#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(618)628-0815
Tool & Truck Rental(618)628-0810
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1706 W Hwy 50
O Fallon, IL 62269
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 497 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Customer service was outstanding
Customer service was outstanding
by
  • Verified Purchase
  • Recommended
Very satisified with the service I always receive at this store.
Very satisified with the service I always receive at this store.
by
  • Verified Purchase
  • Recommended
Great Store! Helpful and friendly employees! Will shop here again!
Great Store! Helpful and friendly employees! Will shop here again!
by
  • Verified Purchase
  • Recommended
Always Friendly! I love HD
Always Friendly! I love HD
by
  • Verified Purchase
  • Recommended
I was helped right away and store worker, Mark, was very knowledgeable and I left with all the de...
I was helped right away and store worker, Mark, was very knowledgeable and I left with all the details needed to use the product correctly. He was right! Thanks Mark!
by
  • Verified Purchase
  • Recommended
Wonderful store with outstanding associates who really help you!
Wonderful store with outstanding associates who really help you!
by
  • Verified Purchase
  • Recommended
Roi in the paint department was very informative. She recommended items that I would also need fo...
Roi in the paint department was very informative. She recommended items that I would also need for my project--save me an additional trip back to the store for missing items!
by
  • Verified Purchase
  • Recommended
store was clean and all personnel was very helpful
store was clean and all personnel was very helpful
by
  • Verified Purchase
  • Recommended
We had a very good experience buying carpet. Everyone was friendly.
We had a very good experience buying carpet. Everyone was friendly.
by
  • Verified Purchase
  • Recommended
This store is on the main beat and path of where I commonly travel between my daily work route an...
This store is on the main beat and path of where I commonly travel between my daily work route and stops. It is very conveniently located and contractors that I use to pick up supplies, it is right off of a major interstate I-64 easy to access for people not familiar with the area. When ever I go in the Home Depot team, Store Associates and Management team is always very helpful and courteous. I have been in several departments researching products and requesting information and each team member from the store manager to just a regular associate has been knowledgeable to not only point me in the right direction of where the items I needed were located, but had so insight and experience on the products, which I felt more comfortable about my home repair purchase decisions as a result. I'm glad this O'Fallon store is right in my backyard.
by
  • Verified Purchase
  • Recommended
Everyone in this Home Depot store was genuinely friendly and knowledgable about the store and the...
Everyone in this Home Depot store was genuinely friendly and knowledgable about the store and the products they sell.
by
  • Verified Purchase
  • Recommended
best store experience ever
best store experience ever
by
  • Verified Purchase
  • Recommended
Great staff!
Great staff!
by
  • Verified Purchase
Great store! Great in stocks! Very helpful and friendly associates!
Great store! Great in stocks! Very helpful and friendly associates!
by
  • Verified Purchase
  • Recommended
Very helpful associates. Very nice and happy.
Very helpful associates. Very nice and happy.
by
  • Verified Purchase
  • Recommended
Great store! Staff is friendly and helpful. Store is clean.
Great store! Staff is friendly and helpful. Store is clean.
by
  • Verified Purchase
  • Recommended
Excellent staff
Excellent staff
by
  • Verified Purchase
  • Recommended
Excellent service even on a Sunday afternoon.
Excellent service even on a Sunday afternoon.
by
  • Verified Purchase
  • Recommended
Customer Service and the experience and knowledge they have and share plus the cashiers being fri...
Customer Service and the experience and knowledge they have and share plus the cashiers being friendly make us keep coming back frequently. Thank you!
by
  • Verified Purchase
  • Recommended
Rick or Ron in plumbing was very helpful
Rick or Ron in plumbing was very helpful
by
  • Verified Purchase
  • Recommended
I love shopping at this store. Always an enjoyable experience
I love shopping at this store. Always an enjoyable experience
by
  • Verified Purchase
  • Recommended
Always friendly and attentive Management and Associates
Always friendly and attentive Management and Associates
by
  • Verified Purchase
  • Recommended
The associates were friendly and helpful, answered all the questions I had about my home project.
The associates were friendly and helpful, answered all the questions I had about my home project.
by
  • Verified Purchase
  • Recommended
Outstanding service
Outstanding service
by
  • Verified Purchase
  • Recommended
Better than Belleville Lowes for both quality and customer service. Not the absolute best, but t...
Better than Belleville Lowes for both quality and customer service. Not the absolute best, but the best around.
by
  • Verified Purchase
Some really friendly people work there.
Some really friendly people work there.
by
  • Verified Purchase
  • Recommended
The staff at the Fairview Heights Illinois store are friendly and eager to help. The service and ...
The staff at the Fairview Heights Illinois store are friendly and eager to help. The service and product knowledge is excellent. Just ask for personnel in the area you need help.
by
  • Verified Purchase
  • Recommended
In flooring dept by ceramic tile the employee there was helpful but they did not have the decorat...
In flooring dept by ceramic tile the employee there was helpful but they did not have the decorative tile there that we wanted to match up and online said Home Depot would have it there. We will check the Home Depot in Edwardsville before we go there to see if they carry it.
by
  • Verified Purchase
  • Recommended
This store is conveniently located and always provides a good customer service experience.
This store is conveniently located and always provides a good customer service experience.
by
  • Verified Purchase
  • Recommended
Staff is knowledgeable, friendly, & courteous. Roselyn, Customer Service, welcomed me back to the...
Staff is knowledgeable, friendly, & courteous. Roselyn, Customer Service, welcomed me back to the store & we exchanged hugs: I feel part of the O'Fallon, Il Store's family. Carole, cashier, was all of the above & more. She helped me through the self-service checkout, provided my Military discount, & informed me of the Home Depot Card benefits & special offer, & then processed my credit card application & approval. Carole is, as is Roselyn, priceless to me & Home Depot. Recognize ladies & store!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 497 reviews

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