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Filter Reviews By:Rating, Profile, Gender, Age (604)
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Showing 1-30 of 604 reviews
Mar 6, 2023
Great store!
A great variety of items. Good prices. An excellent customer service
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Recommended
Feb 24, 2023
Excellent staff and inventory
Plenty of inventory and friendly staff especially cashier Ethan
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Recommended
Feb 22, 2023
Worker
A old man name victor was super friendly and kind which is rare at this home Depot. I had a previous experience where some fat lady at the cashier ask me if that was all, I said no. Then I told her I had a discount card for an item. She gave me an attitude saying "that's not all then is it". After that time I wanted to only do self checkout. But victor made the experience at home depot a lot better for me and be willing to go back again due to his kindness and excellent customer service
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Recommended
Jan 23, 2023
This store is well stocked and clean
The store manager,Tristan, goes the extra mile for the customers
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Recommended
Dec 23, 2022
The most unhelpful lazy staff I came across
This is the worse Home Depot I been to, isle and stock workers are very lazy and feel entitled. They do not know what customer service means and act like they have the right of way to everything. They will run into you and look dirty at you instead of apologizing. Don't bother ordering few items for pick-up, they won't even bother looking for them and instead will say it's out of stock. Customer service/return staff are the only once I don't have issue with.
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Dec 14, 2022
Great Homedepot
Get my paint from here since it’s great quality.
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Recommended
Nov 29, 2022
Look for this Employee if you want a good Experience
LOOK FOR STACY A. If you really trying to have a good experience. She will help you with anything you need and she’s not like the others. She goes above and beyond and beyond and above and back and over the stars. I only go to this location because of her. She helped me 7 times. Yesterday I came and she helped me with a dewalt table saw. I didn’t know where it was. She’s a cashier and I asked her and she said 2 aisles down make a right and it’s on the right hand side. Bingo. It was right there. Other employees are either super lazy, don’t want to help me and others as well as I see in the store, I’m very sharp with my eyes so I see everything that’s going on. She has the brightest smile and she always ready to help you like she works the floor but she’s a cashier doing other peoples Job. I have asked over 3 people and they never got me what I need. It was either wrong aisle, or ask someone else, or I’m busy , or go ask guy sitting on the table. Like seriously ? Why can’t you guys just be like Stacy A. And just tell me or learn where all your products are located like she knows . Well I want to say thank you for all the 7 different times you helped me and also I want to extra thank you yesterday for helping me with the dewalt saw. God bless you, you are a rare breed and the company is super lucky to have you.
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Recommended
Oct 15, 2022
Amazing customer service
We are advit shoppers at this location and today John went above and beyond with his customer service to ensure we left extremely happy customers
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Recommended
Oct 13, 2022
One of the best home depots in NYC
Store was organized and well stocked. Staffs were friendly and helpful. We never had good experiences shopping at Home depot in NYC, but cropsey store is by far the best one we visited in NYC.
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Recommended
Oct 12, 2022
VERY HAPPY
The employees at this store Has shown my nephew and I so much respect and was so willing to help. Even when I went to check out the cashiers were friendly lively and put a smile on my face. I wouldn’t change a thing about this store. God bless them all.
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Recommended
Sep 14, 2022
Excellent
Good place to shop and employees soo nice and helpful.
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Recommended
Jul 28, 2022
A great shopping experience
Customer service helped us locate the item as in stock and told us what aisle to find it, and the check-out person really moved the line quickly, answered our questions, and was very friendly despite being busy. A great Home Depot location!
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Jul 11, 2022
Why should I even THINK aboiut going back??
Years ago I was unhappy...for something that should have taken a few weeks, took a few months! After being told by several people how much Home Depot has improved, I went back for a similar reson...well, from what I experienced so far...things haven't changed all that much! The measurements appointment for my window blinds WAS A NO SHOW...I need to reschedule. Today, I went to pick out the blinds and finalize the order...well, after 30 minutes of waiting someone was finally helpful and I think this was done only because of my constant complaining. I SURELY DO HOPE THAT THE INSTALLATION WILL BE BETTER...AND I GET ALL HTE PEICES THAT I AM SUPPOSED TO GET!!!
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Jul 9, 2022
Always feel confidence when I go to this location, great deals and quality products
I recently purchase a Whirlpool gas range stove, great deal, delivery and removal was satisfactory
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Recommended
Jun 26, 2022
Don’t get keys made here
Don’t get keys made hereI bought six keys I had six keys made all six keys do not work I threw my $20.45 out
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Jun 5, 2022
Great customer service
I bought toilet last month and it still doing perfectly fine
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Recommended
Jun 1, 2022
Neat, clean, organized
So happy I bought my lawnmower from there
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Recommended
May 29, 2022
Excellent service
Very helpful employees
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Recommended
May 18, 2022
Great stuff!
I bought recommended stuff for my new house!
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Recommended
May 3, 2022
Bad attitudes.
Whenever I step into any Home Depot, they're very suspicious of me.I don't know why.I'm not acting funny.I never did anything inappropriate in any of their stores.This has been going on for me for years.I think on one visit to one particular store, they had people pretending to be customers but were really watching the real customers,like me.They were spies,really.I suspect this because I saw them looking at me funny out of the corners of my eyes.They're probably profiling me in some way.Their products aren't even all that good.I don't like Home Depot's attitude,their products,and everything else about them.
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Apr 29, 2022
Great Customer Service by Diana
I live on Staten Island and we have 2 stores here, but I keep coming back to Cropsey location because Diana is simply the best. She has been so helpful every time I come in with a new project. As a woman, it is much easier for me to work with another woman. Thank you
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Recommended
Apr 14, 2022
Huge Location with Helpful Staff
This location is MASSIVE and has everything in stock. It is located "in the cut" so you would never see it unless you know it is there, but it has everything you need and more. The garden section is separated from the other products and filled with lots of beautiful plants and flowers. The staff in the paint section were very helpful and nearby to assist confused customers (like myself). The cashier, Stacy is very knowledgeable and helpful with line control. The supervisor, Yolanda, is friendly and definitely went above and beyond to help me during my purchase. This trip to Home Depot was a success in my book. Thanks!
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Recommended
Mar 13, 2022
Excellent
Everything it comes into your mind you can find at the home depot!
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Recommended
Feb 14, 2022
great customer service
Bounty was every location need and clean store
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Recommended
Jan 30, 2022
Great store
My first visit , I'm sure I'll be back. The store was clean and the employees were funny and friendly
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Recommended
Jan 8, 2022
cropsey the best
LOVE IT HERE WVERYBODY
IS SO NICE AND LOVING
WILL COME BACK
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Recommended
Dec 7, 2021
Great Associate!
All I have to say is that if you are in the market for stove or an appliance for that matter make sure that you ask for Patrick at the Cropsey Avenue store
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Recommended
Oct 17, 2021
Great Service
Excellent service. in and out no Hansel
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Recommended
Oct 5, 2021
Well stocked & organized but so big; items are hard to find.
Although they are well stocked in what I needed, I couldn't find the item as its not listed on the signs. Took a while to find a random associate to tell me where to go. Weird suggestion to follow. Perhaps a map of some sorts? Still a good store but understaffed. Hire more people!