East San Jose #6672

4.2

out of 5

83% of customers recommend this store
Rating Breakdown
5
(104)
4
(20)
3
(8)
2
(6)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.1
4.4
4.3
The Home Depot
Contact Us
Main: (408) 926-1468
Pro Desk: (408) 254-6062
Tool & Truck Rental: (408) 254-6068
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 9:00pm
Location
2855 Story Road
San Jose, CA 95127
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

4.29 mi
  • 2181 Monterey Hwy
  • San Jose, CA 95125
5.74 mi
  • 635 W Capitol Expressway
  • San Jose, CA 95136
5.97 mi
  • 1177 Great Mall Drive
  • Milpitas, CA 95035

Store Details

Welcome to the East San Jose Home Depot in San Jose, CA, where we're excited to show you the great selection of new and innovative products we offer. Our knowledgeable associates strive to provide the best in customer service and assist with your home improvement projects. 

Here at your Santa Clara County hardware store, we’re experts in everything from track lighting to exterior paint. No matter what home improvement materials you’re looking for, we’ve got you covered.

Serving our community is just as important as serving our customers, so we’re proud to work with local schools and veterans through our Team Depot events. We also support Relay for Life, Habitat for Humanity, the San Jose Fire Department and the Alum Rock Union School District.

The East San Jose Home Depot is conveniently located and easy to get to from I-680, Sinclair Freeway, and CA-130. We’re not far from Alum Rock Park, Emma Prusch Farm Park or Lake Cunningham Park.

Your East San Jose Store Team

Make His Father’s Day One to Remember

This Father’s Day, help dad rule the toolbox, yard and home with the gifts he needs and deserves. Whether it’s for professional contracting or weekend projects, we carry a wide range of tools including cordless drills, sanders and saws to help round out his workshop. Don’t forget to check out our truck tool boxes and Husky tool storage solutions to save him time when he’s searching for the equipment he needs. For tech-savvy dads, shop our variety of smart home devices such as smart assistants and smart doorbells, featuring 1080p HD video and cloud video recording. We also have a large selection of high-quality grills, smokers and accessories sure to breathe new life into upcoming tailgates and backyard parties.

Upgrade Your Kitchen With the Perfect Refrigerator

Keep your food fresh and organized with our wide variety of top refrigerator brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators. These fridges have large bins and wide shelves so you can effortlessly store bulky milk jugs and other sizable items. Chill your reds and whites at the ideal temperature with a wine refrigerator. Thermoelectric technology ensures these fridges are quiet and energy-efficient. If you own a business, find the right commercial refrigerator for your needs. Stainless steel refrigerators provide extra storage space and maximum durability, while merchandiser refrigerators allow you to display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

Streamline Your Roofing Project With Essential Supplies

Whether you’re repairing your roof or building it from scratch, we offer a wide array of roofing supplies to help you get the job done. Choose from our selection of shingles – ranging from 3-tab to architectural – to keep out water and provide instant curb appeal. Shop our roof flashing options to cover joints and prevent moisture from seeping into your home or business. When it comes to gutter systems, you’ll find plenty of supplies including K-style gutters, U-style gutters, guards and downspouts. A proper ventilation system is also important. Keep your home nice and dry with intake and exhaust parts such as attic fans, roof vents, gable vents and wind turbines.

It's Time for the Backyard BBQ Sale

Make your next backyard bash one for the books during this exclusive Backyard BBQ sale. Whether you favor a gas grill, charcoal grill, or just need a smoker to enhance your flavors, we've got just what you're looking for right here.

Save Even More With Coupons 

Visit our coupons page to get $5 off your next $50 purchase. 

CUSTOMER STORE REVIEWS

4.2

out of 5

159 reviews
5
(104)
4
(20)
3
(8)
2
(6)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.1
4.4
4.3
83% Of Customers
Recommend This Store 125 of 151 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Always a great! Experience at this store Helpful and friendly staff Thank you!

5.0

out of 5

Always a great! Experience at this store Helpful and friendly staff Thank you!

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lots of products easy to find.

5.0

out of 5

lots of products easy to find.

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Cluttered, and 'why' do they insist on restocking the shelves during the day when customers are t...

2.0

out of 5

Cluttered, and 'why' do they insist on restocking the shelves during the day when customers are trying to shop. Shouldn't this be done at night? Sorta' hard to buy something when the entire aisle is closed.

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Helpful staff!

5.0

out of 5

Helpful staff!

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Store has cluttered aisles, and why are the employees putting stock away and closing aisles durin...

2.0

out of 5

Store has cluttered aisles, and why are the employees putting stock away and closing aisles during peak hours?

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I already said it before. I very much like the location but don't like the store. Actually it loo...

2.0

out of 5

I already said it before. I very much like the location but don't like the store. Actually it looks much more like a depot than a store ( items mixed up in the shelves, new arrivals stored in the alleys, damaged items everywhere,...) .

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Yes, we need more supervisors like Angel Singh at this from Store #6672. In general, this store h...

5.0

out of 5

Yes, we need more supervisors like Angel Singh at this from Store #6672. In general, this store has very poor customer service, however, due to the exceptional service provided to me by Angel Singh today, I would like to believe the store is on track to change that perception. Angel was not only functioning as a supervisor, but also she was able to get help where she needed and made sure the customer needs are met first. Great attitude and work ethic. Thank you!

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Associate was so helpful when I ask for assistance....

5.0

out of 5

Associate was so helpful when I ask for assistance....

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No one available to help you. Not sure if is bad training, but would suggest to better train espe...

1.0

out of 5

No one available to help you. Not sure if is bad training, but would suggest to better train especially on wood cutting machine operator. Manager does not resolve problems to satisfaction of customer. Will not be purchasing anything from the Story Road location and will also spreading the word to our friends not to go there as well as manager covers up employees misshaps. Unfortunately manager used bad judgement.

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Resonably clean store, friendly and efficient employees.

4.0

out of 5

Resonably clean store, friendly and efficient employees.

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This is the worst store ever to get in touch with someone if you have a problem or a question wit...

1.0

out of 5

This is the worst store ever to get in touch with someone if you have a problem or a question with a purchase. I have called them numerous times over the past week to discuss a delivery problem and issue with a reimbursement. I have been on hold for about 20 minutes each time and if someone does answer the phone, they put you on hold again to talk to a manager. I have been hung up on by this process at least five times and only one time have I spoken to a manager who assured me she would take care of my issue and she did not. It is very frustrating.

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Poor poor customer service - if you can visit another store. I went in to purchase some lightbulb...

1.0

out of 5

Poor poor customer service - if you can visit another store. I went in to purchase some lightbulbs, the box holding the bulbs was out of reach. Asked 3 associates near by for assistance, all said "not my aisle" and they would page, waited, asked another associate, same thing not my area, asked another, not my area. Went to the desk and asked for the manager, she did not even look up from her computer screen, said she would page someone. Another 10 minutes finally someone came, reluctantly said they would need to find a ladder and stood there as if waiting for me to say never mind. I said ok I will wait, she sighed and got the ladder and my light bulbs. the check out was all self service, half not working, line was very long while 4 associates stood there in case anyone needed help.

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Filthy Parking lot, poorly stocked shelves & bins, mixed stock, nearly impossible to find a helpf...

3.0

out of 5

Filthy Parking lot, poorly stocked shelves & bins, mixed stock, nearly impossible to find a helpful employee.

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This is one of the largest Home Depot's in our area and Helene in carpeting was over the top help...

5.0

out of 5

This is one of the largest Home Depot's in our area and Helene in carpeting was over the top helpful in searching for the items shown in inventory but not on the sales floor shelves. She found ALL the items we were looking for at 4 other HD stores. I would consider shopping at this location again, even though it isn't the closet HD to our home. Helene ROCKS!

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Luis from the Plumbing Department was extremely helpful, knowledgeable, and service oriented. Hel...

5.0

out of 5

Luis from the Plumbing Department was extremely helpful, knowledgeable, and service oriented. Helped make my experience a positive one and will return!

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I have stated how well we were treated by employees and staff at Home Depot in previous questions...

5.0

out of 5

I have stated how well we were treated by employees and staff at Home Depot in previous questions of this survey. This store of the 3 I have shopped at in San Jose has been the most courteous, friendly and professionally helpful.

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They’re the best! Don’t go anywhere else!

5.0

out of 5

They’re the best! Don’t go anywhere else!

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Very organized compare to other Home Depot stores nearby.

5.0

out of 5

Very organized compare to other Home Depot stores nearby.

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They associates have the best consistent customer service. They know what they are doing and they...

5.0

out of 5

They associates have the best consistent customer service. They know what they are doing and they know their department well. They are very helpful.

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It is great shopping experience when you visit this store

5.0

out of 5

It is great shopping experience when you visit this store

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the store was very clean, easy to navigate and the employees were there to help overall a great s...

5.0

out of 5

the store was very clean, easy to navigate and the employees were there to help overall a great shopping experience

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ASSOCIATES AT THE PRO-DESK MANNING AND MARCO. EXCELLENT CUSTOMER SERVICE. GO ABOVE AND BEYOND TO ...

5.0

out of 5

ASSOCIATES AT THE PRO-DESK MANNING AND MARCO. EXCELLENT CUSTOMER SERVICE. GO ABOVE AND BEYOND TO HELP ME WITH ALL MY ORDERS.

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This store clean and neat and easy to find the merchandise and the service is great

4.0

out of 5

This store clean and neat and easy to find the merchandise and the service is great

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I had a very nice experience. The associates were very helpful. I really recommend this store.

5.0

out of 5

I had a very nice experience. The associates were very helpful. I really recommend this store.

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Employees were friendly store was clean and easy to find things.

5.0

out of 5

Employees were friendly store was clean and easy to find things.

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VERY HELPFUL STAFF AT THE PRO-DESK( MANNING) AND DELIVERY CREW (MARCOS) BOTH GO ABOVE AND BEYOND ...

5.0

out of 5

VERY HELPFUL STAFF AT THE PRO-DESK( MANNING) AND DELIVERY CREW (MARCOS) BOTH GO ABOVE AND BEYOND TO HELP FIND AND DELIVER WHAT WE NEED.

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it is really good store with friendly staff

5.0

out of 5

it is really good store with friendly staff

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Awesome experience today. My wife and I went to the store, knew what we wanted but clueless where...

5.0

out of 5

Awesome experience today. My wife and I went to the store, knew what we wanted but clueless where to start looking. A sweet gentleman named Edgar came over, he introduced himself and took us around to our product. The entire time he was friendly, in a genuine way. He was with us for a while and then took us right to the register. The lady there, Valeria, was equally friendly and even answered some questions about the return policies. We were able to get what we needed and felt very impressed to share how nice they were.

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GREAT PLACE TO SHOP. Helpful and friendly staff. #1 store in San Jose. :)

5.0

out of 5

GREAT PLACE TO SHOP. Helpful and friendly staff. #1 store in San Jose. :)

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All employees take lunch at 9.00pm and store close at 10.00pm. No one helps. Customer service des...

1.0

out of 5

All employees take lunch at 9.00pm and store close at 10.00pm. No one helps. Customer service desk employees just talking and you are standing like a dum person

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