find what I needed ahead on line and locate the isle and section so I was able to get in and out as quickly as possible.
                  by
                    • Recommended
                    Very helpful personal
                    Whenever I need anything Friendly Home Depot is there. Would like to have more cashiers instead of always having to use self-checkout.
                    by
                      • Recommended
                      Friendly, Helpful
                      This store has very friendly employees that help the customer. The ONE HUGE problem is the NON-EXISTANCE of internet inside the store to help local items or to aid in checking out. ALL OVER the store, there was NO internet......
                      by
                        Great Store
                        Great store. Friendly employees and great selections.
                        by
                          • Recommended
                          Great store
                          I ordered and purchased everything I needed. The associates at this store are very nice and helpful.
                          by
                            • Recommended
                            New Shed built on site.
                            Delt with Archie (Store Manager). He was very pleasant and helpful. We are still in the process of having contact with the company doing the delivery and assembling.
                            by
                              • Recommended
                              Great staff
                              This location has sutch knowledge staff
                              by
                                • Recommended
                                Customer service at checkout
                                Employee didn't give me my Veterans discount
                                by
                                  Hidden wanted items
                                  Good place to go when needing Awesome employees to help you find hidden items on website that had no row numbers. Lol
                                  by
                                    • Recommended
                                    Everyone is Always friendly and helpful. Thank you so much!!
                                    We moved to the area recently and have been here quite a few times. Everyone has always been friendly and helpful to find what we need every time. We are going to be regular shoppers here for any appliances, flooring, and everything in between for our new home and business. Thank you!!!
                                    by
                                      • Recommended
                                      Coldwater home depot
                                      Great friendly staff
                                      by
                                        • Recommended
                                        Good service,friendly store.
                                        Great management at this location.
                                        by
                                          • Recommended
                                          Home repairs
                                          Find the stuff I need and teach myself how to do it
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Andrew Workman in the "Door" department went above and beyond in assisting me in purchasing a special-order door. He was kind, polite and took his time in reviewing the order with me. As I live 2 hours away (I use the Coldwater location for our summer home needs), Andrew was able to secure my signature via email once I reviewed and agreed to the purchase. Thank you, Andrew, for the exemplary customer service!!
                                            by
                                              Order online
                                              Like doing business with the online buying
                                              by
                                                • Recommended
                                                Busy place
                                                Roger was very helpful in getting to the place I needed to go for what I needed
                                                by
                                                  • Recommended
                                                  Great team of employees
                                                  Best project buying experience I have had this year. Helpful, knowledgable, friendly staff thru out the store. Menard is now a last resort and disappointment. Home Depot in Coldwater, Mi and Jackson, Mi are the better choices.
                                                  by
                                                    • Recommended
                                                    Great Store!!
                                                    I can't remember a time when I couldn't find what i went in for.. Always helpful staff, and the store's layout makes it easy to find what you need.
                                                    by
                                                      • Recommended
                                                      Dryer purchase
                                                      Recent Home Depot transfer employee Andrew helped me through the process of buying a replacement gas dryer. He was thorough and did a great job guiding me through the process!
                                                      by
                                                        • Recommended
                                                        Employees are the rudest people
                                                        , unfriendly useless employees are as worthless as tit's on a bore
                                                        by
                                                          Friendly
                                                          Staff are always friendly and helpful, the paint counter staff helped me find the right supplies I needed for my small project.
                                                          by
                                                            • Recommended
                                                            Staff knowledgeable and helpful. Appreciate all the loading assistance rendered.
                                                            Many staff members able to direct to departments of purchase even if outside of their assigned regular department coverage areas.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 467 reviews

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