#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)253-4004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
136 Elm Street
Enfield, CT 06082
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Customer Store Reviews

  • 4.6 out of 549 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (549)
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Showing 1-30 of 549 reviews
Melissa and AL Hardward
Super amazing staff specially Melissa and AL Hardward. They are so cheerful and amazing people. They made my experience wonderful
by
    • Recommended
    The best service person at the store
    I am glad that I came in and shopped at the store
    by
      • Recommended
      Design Consultant Extraordinaire
      Jamie K, our design consultant from the Enfield store is talented, knowledgeable, efficient, super personable and was a joy to create our new kitchen with!
      by
        • Recommended
        Some very knowledgeable employees
        I was helped by a very knowledgeable and helpful young man named Jared in the plumbing department.
        by
          • Recommended
          The most friendly employee
          I had the most wonderful person help me find an item that I need it. Her name is Liv She took extra special care to help me find what I needed.
          by
            • Recommended
            Excellent kitchen design service
            Jamie in kitchen design is very knowledgeable in kitchen design as well as the install process which gives me great confidence that our new kitchen will go in smoothly! She is also very kind and a pleasure to work with.
            by
              • Recommended
              1 found this review helpful
              Great customer service
              Georgie had to be one of the nicest people I had ever interacted with at any retail store. Wonderful customer service!!!!
              by
                • Recommended
                Great Associates, Better Service, Home Depot
                Brian in plumbing, Haley and Chris in Paint, and TJ were all very helpful, definitely seek them out when you need help!
                by
                  • Recommended
                  Great shopping experience
                  I always buy products for my home projects. This store is always well stocked. The cashiers are always welcoming and very helpful.
                  by
                    • Recommended
                    Plumbing supplies
                    Went in to the store not knowing what I needed and as usually NO ONE WOULD HELP.
                    by
                      Amazing customer service!
                      This is the only HD we go to as we think it’s the nicest store with the best selection and most friendly people. Javan at the returns desk is a rockstar and provides the best service. We had two very large volume returns over a two day period and he handled them and provided the best possible customer experience.
                      by
                        • Recommended
                        customer service
                        was purchasing an item that had a price issues the man at service desk was excellent at helping me with my problem
                        by
                        • Pro
                        • Recommended
                        ENFIELD Store #6214
                        Mrs. Georgie made a stressful day a pleasant one! Take your lessons from her on what good costumer service looks like. She was patient, sympathetic, compassionate, kind and such a beautiful soul. She made this expensive appliance experience more pleasant when you get to meet just a genuine being. Always put your best foot forward you can brighten someone’s day.
                        by
                          • Recommended
                          Professional & Knowledgeable
                          Lock Set and keyed perfect for my needs.
                          by
                            • Recommended
                            Very rude customer service
                            Staff look like they didn’t want to be there. Not friendly or helpful. Yelling at staff to get out. Thought it was funny to see how rude/ crude without crossing the like.
                            by
                              This Home Depot is the area's best
                              This Home Depot is a gold standard.
                              by
                                • Recommended
                                This Home Depot is the best in the area
                                People, products, pricing, perfect!
                                by
                                  • Recommended
                                  My favorite shopping place!
                                  I just love shopping at Home Depot!
                                  by
                                    • Recommended
                                    Friendly and Helpful employees
                                    I needed a new dryer because ours broke down. I was able to find one and am getting it delivered in the same week!! outstanding
                                    by
                                      • Recommended
                                      Helpful crew
                                      The gentleman who helped me Griffin, was very knowledgable, helpful and patient. He also was able to offer me the promotion to be part of HD Pro. something no one else has done despite numerous times and spending lots. So I'm glad I was finally able to enjoy that perk.
                                      by
                                        Don't waste time here, go to West Springfield store
                                        Unfriendly IF you can find someone, then they act as if you are bothering them when they do try to help. Staff doesn't know what they are looking at, good vs bad product, rude front agent at customer service, poor stocking levels, nothing is where it should be stocked
                                        by
                                          Awesome customer support
                                          Look for Brian when you go. He helped me with getting all my counter tops and sinks had a amazing attitude and was super nice and helpful. Best customer service I have ever received
                                          by
                                            • Recommended
                                            Employees
                                            Helpful employees. Nice washer.
                                            by
                                              • Recommended
                                              Great associates
                                              I actually had someone ask me if I needed help, his name was Jordan and he was so great to work with!!
                                              by
                                                • Recommended
                                                Skinny brunette self check cashier doesn't want to work
                                                Went to self check out and had 2 bolts from hardware that doesn't have tags and need to manually be looked up. Never had an issue at self check out with them before until today. The skinny brunette who was too worried about her phone in her back pocket. Was extremely upset because I asked for her to look up the 2 bolts ( actually do her job). Very rudely she told me to go to a regular register because she was too busy. I was the only person in the self check out.
                                                by
                                                  HELP WITH CHRISTMAS SOLAR LIGHTS
                                                  LASHARIE WAS EXTREMELY HELPFUL AS WE WANTED TO PURCHASE A STAND FOR THE LIGHTS. SHE HELPED US WITH A SMILE AND SUNNY PERSONALITY
                                                  by
                                                    • Recommended
                                                    Great associates and management
                                                    I frequent trips to this store and the management and associates are always extremely helpful and kind. Adam the ASM and Sam from the appliance department were specifically helpful this trip.
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      I received excellent customer service from Lasharie and Brandon at the service desk... They help me with a problem I had with a power tool... You need to hire more people like them...
                                                      by
                                                        • Recommended
                                                        Just about everything.including the kitchen sink
                                                        Delivery service is second to none. Best of the best.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Excellent
                                                        Plenty of staff in each aisle to answer questions and point you in the right direction for anything you need.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 549 reviews

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