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Showing 1-30 of 532 reviews
Mar 1, 2024
Fast customer service
I needed to get a breaker for an electrical panel but I wasn’t sure what brand/make would work and all I had was a picture to go by. Spoke with an employee that was very knowledgeable and explained what breaker would work and why. Very pleased with the fast and professional customer service.
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Recommended
Feb 12, 2024
Great Shopping Place
I have always had a great shopping experince at this Home Deot. I use a lot of Bottled water and I can always get it here as well as other home repair and other supplies.
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Recommended
Jan 19, 2024
Awful customer service
The representative Janine at the return was very rude
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Dec 19, 2023
Great Experience for New Homeowners.
Me and my husband had a great experience with Marilyn at the store.. She was helpful, pleasant and funny as we purchased our fridge. I would recommend seeing her for your appliance needs.
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Recommended
Nov 29, 2023
4 Door French Door Refrigerator
We just purchased this refrigerator. Our sales person, Marilyn Shelton was wonderful to work with. She was very knowledgeable, helpful and has a great personality. She took the time to help us find just what we were looking for in the color we were looking for. We will be buying all our appliances from her in the future.
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Recommended
Nov 7, 2023
great store
Seem To have everything I was looking for.
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Recommended
Oct 21, 2023
Very friendly and helpful employees
Great experience best Home Depot
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Recommended
Sep 26, 2023
hi
thankyou for helpping me pick a washer today!
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Recommended
Jul 19, 2023
Great service
Marilyn that works in the appliance department was amazing
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Recommended
Jul 15, 2023
Beauty
The beautiful flowers at Home Depot made my day even better 🌺🌸🌼🌻
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Recommended
Jun 19, 2023
Thanks to Morgan and customer service team A+
Morgan and the customer service team went way and beyond today for my purchase
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Recommended
Jun 9, 2023
Great customer service from two of the employees
I was looking for muriatic acid and the website said it was on aisle 59 Bay 007. The product was not there so I found these two employees. Gerald and Angela and they both went above and beyond to find it. It took about 20 minutes to find it but they found it
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Recommended
Jun 5, 2023
Mr smith
The store in Colonial Heights Virginia is one of the best stores. I always find the employees very friendly and helpful. I appreciate the great knowledge that a lot of the older employees provide me with and this fun watching the younger and employees tried to the best of their abilities. I give a A+ rating to the Colonial Heights in Home Depot, sincerely Robert Smith.
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Recommended
Jun 4, 2023
Above and beyond customer service
Drove all over looking for a specific fridge. Dan the professor found what I was looking for way in the back up high. He got it down for me. Will definitely shop here again.
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Recommended
May 30, 2023
The Manger Scott Hudson helped me in a bind
The Manager Scott Hudson made my experience a great one. I arrived at the store at closing time(they were literally closing the doors) and needed some plumbing items so that i could have water for the night. Scott allowed me into the store and was very helpful in getting the items. Great customer service. i was very grateful. Without him going above and beyond my family would not have had running water for the night.
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Recommended
Mar 27, 2023
Cashier excellence
Tiani was such a pleasure to meet and help me with my purchase. An asset to your store
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Recommended
Mar 25, 2023
Customer service
Marilyn was great helping us with our in store purchase and finding a not in stock item for us to obtain!
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Recommended
Mar 22, 2023
We are the customer service without the uniform or benefits!
There are days when the only staffing on the front end is 1 employee watching the self service lanes. Unless HD is paying us a salary and benefits, it’s benefiting from our labor without passing on the savings to us.
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Mar 21, 2023
jamb bracket
I got the item at a good price
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Recommended
Mar 17, 2023
Great Customer Service
I recently had the pleasure of shopping at Home Depot 4633 for a new washer and dryer, and I must say that my experience was nothing short of outstanding. I had the pleasure of working with Mrs. Marilyn Shelton, who provided me with excellent customer service and made the entire process a breeze.
From the moment I walked into the store, Mrs. Shelton greeted me with a warm smile and a friendly demeanor. She was incredibly knowledgeable about the products I was interested in, and was able to answer all of my questions in a clear and concise manner. I was impressed with how much she knew about the different brands and models, and she was able to help me find the perfect washer and dryer to meet my needs.
Throughout the purchase process, Mrs. Shelton was incredibly professional and understanding. She took the time to listen to my concerns and was able to offer helpful advice to ensure that I was completely satisfied with my purchase. I really appreciated how patient she was with me, and how she never made me feel rushed or pressured into making a decision.
Overall, my experience at Home Depot was fantastic, and I have Mrs. Marilyn Shelton to thank for that. Her exceptional customer service, product knowledge, and professionalism really made my day, and I would highly recommend her to anyone in need of assistance at the store. Five stars, all the way!
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Dec 16, 2022
AWESOME CUSTOMER SERVICE
Stooped in to purchase a Battery daddy for a Birthday gift and was unable to locate the 34 they showed in stock online . Employees Dayanava and Felix thought they must be on truck they went to back and pulled and then found me in the store to bring to me. I was blow away as most employees would not have made that extra effort! they made my day!!
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Recommended
Dec 1, 2022
Clean and Helpful Employees!
There was no clutter and easily found items needed with the use of online product info. Check out was quick and easy. Once I left the store Mr.Joe an associate help load my truck with items I purchased and was super kind and professional. I’d say he went the extra mile to ensure I drove safely with the items I had.
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Oct 8, 2022
Great customer service
What a delightful experience I had at this store on a Friday afternoon. Staff were there to help me which is a plus lately.
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Recommended
Sep 27, 2022
Great customer service
Worker made sure I was able to get all the tiles I needed for my project
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Recommended
Aug 24, 2022
Great customer help
I purchased an exterior door and storm door and am going to have Home Depot contractors install it. They have been very prompt about measuring and I hope it will be the same in the installation. The salesman Dave, in millwright was excellent in helping me with my purchase.
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Recommended
Jun 20, 2022
Thought's
I visit the store quite often for home projects and the people that work here work hard but you can tell that they are stressed due to not enough employees to get to everyone fast enough. Overall good store.
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Recommended
Jun 12, 2022
Great customer service
Went in for some mdf that needed to be cut so that I can fit into my car...had it cut down and outta the store in about 5 minutes...BTW it was afternoon...
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Apr 27, 2022
Great place!
My helper was off the chain!!! Best experience ever!!
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Recommended
Apr 26, 2022
Don’t order anything that requires measurements
I ordered a replacement window twice. Both times it came in with a mailing flange. When questioned, the associates were clueless.
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Mar 8, 2022
more expensive than the Chester store
I bought the first shelf unit in Chester. I liked the product and bought an identical unit the next day in Colonial Heights. The exact same item costs ten dollars more in Colonial Heights.