#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)371-2490
Tool & Truck Rental(773)371-2480
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Location
200 W 87th St #232
Chicago, IL 60620
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Customer Store Reviews

  • 4.4 out of 600 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (600)
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Showing 1-30 of 600 reviews
The employees are RUDE and LAZY.... IF you have time to waste then I would say this would be a GR...
The employees are RUDE and LAZY.... IF you have time to waste then I would say this would be a GREAT place to start, because you will definitely waste a lot of time (15 mins in line to purchase 1 item)
by
  • Verified Purchase
Mrs.Angela is so helpful and awesome
Mrs.Angela is so helpful and awesome
by
  • Verified Purchase
  • Recommended
The service department are great workers
The service department are great workers
by
  • Verified Purchase
  • Recommended
Found what I needed, friendly staff and my cashier Isis was very helpful.
Found what I needed, friendly staff and my cashier Isis was very helpful.
by
  • Verified Purchase
  • Recommended
The store is good and basic as long as you do not have to deal with Mike one of the MOD on staff....
The store is good and basic as long as you do not have to deal with Mike one of the MOD on staff. Mike even told me off and to get the phone out of his face when I had one of his distributors on the phone with me to give directions for how they should handle some thing. Where associates seem to have way better customer service skills then the management does.
by
  • Verified Purchase
  • Recommended
They help me with a Air con for my home
They help me with a Air con for my home
by
  • Verified Purchase
  • Recommended
The store clerk went out of his way to get the faucet I needed. It wasn't restocked on the shelf ...
The store clerk went out of his way to get the faucet I needed. It wasn't restocked on the shelf yet; He had the forklift guy take the whole crate down from the high stocking shelf and restocked the shelf. I got my faucet and was pleased.
by
  • Verified Purchase
  • Recommended
The store is convenient it's just that when you enter and you walk no one speak to you and said h...
The store is convenient it's just that when you enter and you walk no one speak to you and said how is everything okay may I help you with something do you find that you need any help I think they can be more courteous and ask people is everything okay they don't have no one doing that at that particular store at all
by
  • Verified Purchase
  • Recommended
There is no consistency at this store and also no one to help!1
There is no consistency at this store and also no one to help!1
by
  • Verified Purchase
It is a real hit or mess on how helpful and knowledgeable the employees are
It is a real hit or mess on how helpful and knowledgeable the employees are
by
  • Verified Purchase
Great Store and Great location!!!!!
Great Store and Great location!!!!!
by
  • Verified Purchase
  • Recommended
Clean store, always well stocked. Employees very helpful, Parking Lot congested!!
Clean store, always well stocked. Employees very helpful, Parking Lot congested!!
by
  • Verified Purchase
  • Recommended
Great experience yesterday at the store, Bethany was my salesperson and did a phenomenal job yes...
Great experience yesterday at the store, Bethany was my salesperson and did a phenomenal job yesterday with helping me. She has GREAT customer service Skills
by
  • Verified Purchase
  • Recommended
Floor staff is very helpful, always ask if they may help in finding something.
Floor staff is very helpful, always ask if they may help in finding something.
by
  • Verified Purchase
THE EMPLOYEES WERE VERY HELPFUL THEY HELP ASSISTING ME WITH WHAT I WAS LOOKING FOR
THE EMPLOYEES WERE VERY HELPFUL THEY HELP ASSISTING ME WITH WHAT I WAS LOOKING FOR
by
  • Verified Purchase
  • Recommended
The Home Depot store was clean. I didn't know where to look for the items I need and the staff wa...
The Home Depot store was clean. I didn't know where to look for the items I need and the staff was more than willing to show me where to find what I needed. Thank you Home Depot!!!
by
  • Verified Purchase
  • Recommended
Your cashier's...at least the one we had the "plessure" of ringing up our items, needs a customer...
Your cashier's...at least the one we had the "plessure" of ringing up our items, needs a customer service policy review. We were at this store today and Shaniya (or however it's spelled) acted as if either our presence annoyed her or, she didn't want to be there. Her customer service was COMPLETELY sub par. She was on her phone, surfing the net, after ringing us up and remained totally disengaged until we paid. We asked for a price check on some flash lights and the look on her face was as if our request irritated her to no end. Look, we're not asking your cashiers to smile and grin at all times, but they shouldn't be on the their phones at the register. Is customer service being taught at this store?! Either way, we won't be back!!!
by
  • Verified Purchase
The employees had a good customer service store manager was very helpful with making the decision...
The employees had a good customer service store manager was very helpful with making the decision on the best materials that I need it
by
  • Verified Purchase
  • Recommended
Mike, Charlie, LC, Carlos are some of nicest guys I know! My God!! Where did you get these guys f...
Mike, Charlie, LC, Carlos are some of nicest guys I know! My God!! Where did you get these guys from?! They are dedicated, knowledgeable, eager workers, humble people, and loving human beings. Thank you for caring about ‘who’ you hire.
by
  • Verified Purchase
  • Recommended
If you find yourself in the line that is serviced by a "head" cashier named Kimberly, I suggest ...
If you find yourself in the line that is serviced by a "head" cashier named Kimberly, I suggest that you choose another line because she is extremely rude, unprofessional, and does not possess ANY customer service skills whatsoever!!!!
by
  • Verified Purchase
  • Recommended
Very busy location...if there's a great sale, hurry in...
Very busy location...if there's a great sale, hurry in...
by
  • Verified Purchase
  • Recommended
I buy a lot of houseplants here, so I would like to see a person who knows about houseplants work...
I buy a lot of houseplants here, so I would like to see a person who knows about houseplants working in the greenhouse. And check your grower...your recent batches have had japanese beetles and scale bugs on them.
by
  • Verified Purchase
  • Recommended
This store is easy to shop and people are very helpful
This store is easy to shop and people are very helpful
by
  • Verified Purchase
  • Recommended
The store is okay for the area just wish you didn't have to look for someone to help you when you...
The store is okay for the area just wish you didn't have to look for someone to help you when you just want to come in get what you want and leave.
by
  • Verified Purchase
The customer service is Awesome keep up the great work
The customer service is Awesome keep up the great work
by
  • Verified Purchase
  • Recommended
So,So I have a C.C. for home depot but I find myself going to other stores for the service
So,So I have a C.C. for home depot but I find myself going to other stores for the service
by
  • Verified Purchase
This store is a good place to find whatever supplies that you may need
This store is a good place to find whatever supplies that you may need
by
  • Verified Purchase
  • Recommended
Overall -Over the years, I have almost always been able to find what I am looking for at Home De...
Overall -Over the years, I have almost always been able to find what I am looking for at Home Depot. Have never had to return anything - and Home Depot has the most hassle-free return policies. I have branched out to other home good stores - but always return to home depot. For me they are centrally located and have variate pricing structure and not a "one price fits all" as I have found in their competitors
by
  • Verified Purchase
a very friendly environment and handle customers with professional care and instructions love it!...
a very friendly environment and handle customers with professional care and instructions love it!!!!!! always a helping hand when needed....
by
  • Verified Purchase
  • Recommended
The associates at this store are friendly and ready to assist you.
The associates at this store are friendly and ready to assist you.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 600 reviews

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