#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)670-7404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
4066 Medina Rd
Fairlawn, OH 44333
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Customer Store Reviews

  • 4.5 out of 338 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (338)
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Showing 1-30 of 338 reviews
Never anything special here
Other Home Depot stores seem to have more and better value special promotions and in-store sales.
by
  • DIY
quick visit for garden stuff and flood lights
quick visit floodlights all the way in the back! UGH!
by
  • DIY
  • Recommended
very helpful people
I'm sometimes confused about the new electric light bulbs. The man in that department took the time to explain how they work and the benefits of each. He was really concerned that I got the right product, and when I got home and installed them I found that he was right. Thanks
by
  • DIY
  • Recommended
Very attentive and friendly staff!
The Store was clean & uncluttered. Employees were friendly and clearly taking delight in their jobs. Refreshing!
by
    • Recommended
    Had just what I needed in a pinch!
    Needed an ice maker water line quick connect. Other hardware stores had no idea what I needed. Went to Home Depot and asked the associate in the plumbing dept. He knew exactly what I was looking for and took me right to it. He even gave me advice on how to install and remove it in the future. All done in a cheerful and courteous manner. This is what real customer service looks like. A++
    by
    • DIY
    • Recommended
    Super Helpful Associate
    I had some very large and bulky items to purchase. The self checkouts were busy so I went to customer service. The associate at the returns desk helped to complete my purchase quickly and efficiently.
    by
    • Pro
    • Recommended
    A Great Store
    I really like this store because a lot of the associates have taken the time to know me by name and even though I come almost every day they still ask me if I need help finding any thing. Cudos to Melissa, Joy, Nan, Sue, Don, Rich, Mike, Marko and Marc. Thanks!!!
    by
    • Pro
    • Recommended
    Dale
    He was great giving us information for new construction building. Things you don't think about until its too late.
    by
    • Pro
    • Recommended
    Staff was wonderful
    Staff was extremely helful and friendly, they took the time help me sort out what i wanted and needed for my project
    by
      • Recommended
      Clare is great!
      She helped us with our cacti and orchid and it was clear and very good advice thank you claire
      by
        • Recommended
        in and out
        visit was swift and successful. help was there when I need it. greetings and smiles from all. in a nut shell all was turning like a well oiled machine
        by
        • Pro
        • Recommended
        dawn, candy, and melissa -- associates at the front service desk. SUPER .
        The associates at the front service desk were the best experience of the whole purchase. Dawn,,Candy, and Melissa handled it. Glad they were so knowledgeable in what it took to finalize this whole purchase that day. thanks tp them for all their effort.
        by
        • DIY
        • Recommended
        Clean store, friendly and knowledgeable employees
        The store was clean; employees were very careful moving around with the stand up forklift; the shelves were organized; nobody was in too much of a hurry to offer assistance
        by
        • Pro
        • DIY
        • Recommended
        KITCHEN DESIGN SERVICE
        Ruth helped me design a great kitchen and she went above and beyond to make sure I was happy with the layout, cabinetry and price. The whole process was made seemless by Ruth. Thank you Ruth!
        by
          • Recommended
          Always has what I need...
          Home Depot always seems to have what I need. If they don't employees are extremely helpful with suggestions and ideas.
          by
          • DIY
          • Recommended
          Excellent Expereince!
          They had all of the isle packed and stocked, and were willing to help out regardless of whether I needed it! Honestly made the trip quicker and easier.
          by
            • Recommended
            Consistently super!
            We are happy each and every time we visit this store. The staff is friendly. The products are easy to find. The prices are more than fair.
            by
              • Recommended
              Easy & fun to shop there!
              The Associates at the Returns Dept. provide a friendly, no-hassle experience, and Associates throughout the store are happy to answer all your questions. They oftentimes go right to the bins and find exactly what you're looking for.
              by
              • DIY
              • Recommended
              cashier and sales associate that helped me were super
              There was a spill in the paint dept the floor was being cleaned
              by
              • DIY
              • Recommended
              Fast easy shopping experience
              Fast and easy. Walked in found what I was looking for and fast check out.
              by
              • DIY
              • Recommended
              Positive and professional
              I came to the store for paint and an area rug. The service department retrieved the associate in the paint department very quickly. She mixed the paint and had it ready by the time I picked up the rug. The associate in the flooring section was very personable. He flipped the rugs and measured the sizes for me. He also made a few noteworthy suggestions. I think it helped that I went early in the morning too. I have been to this store on several occasions and the earlier the better. Either way it was a positive experience.
              by
                • Recommended
                nice store
                great location, shop there all the time. they got what I need.
                by
                  • Recommended
                  Best Store ever !!!
                  Everybody in this store is helpfull, smiling, helping, wonderfull people !! I'm a contractor and i shop everyday there
                  by
                  • Pro
                  • Recommended
                  Home Depot...yes!!!
                  Home Depot is my man toy store...thank you for creating this adult Disney Land!!!
                  by
                    • Recommended
                    Good experience
                    Associate was helpful. Cashier Melissa was cheerful, pleasant and very helpful. An asset to the store.
                    by
                      • Recommended
                      I am so amazed at the outcome of my finished kitchen without spending thousands of dollars!
                      I was working on remodeling my kitchen, and it was outdated pink counter tops and pink floors. I had visualized what I expected my kitchen to look like but not sure If I would be able to get the look because of materials and my budget. I went to get precut counter tops which for what I wanted I could not afford. So I settle for porceline tile and I love this created look even more than the counter tops that I wanted. I am so pleased and amazed with my kitchen I kid you not it looks like a kitchen that should be on display in a model home I wish I could share before and after pictures. Thanks so much. My next projects are my bathrooms.
                      by
                        • Recommended
                        Help continuously offered
                        Floor Associates and Cashiers were extremely helpful.
                        by
                        • DIY
                        • Recommended
                        GOT ALL I NEEDED
                        THEY FOUND WHAT I NEEDED IN NO TIME,,, THANK YOU FOR ALL YOUR HELP WITH MY FLOORING.
                        by
                          • Recommended
                          Pleasant experience
                          Store was very busy and hectic . CashIer Melissa was friendly and helpful. Always smiling. She made the wait very enjoyable.
                          by
                            • Recommended
                            Thanks Melissa
                            Stopped for an item I needed. Melissa assisted me, as always she was helpful and cheerful. She actually sang a Christmas carol while assisting me. She is always pleasant ant very helpful. A real asset to you store!
                            by
                              • Recommended
                              Showing 1-30 of 338 reviews

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