Fairbanks #1303

4.4

out of 5

89% of customers recommend this store
Rating Breakdown
5
(160)
4
(49)
3
(13)
2
(6)
1
(20)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5
The Home Depot
Contact Us
Main: (907)451-9003
Pro Desk: (907)450-2604
Tool Rental: (907)450-2610
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm
Location
1301 Old Steese Hwy
Fairbanks, AK 99701
Upcoming Workshops

See What's Happening in Your Store

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  • Kitchen Showroom
  • Propane Exchange
  • Tool Rental
  • Key Cutting

Store Details



Welcome to your Fairbanks Home Depot. We're ready to guide you to everything you need to start your next project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or closet organizers we've got you covered. Our experienced associates can help you find exactly what you need. You can buy online with free pickup in store in 2 hours, using our product locator app. Shopping for the holiday season has never been this easy.

At Home Depot, we're committed to our community. Through grants and volunteer programs, The Home Depot Foundation partners with thousands of organizations to build and repair homes for those who are recovering from natural disasters. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.

You can find us southwest of the intersection of AK-2 and the Johansen Expressway, off Old Steese Highway, near the Walmart. We look forward to seeing you soon.

Sincerely,

The Fairbanks Hardware Store Team


Get Personal Help With Your Projects


Enjoy hands on learning and expert advice at our local Home Depot Workshops. Work alongside our experts and get the information you need to complete your next DIY project with ease. Visit your local Workshops page for monthly schedules and registration.


Choose Your Delivery Option


Get same day, next day or 2-day free delivery on millions of eligible items. Need it now? Order before noon for same-day delivery to your home or jobsite. Have more time? Opt for free 2-day delivery on orders over $45 or on all appliance purchases of $396 or more. Visit our Online Orders page for full details on pricing and product eligibility.


Rent Tools for Any Project


No matter the project, we’ve got the right tools to help you get the job done. Choose from our wide selection of indoor or outdoor tools, power tools, or large moving and lifting equipment. When you’re done with the rental, just bring it back. Check out our competitive prices and rental options today.


Find the Products You Need Fast


Shop over 1 million products and find the info you need most with the free Home Depot Mobile App. Use voice or image search to find the exact aisle and bay for each of your items and scan bar codes for full product details. Not sure what you need? Browse before you buy with the app’s 3D Augmented Reality tool. Pick, scan and place items in your space to see how they look without ever leaving your home. Download the app today to enjoy these features.

CUSTOMER STORE REVIEWS

4.4

out of 5

248 reviews
5
(160)
4
(49)
3
(13)
2
(6)
1
(20)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5
89% Of Customers
Recommend This Store 213 of 240 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The Home Depot on-line catalog is often inaccurate. Even if the catalog states that the Fairbanks...

2.0

out of 5

The Home Depot on-line catalog is often inaccurate. Even if the catalog states that the Fairbanks store has an item, that item may not actually be in Fairbanks.The Fairbanks store does not have sufficient warehouse space and some items allotted to the Fairbanks store are actually located in an Anchorage warehouse. I discovered this when shopping on-line for a new washing machine. The Home Depot website said the appliance I was interest in was in stock at the Fairbanks store., but when I got to the store I was told that appliance was not in stock at the store, but was in an Anchorage warehouse. I was also told that it would take two to three weeks to get the appliance shipped up from Anchorage. Needless to say, I went elsewhere to buy a washing machine.

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good parking clean store bathrooms are clean customer service for returns or questions is fast fr...

5.0

out of 5

good parking clean store bathrooms are clean customer service for returns or questions is fast friendly and convienent

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Great customer service knowledgeable associates.

5.0

out of 5

Great customer service knowledgeable associates.

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Alexandria in appliances was very helpful

4.0

out of 5

Alexandria in appliances was very helpful

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I found what i was looking for on each visit to the store. When i needed help, i found it easily...

5.0

out of 5

I found what i was looking for on each visit to the store. When i needed help, i found it easily and they were always pleasant. The store was always clean and neat.

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The employees there are generally helpful, friendly and knowledgeable.

5.0

out of 5

The employees there are generally helpful, friendly and knowledgeable.

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The receipt says that the sweep stakes is for a $5000 gift card but the website says $1000. You ...

4.0

out of 5

The receipt says that the sweep stakes is for a $5000 gift card but the website says $1000. You should change this. The employees were very helpful even though you were out of the plumbing parts we needed.

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Customer service is obviously not a priority. 1 person behind the service counter who is also he...

1.0

out of 5

Customer service is obviously not a priority. 1 person behind the service counter who is also helping customers with returns is not acceptable when there were 5 or 6 people standing directly behind the line for customer service at the paint counter discussing the football game that was on the night before. After standing outside in the cold wind rain and snow for 45 minutes and made 3 phone calls inside to customer service about a forklift I was finally loaded. I would say that customer service is not a priority. Thank you to the forklift operator (Steve) and the spotter (Jason) who were very nice and understanding of my issue. They were on the spot and very helpful!! Kudo's to you two!

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