#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)256-3429

Rental Center

(203)256-3400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

541 Kings Hwy Cut-off

Fairfield, CT 06824

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 590 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (590)
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Showing 1-30 of 590 reviews
Super Store Experience!!!
Needed help and received EXCEPTIONAL help! Associate went over above and beyond what could or should be expected! Unable to locate in store what I was looking for and associate actually transferred item to the store from another HD for purchase! Could not be more pleased and grateful for the help!
by
  • DIY
  • Verified Purchase
  • Recommended
Michelle in Outdoors is the best
I often ensure that I walk through the outdoors section of the store so that if I have Any question from other areas (where do I find ____), Michelle, the mgr of the Outdoors section, will answer them. She is very knowledgeable and helpful. The cashiers are friendly and the rental dept, especially the two women in it, are very helpful and strong. One helped me lift the very heavy aerator into the back of my truck! Thanks!
by
  • Pro
  • Verified Purchase
  • Recommended
Customer service
Great customer service assistance. Needed a screw to go through metal and the gentleman who assisted me was great. Knew exactly what I needed!
by
    • Recommended
    Great employees
    If customer service is important to you then go to the Fairfield Home Depot!!! I will he doing all of my shopping there.
    by
      • Recommended
      Friendly
      I was so shocked by how friendly everyone was, it felt like i was shipping with friends!!!
      by
        • Recommended
        Better Product Lacator
        The H-D should install remote call stations so a customer can call for help without having to roam the aisles to find an associate or to have to walk to the customer service desk. Also if they had terminals strategically deployed a customer could input a description of what they were looking for and get a printed map showing where they could find what they were seeking.
        by
        • Verified Purchase
        • Recommended
        Refrigertor Shopping!
        Happy to have worked with Charles Treadway in appliances @ Fairfield store. Good experience buying a new refrigerator. Thank you!
        by
        • Pro
        • Verified Purchase
        • Recommended
        Interestingly Different Store Experience
        The store was clean and bright. Associate access was far beyond what I have experienced in "big box" hardware stores. The staff was eager and willing to help. This was a great improvement over my experiences in other stores. I commend your staff highly!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Beatriz is an awesome asset to the Fairfield HD Garden Dept!
        This store has a terrific indoor houseplant selection!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Love this Home Depot
        Every time I go here to purchase something the staff is very friendly and knowledgeable.
        by
        • DIY
        • Verified Purchase
        • Recommended
        HomeDepot always has what I am looking for. That's a fact.
        The store always has what I am looking for and the employees are also alway helpful.. It is a pleasure to shop at the Fairfield HomeDepot..
        by
        • Verified Purchase
        • Recommended
        Great store experience for goods and services needed in your home.
        Neighborhood store that bends over backwards to help you for good and services needed in your home. Employees are knowledgable in their respective fields. However, there are times when employees in specific departments need to be paged to be available. Other times there is a wait period because of many people needing help and only one employee in that department is available. But this Home Depot is a good and caring store for all your home needs. I shop there often.
        by
        • Pro
        • Verified Purchase
        • Recommended
        GREAT STORE TO VISIT AND SHOP
        VERY CLEAN AND SERVICE WAS GOOD WOULD RECOMMEND PEOPLE GOING TO THIS STORE
        by
        • Verified Purchase
        • Recommended
        the cashiers are friendly
        the products are usefull and they work perfectly homedepot
        by
        • Verified Purchase
        • Recommended
        i got helped at the paint store
        I was greeted by a man in plumbing and helped me find ehat my customer wanter.
        by
        • Verified Purchase
        • Recommended
        Good
        This store is nice. It has every tool needed at home
        by
          • Recommended
          Great Staff
          It's a great operation. All the staff contribute to a positive experience.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Excellent Service and care
          If you need any appliance ask for Jessica she is the most knowledgeable, patient, caring, salesperson there is. Great experience very very happy purchase.
          by
            • Recommended
            They do everything they should be doing to help the customer.
            From the start: the parking area is clean and orderly, so is the store, and the employees are attentive and helpful. The prices of all the stock are not too bad either.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Knowledgeable and Helpful Store Employees
            Employees knew the stock extremely well and were able to locate a particular item we saw on the internet that is not sold in the Home Depot stores near where we live. They searched for more than 20 minutes until we found the item, and since it was in a storage area and had not been unpackaged to stock on the shelves, they brought down the entire pallet, just to obtain the item for us. Excellent customer service!
            by
            • Verified Purchase
            • Recommended
            love it here
            love the garden selection and its prices. When asked about a plant I was given options and felt that staff was totally knowledgable .
            by
            • DIY
            • Verified Purchase
            • Recommended
            rent place is always a problem.
            rent place .computer always haven problem ,employees take more de 1/2 hour per costumer not enough help.
            by
            • Verified Purchase
            Survey
            I really like this store it has everything you want
            by
              • Recommended
              Nice clean store & excellent fast service.
              I needed to have 7 keys made. I was done within 15 minutes. The employees were all friendly.
              by
              • Verified Purchase
              • Recommended
              Just a real nice home improvement store.
              It looked like the store was clean and the stock was nicely shelved.
              by
              • Verified Purchase
              • Recommended
              My favorite place to be.
              Neat, clean, well stocked with quality products. The employees are friendly and skilled
              by
              • DIY
              • Verified Purchase
              • Recommended
              Great store experience
              The return line was promptly handled, product error was quickly corrected,new product that me my specs was promptly found and I was done
              by
              • Verified Purchase
              Always helped by associates and they are cheerful.
              Always helped by employees with my questions. I especially appreciate the paint mixing people.
              by
              • Verified Purchase
              • Recommended
              Variety of Choices on Most Items
              Was looking for specific plants which they did not seem to have but there was an abundance of other plants to compensate.
              by
              • Verified Purchase
              • Recommended
              excellent store
              I love going into the store. excellent inventory employees are very pleasant.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 590 reviews

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