#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)493-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5025 Jericho Turnpike

Commack, NY 11725

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Customer Store Reviews

  • 4.6 out of 558 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
Jill was very helpful at the checkout 4 stars
Jill was very helpful at the checkout 4 stars
by
  • Verified Purchase
  • Recommended
I frequently visit this Home Depot due to my job and need to checkout at the “pro desk”. As soon ...
I frequently visit this Home Depot due to my job and need to checkout at the “pro desk”. As soon as I walk past the desk on my way in, I glance over to see if Tiffany is working because if she is, I know my visit to the store is going to be a pleasure. Tiffany is always extremely helpful and personable.
by
  • Verified Purchase
  • Recommended
Convenient and well stocked
Convenient and well stocked
by
  • Verified Purchase
  • Recommended
Is great location.. worker are very friendly
Is great location.. worker are very friendly
by
  • Verified Purchase
  • Recommended
In my opinion, this store is the best store out of all of them. Well organized, well stocked, ver...
In my opinion, this store is the best store out of all of them. Well organized, well stocked, very helpful employees.
by
  • Verified Purchase
  • Recommended
Who ever does the scheduling did not schedule enough people to work. The associates that were the...
Who ever does the scheduling did not schedule enough people to work. The associates that were there did their best to help customers.
by
  • Verified Purchase
  • Recommended
The people that work at the commack store are always friendly ,willing and able to help with any ...
The people that work at the commack store are always friendly ,willing and able to help with any of my questions. I shop there so often I know a lot of theme by their names.
by
  • Verified Purchase
  • Recommended
It’s hard to find people but I understand it’s a huge store I like the people here and the mercha...
It’s hard to find people but I understand it’s a huge store I like the people here and the merchandise is always stocked and good better then other local stores and they always have great deals
by
  • Verified Purchase
  • Recommended
Staff is friendly and knowledgeable. The huge store is somewhat daunting to get through; a strate...
Staff is friendly and knowledgeable. The huge store is somewhat daunting to get through; a strategically placed set of maps, as they have in malls, would be a big help. Checkout is usually fairly easy, even with the holidays; self-checkout is available with a helpful cashier ready to assist, if necessary. Don't forget to bring your own shopping bags!
by
  • Verified Purchase
  • Recommended
Great store to to chose when looking for familiar or non familiar items the service is impeccable...
Great store to to chose when looking for familiar or non familiar items the service is impeccable good knowledge and lots o variety
by
  • Verified Purchase
  • Recommended
Plenty of friendly people available to help. Thank you!
Plenty of friendly people available to help. Thank you!
by
  • Verified Purchase
  • Recommended
The employees are all very helpful, knowledgeable and friendly
The employees are all very helpful, knowledgeable and friendly
by
  • Verified Purchase
  • Recommended
Super knowledgeable employees - Christine (milkwork) and Eli (flooring & window treatments) went ...
Super knowledgeable employees - Christine (milkwork) and Eli (flooring & window treatments) went above and beyond to help us with all our remodeling needs!!! The BEST!!!!
by
  • Verified Purchase
  • Recommended
I have been coming to the Commack store for over 20 years and have found the Store to be well sto...
I have been coming to the Commack store for over 20 years and have found the Store to be well stocked with Friendly Associates and cashier. The merchandise is somewhat easy to find but occasionally ,I will ask for assistance to save time on finding the product. My most recent visit was for Select Grade Pine which is excellent for my current project. I have to go back for more Tomorrow for more plywood..
by
  • Verified Purchase
  • Recommended
Thank you Jennifer from the millwork dept.
Thank you Jennifer from the millwork dept.
by
  • Verified Purchase
  • Recommended
This store has always had everything I needed and the employee's are very friendly, helpful and w...
This store has always had everything I needed and the employee's are very friendly, helpful and willing to go the extra mile to make sure that you find what you need and know how to use it!
by
  • Verified Purchase
  • Recommended
Clean store. Polite experienced employees
Clean store. Polite experienced employees
by
  • Verified Purchase
  • Recommended
I would highly recommend the store because of the cashier Luis. However, the gentleman in the pai...
I would highly recommend the store because of the cashier Luis. However, the gentleman in the paint department needs a little work on his people skills.
by
  • Verified Purchase
  • Recommended
Clean, well stocked, great friendly team member's.
Clean, well stocked, great friendly team member's.
by
  • Verified Purchase
  • Recommended
Have been living in East Northport my entire life and Home Depot is the place to go for ALL of yo...
Have been living in East Northport my entire life and Home Depot is the place to go for ALL of your home improvement needs. The staff is very knowledgeable and willing to help. There seem to be a variety of store associates some of which have probably retired from various construction/home improvement-type fields who possess a great knowledge and have excellent ideas to share.
by
  • Verified Purchase
  • Recommended
Excellent customer service, professional and knowledgeable salespeople.
Excellent customer service, professional and knowledgeable salespeople.
by
  • Verified Purchase
  • Recommended
Excellent Shopping experience friendly staff got exactly what I wanted at an excellent price!!!
Excellent Shopping experience friendly staff got exactly what I wanted at an excellent price!!!
by
  • Verified Purchase
  • Recommended
WHENEVER YOU NEED ASSISTANCE, THE ASSOCIATES ARE READY TO SERVE.
WHENEVER YOU NEED ASSISTANCE, THE ASSOCIATES ARE READY TO SERVE.
by
  • Verified Purchase
  • Recommended
Very nice people in this store , and for sure you will get what you need
Very nice people in this store , and for sure you will get what you need
by
  • Verified Purchase
  • Recommended
Young lady in the flooring department was knowledgeable about products and installation. Offered ...
Young lady in the flooring department was knowledgeable about products and installation. Offered fantastic suggestions to replace out of stock products. Impressed my contractor with her knowledge of products and construction. Young lady at contractor desk was organized, helpful, knowledgeable and extremely efficient throughout the entire process. Made it painless and my contractor was very impressed! Two superstars!Happy
by
  • Verified Purchase
  • Recommended
This store is Mint... I've been to many Home Depots and have yet to Find one better. Ian, in TOO...
This store is Mint... I've been to many Home Depots and have yet to Find one better. Ian, in TOOLS is the most knowledgeable person in the store. The Pro Desk is a pleasure to work with. Generally the employees are very helpful. The store is always clean. Thank Store 1202
by
  • Verified Purchase
  • Recommended
Awesome employees and great store it keeps getting better with age
Awesome employees and great store it keeps getting better with age
by
  • Verified Purchase
  • Recommended
Home Depot in Commack, New York is one store where I find that whatever I am looking for and can'...
Home Depot in Commack, New York is one store where I find that whatever I am looking for and can't find, there is always a representative nearby who will always lend a hand and direct me to the exact location. They are always courteous and knowledgeable and have endless energy to help their customers. I enjoy the feeling of being encouraged to stop and ask them to help me, because that is exactly how they treat me. Great Store, Great Workers, excellent atmosphere for shopping. Note: "Don't change anything".
by
  • Verified Purchase
  • Recommended
I like this store and live very close it is very convenient. The only complaint I have is about ...
I like this store and live very close it is very convenient. The only complaint I have is about the garden dept.. Sometimes some plants are not well cared for (not watered & wilting).Charlie
by
  • Verified Purchase
  • Recommended
I like this store and the employees have always been friendly but HD still hasn't grasped that a ...
I like this store and the employees have always been friendly but HD still hasn't grasped that a person coming into the store is more than likely a homeowner who may or may not visit the store enough to know where to find everything. These places are in essence, warehouses. Big. It would be nice if these companies would train their employees be on the lookout for wandering customers and were proactive in approaching and helping we wanderers locate what we need instead of finding us huddled, bewildered and lost in some corner of the store at the end of the day! Even having someone standing at the door to offer assistance and point us in the right direction is a great option. My time is too valuable to be meandering around a warehouse trying to find what I'm looking for. I'm going to gravitate to the store with personable, proactive people every time.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 558 reviews

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