Crystal Lake #1920

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(260)
4
(27)
3
(5)
2
(3)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9
The Home Depot
Contact Us
Main: (815) 479-1030
Pro Desk: (815) 444-2481
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 8:00pm
Location
4447 Us Highway 14
Crystal Lake, IL 60014
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

4.39 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102
8.06 mi
  • 251 Spring Hill Road
  • Carpentersville, IL 60110
9.68 mi
  • 2461 N Richmond Rd
  • Mchenry, IL 60051

Store Details

Greetings from The Home Depot in Crystal Lake, IL. We look forward to seeing you in our store today. The Crystal Lake Home Depot is your one-stop shop for all of your home and garden needs. We pride ourselves on exceeding your expectations and providing excellent customer service. 
 
We’re more than a hardware store and proud to be members of this wonderful community. When not helping our customers with patio design ideas or finding the perfect shade of paint, we support our community in a number of ways. 

Come and see for yourself what makes the Crystal Lake Home Depot so special. We’re conveniently located at the corner of Route 14 and Route 31, right across the street from the Sage YMCA. 

Your Crystal Lake Store Team

Make His Father’s Day One to Remember

This Father’s Day, help dad rule the toolbox, yard and home with the gifts he needs and deserves. Whether it’s for professional contracting or weekend projects, we carry a wide range of tools including cordless drills, sanders and saws to help round out his workshop. Don’t forget to check out our truck tool boxes and Husky tool storage solutions to save him time when he’s searching for the equipment he needs. For tech-savvy dads, shop our variety of smart home devices such as smart assistants and smart doorbells, featuring 1080p HD video and cloud video recording. We also have a large selection of high-quality grills, smokers and accessories sure to breathe new life into upcoming tailgates and backyard parties.

Upgrade Your Kitchen With the Perfect Refrigerator

Keep your food fresh and organized with our wide variety of top refrigerator brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators. These fridges have large bins and wide shelves so you can effortlessly store bulky milk jugs and other sizable items. Chill your reds and whites at the ideal temperature with a wine refrigerator. Thermoelectric technology ensures these fridges are quiet and energy-efficient. If you own a business, find the right commercial refrigerator for your needs. Stainless steel refrigerators provide extra storage space and maximum durability, while merchandiser refrigerators allow you to display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

Streamline Your Roofing Project With Essential Supplies

Whether you’re repairing your roof or building it from scratch, we offer a wide array of roofing supplies to help you get the job done. Choose from our selection of shingles – ranging from 3-tab to architectural – to keep out water and provide instant curb appeal. Shop our roof flashing options to cover joints and prevent moisture from seeping into your home or business. When it comes to gutter systems, you’ll find plenty of supplies including K-style gutters, U-style gutters, guards and downspouts. A proper ventilation system is also important. Keep your home nice and dry with intake and exhaust parts such as attic fans, roof vents, gable vents and wind turbines.

It's Time for the Backyard BBQ Sale

Make your next backyard bash one for the books during this exclusive Backyard BBQ sale. Whether you favor a gas grill, charcoal grill, or just need a smoker to enhance your flavors, we've got just what you're looking for right here.

Save Even More With Coupons 

Visit our coupons page to get $5 off your next $50 purchase. 

CUSTOMER STORE REVIEWS

4.8

out of 5

304 reviews
5
(260)
4
(27)
3
(5)
2
(3)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9
96% Of Customers
Recommend This Store 202 of 210 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Easy in and out

5.0

out of 5

It was very easy to find what I needed and be on my way without a lot of hassle.

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Items on upper shelves

2.0

out of 5

Wanted to purchase a bathroom sink vanity. Located an associate to get the item off a top shelf. Not his department but would find someone to assist me. Second associated was busy helping another customer and there was no one else around. After 5-10 minutes of waiting I decided to come back later. Came back later, knew what I wanted and who to take to. Associate was again assisting another customer, but I interrupted the conversation asking for assistance. Associate called to another associate nearby to help me and before I could get to her to tell he what I wanted, another customer came up to her and she began assisting him. Found a another associate in a different department and he was able to secure a forklift, lower the vanity and take it up to the front checkout for me. Thanks!!

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satisfied customer

5.0

out of 5

I've bought several appliances at my home store and had them delivered to various locations and I've always been pleased with the service and the promptness of the deliveries.

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crystal lake

4.0

out of 5

store is clean and well organized.the people working at the store are pleasent and know how to help the customer.finding one to help you could be a problem.

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pretty good

4.0

out of 5

The store layouts a little hectic but i was able to find all the things i needed. I was greeted by associates but not asked if i needed any help.

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Associate

5.0

out of 5

Working with the Associates in the Appliance department was a very good experience. They shine over some of the other stores.

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Very Helpful

5.0

out of 5

The store associates have done a great job. We bought a foreclosed home and have needed to go into the store multiple times for manly large items as well as small details. Associates are always available to help. The associates in the paint department, in particular, are very knowledgable about what types of paint are best, they dont always try to sell you the most expensive brands, and every recommendation they have made has helped tremendously. Thank you very much!

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GOOD JOB

4.0

out of 5

MY FAMILY AND I WE VERY PLEASED AT HOW FRIENDLY AND HELPFUL THE STAFF IS AT THIS HOME DEPOT COMPARED TO THE WAUKEGAN AND GURNEE STORES COMBINED. WE WOULD GLADLY COME BACK TO THIS STORE!

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babs

5.0

out of 5

VERY HELPFUL ASSOCIATE, THOUGH I CAN'T GET AROUND SO WELL, TOM TRACKED DOWN WHAT I NEEDED WITHOUT MAKING ME WALK ALL AROUND YOUR STORE.

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People who know their store

5.0

out of 5

Nice to deal with associates who know their store and where product are located. A welcomed change from Menards that has become a grocery store that sells hardware

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Availability of associates

4.0

out of 5

I stoped by to purchased 2 items from the store at 9:00. This is the perfect time to shop here since there was an associate on all the ailes. This is some thing new for me because prior experience has always been an issue locating someone to help you.

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shopping experience

3.0

out of 5

I was able to find what I needed with the signs posted.

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Great Service

5.0

out of 5

Great service, great place to shop! Shop at Home Depot for most or our home improvement and garden needs!

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Buying my laundry dryer

5.0

out of 5

admiral product was really reliable same w/ whirlpool!!!

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great store

5.0

out of 5

great store. great price. easy to locate items. friendly staff.

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Excellent Customer Service

5.0

out of 5

Chris and Aj in Lumber provided me the guidance to build a ramp for my mom who suffers from Alzheimers. Thank You

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Great associate

5.0

out of 5

Mike spent all the time we needed to help us make up out minds on a new grill. He left us alone when we were making our decision, and came back to set up the pickup the following day.

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Friendly employees

5.0

out of 5

Great experience with employees. Very helpful during my last visit.

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great service

5.0

out of 5

Great shopping with super help from Holly the moment you enter the store, she greets you with a smile and is ready to assist you.

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Great Service

4.0

out of 5

I had to have shelves cut for my closet and the associate was a really great help and the shelves look great in my closet.

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Amazing associates!

5.0

out of 5

The Crystal Lake Home Depot has the most knowledgeable staff I have ever experienced at a hardware store. Paul in electric is an electric guru, and customers would be lucky to have the opportunity to be helped by him.

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Great Garden Products

5.0

out of 5

For a great selection of Garden products go to the Home Depot

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Plumbing

4.0

out of 5

It was an easy shopping experiance. Found what i needed and got in and out quickly

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Best Home Deopt Store

5.0

out of 5

The experance at the Crystal Lake store has always been the best! I used to shop at the Fox Lake store keyword used to. They were very rude and had no clue whay customer service is, they need to take notes from the great people in the Crystal Lake store. Very knowledgable,helpfull,and care about the customer.

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gardening

5.0

out of 5

very positive shopping experience in gardening. Helpful department employee

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Great Customer Service

5.0

out of 5

Crystal Lake has an outstanding Cashier Holly - Fast Friendly Everytime !!!

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