#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)488-0358
Tool & Truck Rental(516)488-0322
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 Hempstead Turnpike
Elmont, NY 11003
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Customer Store Reviews

  • 4.3 out of 580 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (580)
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Showing 1-30 of 580 reviews
Marise was very helpful in getting the orange bags for me to carry my merchandise out of the stor...
Marise was very helpful in getting the orange bags for me to carry my merchandise out of the store. Great customer service.
by
  • Verified Purchase
  • Recommended
Davia is the best person I had ever worked with in Home Depot. She is the best of best
Davia is the best person I had ever worked with in Home Depot. She is the best of best
by
  • Verified Purchase
  • Recommended
I always feel more comfortable shopping at the Elmont Home Depot. There's always someone to assist.
I always feel more comfortable shopping at the Elmont Home Depot. There's always someone to assist.
by
  • Verified Purchase
  • Recommended
Had a very bad experience with home depot today. I complained to store management who didn't sat...
Had a very bad experience with home depot today. I complained to store management who didn't satisfactorily resolve the problem. Im waiting for someone to followup regarding my online complaint. My expectations are very low at this point. We'll see.
by
  • Verified Purchase
Friendly people work there. finding what I want is always easy ,someone is always available to help.
Friendly people work there. finding what I want is always easy ,someone is always available to help.
by
  • Verified Purchase
  • Recommended
The store has want you need but if you can’t find it, make sure the employees know where to send ...
The store has want you need but if you can’t find it, make sure the employees know where to send you.
by
  • Verified Purchase
  • Recommended
Look for Tessy in appliances and hope you get Ish to check you out! They were AMAZING yesterday a...
Look for Tessy in appliances and hope you get Ish to check you out! They were AMAZING yesterday and I'd go back to the store just to work with them. Tessy was AWESOME and helped me pick out a LG stove, fridge, dishwasher and exhuast fan. I can't wait to use my new appliances!!! THANK YOU TESSY!!
by
  • Verified Purchase
  • Recommended
I would like to say that Ms Tessy made my family feel like we were part of the Home Depot family....
I would like to say that Ms Tessy made my family feel like we were part of the Home Depot family. I would definitely without a doubt recommend her to ALL my friends and family.
by
  • Verified Purchase
  • Recommended
This store was a model in customer's service delivery. Lately, I noticed that the standards seeme...
This store was a model in customer's service delivery. Lately, I noticed that the standards seemed to have dropped.
by
  • Verified Purchase
  • Recommended
Prices seem to be cheaper than Lowe’s but….it’s hard to get help!
Prices seem to be cheaper than Lowe’s but….it’s hard to get help!
by
  • Verified Purchase
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Thank you for keeping our community strong and continue helping us to build affordably. I was abl...
Thank you for keeping our community strong and continue helping us to build affordably. I was able to find the products I needed. The store was clean. The isles with cleaning supplies are a little too small/close but everything was neat. I needed some help in the garbage can tops, but since everything was so organized I found what I needed.
by
  • Verified Purchase
  • Recommended
A convenient home improvement store with good team of agents with good professional knowledge & g...
A convenient home improvement store with good team of agents with good professional knowledge & good customer service. Thanks Jalees
by
  • Verified Purchase
  • Recommended
This Home Depot store in Elmont has quality and quantity of products. Very well courtesy , clean ...
This Home Depot store in Elmont has quality and quantity of products. Very well courtesy , clean and organized place to shop.
by
  • Verified Purchase
  • Recommended
Briana my sale cashier who checked me out was AMAZING! Definitely the best customer service I exp...
Briana my sale cashier who checked me out was AMAZING! Definitely the best customer service I experienced.
by
  • Verified Purchase
  • Recommended
Kena and Rodney are the best. They have exceptional customer service skills and we appreciated that.
Kena and Rodney are the best. They have exceptional customer service skills and we appreciated that.
by
  • Verified Purchase
  • Recommended
0/10 for help looking with products . The boy who was suppose to help me literally looked at me a...
0/10 for help looking with products . The boy who was suppose to help me literally looked at me and was walking away fast when I was approaching him . This home depot need more people like Tiffany I didn't get no help until I got to the registers. If the employees get to read this Shout out to you Tiffany Keep doing what you doing . If it wasn’t for that positive interactions I would give my visit 1 star . Why take the job if you are going to be miserable at the job ? This Home Depot need more genuine workers that care I did not get that vibe only until I had a positive interaction with Tiffany that was in Self Check Out
by
  • Verified Purchase
  • Recommended
Store employees could be friendlier. Do not use self check out, I needed some help and it seemed ...
Store employees could be friendlier. Do not use self check out, I needed some help and it seemed like I was bugging the HD employee when I needed some assistance. The inventory levels are low in the store and I found better pricing at their competitors.
by
  • Verified Purchase
Friendly associates and always has the items.
Friendly associates and always has the items.
by
  • Verified Purchase
  • Recommended
make sure teisha is the cashier. she is sweet, knowledgeable and helpful
make sure teisha is the cashier. she is sweet, knowledgeable and helpful
by
  • Verified Purchase
  • Recommended
I was very happy that someone help me at pro desk his name is RODNEY. He is very professional ,po...
I was very happy that someone help me at pro desk his name is RODNEY. He is very professional ,polite and very respectful to customer. He is very friendly. I hope every customer service will be like him.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Convinient store is very close from home
Convinient store is very close from home
by
  • Verified Purchase
  • Recommended
Store was clean and organized. Shelves were adequately stocked and employees were helpful. I wa...
Store was clean and organized. Shelves were adequately stocked and employees were helpful. I was also very pleased to see the precautions being taken to ensure everyones safety during this pandemic .
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I would recommend this store hands down! Way better than the Home Depot on Hempstead. I did not k...
I would recommend this store hands down! Way better than the Home Depot on Hempstead. I did not know where things was they gave me assistance. Normally, In other Home Depot’s There Would Be Nobody in the Ailes, but Here there was. Then when I reached to checkout ? Cashier Tiffany Made my experience their the best. She has a way with really making sure customers have a good time when checking out. It’s like her energy is one of a kind. I can go in there when the lines is so long , and I know once I see Cashier Tiffany the lines is going down so quick. In all my years of shopping at Home Depot I never been checked out so quick before. While holding a great conversation with this cashier. Customer Checkout was a 10/10 Thanks to Cashier Tiffany, and A 10/10 when I was being helped on the floor. Best Home Depot Hands down after this experience I had.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The cashier who helped me named Pately, was extremely polite and professional. She was knowledgea...
The cashier who helped me named Pately, was extremely polite and professional. She was knowledgeable about the Home Depot products and how to use it. I would definitely return to this store because of the excellent customer service received by Pately. I hope she gets recognized for her superb service given to the customers.
by
  • Verified Purchase
  • Recommended
This is a very busy store in terms of number of shoppers but definitely well worth the visit if y...
This is a very busy store in terms of number of shoppers but definitely well worth the visit if you need that item that you are looking for.
by
  • Verified Purchase
From start to finish, this shopping experience was a pleasure. Each of the items I was shopping ...
From start to finish, this shopping experience was a pleasure. Each of the items I was shopping for was in-stock. Each and every employee we encountered was pleasant, helpful, and efficient. The long check-out line seemed like a mirage, as the cashiers worked quickly to ease our wait time to ~3 minutes. We are so impressed!!!
by
  • Verified Purchase
  • Recommended
I was given the best customer service today At 600 Hempstead Tpke By Cashier Tiffany . This is my...
I was given the best customer service today At 600 Hempstead Tpke By Cashier Tiffany . This is my second time coming encounter with her, and the energy she gave to me both times was one of the best. I walked in there having an attitude about something that was going on prior , and when Tiffany came and helped me in Self Checkout, it is like she seen me not having a good day, and encouraged me not to let one bad thing affect the rest of my day, that i’m going to be good and to enjoy the rest the day. That comment not only made me smile , but it make me indeed think about the positive things that can change the negative , and I finished my day strong. I would not stop going to this Home Depot for that kind of great customer service.
by
  • Verified Purchase
  • Recommended
The employees hang up on you when you call into the store. They don’t refund you fully when your ...
The employees hang up on you when you call into the store. They don’t refund you fully when your return things with the thd credit card.
by
  • Verified Purchase
Best Home Depot in Elmont
Best Home Depot in Elmont
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 580 reviews

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