Bad customer service
The Home Depot
Contact Us
Main:
(678)284-9152
Pro Desk:
(678)284-6609
Tool & Truck Rental:
(678)284-6615
Store Hours
- Mon-Sat: 6:00am - 10:00pm
- Sun: 8:00am - 8:00pm
See What's Happening in Your Store
Special Buy of the Day
- Buy Online Pick Up in Store
- Buy Online Deliver from Store
- Order Pick Up Lockers
- Home Depot Truck Rental
- Propane Exchange
- Tool Rental
- Large Equipment Rental
- Key Cutting
Nearby Stores
Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.
Store Details
Welcome to the Ellenwood Home Depot, where we have everything you need to finish your home improvement project.
Whether you're looking for Husky storage or lighting, your favorite hardware store has you covered. Our skilled associates can help you find the products you need for your project. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.
At Home Depot, community involvement is important to us. We support Fairview Elementary School, Austin Road Elementary School and Austin Road Middle School. We are also committed to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.
You can find us east of the intersection of Fairview Road and Panola Road, across from McDonald's, near the Ingles and the Goodwill. Stop by soon.
Your Ellenwood Home Depot Store Team
What products and accessories are available to bath remodelers shopping at the Ellenwood store?
Create an inspiring bathroom by choosing from our wide range of cabinets, toilets, faucets, light fixtures, and other bath accessories in various finished such as black and bronze to match your style. We offer a variety of stylish vanities, or you can design your own for ultimate customization. While you’re at it, be sure to shop our fixed-mount or hand-held showerheads to elevate your showering experience. If you do not want to undertake a full renovation project and are looking for small repairs, we carry toilet parts, repair kits and plumbing parts, to complete the overhaul of your toilet on your own.
What types of rugs does the Home Depot Ellenwood store offer?
Bring warmth and comfort into any room of your home with the addition of an area rug. We offer a wide selection of rugs and mats in multiple shapes, styles, colors and patterns sure to complement your décor. Tie your living room together with a subtle, all-natural sisal rug, or make a bold statement with the retro look of a shag rug. For hallways and entryways, consider runner rugs to create a tasteful and inviting accent. Kids rugs are the perfect solution to add a dash of color and personality to playrooms. If you have stairs, give your feet some traction and comfort with stair tread covers. Don’t forget to check out outdoor rugs to add a fun accent to your patio and deck.
What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
Does The Home Depot Ellenwood offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.
90%
Of Customers
Recommend This Store
378 of 419 reviews
Star Rating
Home Improvement Profile
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Br
Bad customer service
July 16, 2021
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APtheRealtor
Trinity and Jose were very helpful. The customer service on this trip was awesome. I wish every e...
July 08, 2021
Trinity and Jose were very helpful. The customer service on this trip was awesome. I wish every experience was this perfect
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geo
It's a smaller store but sometimes smaller is better. Returns are always easy. The app is almost...
June 21, 2021
It's a smaller store but sometimes smaller is better. Returns are always easy. The app is almost always correct with locations of what I am looking for. A combination of self check out and cashiers makes checking out easy. Always somebody there with a smile to say thanks for shopping there whether doing self checkout or with a cashier.
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elaine
the store is always clean
June 14, 2021
the store is always clean
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Kaci
Glad to have this store so close to home after 22 years in the neighborhood! Very convenient. Lea...
June 06, 2021
Glad to have this store so close to home after 22 years in the neighborhood! Very convenient. Leah at front & William will assist you on the floor for all your needs!!
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Roland
Perfect store for home use and repairs.
June 06, 2021
Perfect store for home use and repairs.
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John
The impression I received from this visit is, This is no longer The Home Depot Store. This is the...
June 01, 2021
The impression I received from this visit is, This is no longer The Home Depot Store. This is the Sheleka Sapp Depot store. Never have I been treated so badly by a MANAGER. I was following directions from my earlier visit. I was made to feel I was a liar. I told the manager what I was told earlier about coming back into the store for a refund for these items. I told her a Spanish lady told me to come back, she asked, what's her name. I don't know no Spanish lady. Why would she tell you to come back in two days that don't make sense. She went on to say the Store Manager will be in on Saturday you can come back then. I said this will be a third trip, she replied I don't know what else to tell you, except we don't give refunds without a receipt. Before leaving I decided to try for a refund I gave the young lady my drivers license and asked if she could at least try for me because of what I was told two days ago. I told her if it does not get approved no problem. She entered the information and the transaction was approved. She stated I can only give you a store credit. I said no problem. I also what is that manager's name. The manager said no problem I will give him my card, in a sarcastic manner. What professionalism, what caring, what customer support. This explains a lot to me. I see why the sales associates act the way they do. Look at the leadership they have to follow.
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Kj
I experienced great customer service by Shondra!
May 17, 2021
I experienced great customer service by Shondra!
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