#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)962-9062

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3160 Silverback Lane

Painted Post, NY 14870

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 461 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (461)
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Showing 1-30 of 461 reviews
cedar stains
returned several pails of stain that was wrong color.
by
    Excellence at Home Depot
    Purchased a new shower head and the install was easier than expected
    by
      Great quality merchandise for great price
      Deck stain; I am so happy that did now my deck looks new again
      by
        • Recommended
        Great location is to find
        Great prices and lots of inventory
        by
          • Recommended
          Don't bother the customer service staff
          Lady seems inconvenient by my questions. She was also not helpful in getting an item i needed shipped to the store for me to pick up. Most employees are very polite and helpful but not this person...she was too busy trying to look pretty with her ugly attitude.
          by
            Rude employees
            I let this terrible shopping experience go but I get harassed with endless survey. Therefore I give you your precious here one star
            by
              Marsha sales associate at the Home Depot in Painted Post, Corning NY O
              Very Disappointed and will never return to Home Depot in Painted Post Corning NY again. Sales associate Marsha is the most Rude, Combative person and spoke so rude and loud with my myself and husband we will take our business elsewhere
              by
                Helpful employees
                Everyone knew where the items I was looking for were located and were eager to assist me, Including the staff at the self checkout
                by
                  • Recommended
                  No help in finding what you're looking for
                  Told an employee what I was looking for a striker plate for a timely fire door I perched there. Was told it's maybe in isle 10. I found what I thought was right and asked the guy in the door department and he didn't know. Taking it back today and witnessed an old man in electric buggy and overheard an employee telling him that someone is down there and they will help you. I'd rather order online before going there again
                  by
                    Return policy is terrible
                    Returns are difficult or non existent even with a valid receipt
                    by
                      Best store
                      Great store Home Depot
                      by
                        • Recommended
                        After purchase help!
                        The lot asociate was so helpful helping us load our purchases.
                        by
                          • Recommended
                          Get rid of self checkout!
                          It's so impersonable and cold! I may as well shop online. The woman standing by the self checkout didn't even greet or acknowledge as we walked up. Customer service lacks anymore when you take jobs away and .ake.the customer do everything from shop, checkout and bag up their stuff. There is no more interaction with humans. It's sad!
                          by
                            Typically a good experience
                            Replacing all of my windows in the lower level of my home. Utilized the contracting services with 2 different experiences. First contractor was great. He cleaned up after himself and was very polite arriving on time. The second contractor sloppy and late. Arrived without all the materials he needed to finish the job so had to come back a second day. Did not clean up after himself. Friendly but the professionalism lacked due to lateness without a courtesy call. May give them another try just not sure.
                            by
                              Highly satisfied homedepot customer
                              My wife purchased fencing reeds at homedepot.com and the whole process went perfect. The reeds shipped fast and we were messaged throughout the whole process! I highly recommend buying your next product at Homedepot! Thank You, if I could give 10 stars I would!
                              by
                                • Recommended
                                Coaxial cable
                                I have poor vision so I asked a senior clerk if HD had a 25 foot cable like the one I brought into th store. He found one quickly and curteously. I thanked him and left.
                                by
                                  • Recommended
                                  Helpful people
                                  All the people working there, did not run from us. They were kind to us if we needed help and even if we did not need help. We interacted with multiple people during this trip. Great job to all! You’re great attitude and help is greatly appreciated that is why we use Home Depot and not the other stores.
                                  by
                                    • Recommended
                                    Military service discount
                                    Though we truly appreciate the Military discount we receive, we bought yard fence and the cashier said we could use it and it didn’t accept the discount and it was clear the cashier didn’t know how to cash out using it because her explanation was bogus.
                                    by
                                      Home Depot painted post ny
                                      The home Depot has been a very good place for me to get the supplies needed for the maintenance jobs I do. I am able to find what I need more can get it ordered. Very convent store and good people working there.
                                      by
                                        • Recommended
                                        Hateful humans home depot
                                        Merciless abusers and discrimination against the disabled. Very cruel, mean, no redeeming words for managers (two of them)
                                        by
                                          Staff
                                          Always friendly and helpful staff.
                                          by
                                            Always great customer service
                                            The prices were perfect for what we were looking for and the customer service associates are always great!
                                            by
                                              • Recommended
                                              Great employees
                                              Kyle and Brandon were extremelly helpful with multiple quotes and changes on my end. This was a large complicated purchase and these two at the pro desk knocked it out of the park!!
                                              by
                                                • Recommended
                                                Store Well Stocked
                                                on this trip we were looking for several items and found everything we needed, one item for a counter protector, we were looking for non slippery buttons for the bottom....others we found were felt and would get wet or very slippery, This store had non slip buttons for the bottom of our counter saver....
                                                by
                                                  • Recommended
                                                  Going down
                                                  This is the least favorite place I like to shop
                                                  by
                                                    Very helpful employee
                                                    Kathy was very helpful and attentive. She helped us find a great deal on what we were looking for.
                                                    by
                                                      • Recommended
                                                      Great products.
                                                      I just wanted to know think everyone over at the Home Depot, to include Brandon Sealy, Kathy Lisi..and Bill at the tile section.. All were very instrumental as far as assisting me and trying to get the materials that I needed for my kitchen.
                                                      by
                                                        Appliance order and customer service.
                                                        We bought a dryer and dishwasher at the end of October. It is the middle of February and both are finally working. It took Home Deport 4 delivery attempts for the dishwasher and 5 for the dryer, because the last time the dryer was damaged and we had to call the manufacturer. Although installation was "included," neither appliance was installed by Home Depot, we had to get private people to help. Each time they made an excuse of why they couldn't install either appliance. They just happened to give us two sets of dryer components so we decided to return one. While I was waiting for the service lady to find the order number, which she couldn't, she said to a co-worker "at least you don't have to deal with this crap," meaning helping me. I had my two young children with me at the time. Home Depot has been my "go to" store for the past twenty years. I've never had such a bad experience with a company than I have had with Home Deport in the past three and a half months. It's disappointing for sure.
                                                        by
                                                          I'm a skilled laborer--not a writer.
                                                          Used the Corning (and other) HD many times. Good place to go for remodeling needs.
                                                          by
                                                            Wonderful staff
                                                            The customer service in Corning my Home Depot is top notch
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 461 reviews

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                                                              Pro Service Desk

                                                              (607)254-4002

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm