#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)493-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5025 Jericho Turnpike
Commack, NY 11725
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Customer Store Reviews

  • 4.7 out of 490 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
Fantastic Customer Service - Knowledgeable Employees
This store provides excellent customer service. I was shopping in their appliance department today and the two gentleman who helped me went above and beyond.
by
    • Recommended
    Great people
    Brought a fridge and couldn’t of been any easier
    by
      • Recommended
      Warranty for faucet
      I bought this 2 years ago happy I did
      by
        • Recommended
        Amazing shopping experience
        Employees are knowledgeable, polite and helpful at this location. If you’re looking for a smooth and worry free shopping experience:visit this home deport.
        by
          • Recommended
          Excellent customer service
          Very happy with my product
          by
            Great experience at this Home Depot! -#1202
            I bought this yesterday - a timer and wall plate for our foyer. The price was fair and the device now installed work well!
            by
              • Recommended
              Extremely friendly and helpful staff
              Frank in hardware was amazing, he took the time to explain the variety of sanders, their uses and which would fit some upcoming projects I have planned. For someone who is a newbie to this his patience, knowledge and time was appreciated.
              by
                • Recommended
                THE GREATEST STORE EVER!
                Everyone there is nice and friendly. Whoever you ask about a project and what you need to complete it, is very knowledgeable and helpful. And, when you ask someone for the location of a specific item, they walk you to where it is.
                by
                  • Recommended
                  Exceptional Service
                  During this trip I was for certain screws. Not going to be a large purchase but the assistance was incredible. Listened to what I was doing and assisted me in getting the exact material needed. Saved a lot of time and probably money.
                  by
                    • Recommended
                    Christina provides outstanding service!
                    Christina helped me with my returns. I accidentally gave her the wrong barcode and she patiently corrected my mistake. Very professional and personable!
                    by
                      • Recommended
                      THE home depot in our area
                      The most properly stocked shelves and pleasant people around
                      by
                        • Recommended
                        Always upbeat and helpful employees
                        I can’t say I’ve ever had a bad experience in this Home Depot. The East Northport store is the closest to our home in Dix Hills so my husband and I frequent Home Depot every weekend and some times during the week and each time we’re in the store we are greeted by the employees with a smile and when we ask for help the employees are so eager to show us where to find what we’re looking for.
                        by
                          • Recommended
                          “My”Homedepot
                          I’ve been a loyal client since the store opened, I defer to my local hardware store for some purchases out of “small retail”, local loyalty. Obviously for larger home improvement purchases I have chosen my local Homedepot. I always buy my building materials at this store
                          by
                            • Recommended
                            Fantastic Customer Service
                            At Customer Service, Christy was extremely knowledgeable, helpful and her personality was fantastic. She made the shopping experience 1000% better.
                            by
                              • Recommended
                              Cashier
                              Anne was very friendly and courteous!
                              by
                                • Recommended
                                Staff
                                Staff was extremely helpful in the tool aisle. And Anne at the registers, is a kick-butt employee! Thank you!
                                by
                                  • Recommended
                                  Awesome Designer!
                                  Kitchen Cabinetry Design Dept gal, Elizabeth Harmon, was exceptional in creating our new kitchen from our thoughts, into a wonderful design! Miss Harmon was so charming to work with, talented in design formation, and gathered design choices that were spot on to our want list! She gave her time like talking to a good friend, and that made a difference in our choice selections, arrangement of appliances, color variety and great personal attention to detail of our budget. BRAVO, Liz! :)
                                  by
                                    • Recommended
                                    Organized store clean
                                    I purchase a lot of plants and Home Depot has the best and healthiest and always watered
                                    by
                                      • Recommended
                                      Always courteous people there.
                                      The employees are always friendly & eager to assist with any questions.
                                      by
                                        • Recommended
                                        Great customer service!
                                        I called ahead to see if our local Home Depot had a holiday plant I wanted to purchase for a gift for Thanksgiving.The employee that answered, at first could not find the product. We hung up, 10 minutes later he called me back to say he had searched the store and had found what I was looking for! His name is Tony, Tony from the Garden dept. I never even gave him my phone number, so he had to look back on my incoming call to find me. He went above and beyond what I expected!
                                        by
                                          • Recommended
                                          Receipt not acceptable for PSELGINY rebates
                                          I purchased two Google Nest Learning Thermostats and the receipts do Not have the product model numbers as required to apply for a $200.00 rebate from PSEGLINY.
                                          by
                                            • Recommended
                                            Best customer service
                                            Amazing staff in flooring department. Knowledgeable and friendly. Truly want to help the customer!!
                                            by
                                              • Recommended
                                              Rude employees
                                              Worker talks behind customers backs after they walk by.
                                              by
                                                The cashier went out of her way to try to find the product I was looking for that was not current...
                                                The cashier went out of her way to try to find the product I was looking for that was not currently in stock. She was extremely helpful and friendly.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I am never disappointed when I shop here. Friendly and courteous staff. Well stocked.
                                                I am never disappointed when I shop here. Friendly and courteous staff. Well stocked.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The paint dept is always friendly and very helpful
                                                The paint dept is always friendly and very helpful
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Amanda E was an absolutely amazing customer service rep! I highly recommend this store specifical...
                                                Amanda E was an absolutely amazing customer service rep! I highly recommend this store specifically because of her. Helped us with a huge order and a couple of other things, and was wonderful.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is clean, the garden department is well stocked and easy to navigate. The associates ar...
                                                The store is clean, the garden department is well stocked and easy to navigate. The associates are super friendly and helpful.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Huge selection, always have what I need!
                                                Huge selection, always have what I need!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The Homedepot Store on Jericho Turnpike Commack NY takes pride is service excellence ~ all associ...
                                                The Homedepot Store on Jericho Turnpike Commack NY takes pride is service excellence ~ all associates are welcoming and knowledgeable!! Whenever I ask employees how long they have worked there it's pretty much a long tenure shows dedication and loyalty.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 490 reviews

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