#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(314)388-7401

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Location

10930 New Halls Ferry Rd

Saint Louis, MO 63136

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Upcoming Workshops

Customer Store Reviews

  • 4.3 out of 413 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
Great employees
I always get everything from here and also applied for Home Depot credit card and Love my card and very responsible on using it and paying it off
by
    • Recommended
    Appliance
    We received excellent customer service. Mr Daniel our appliance salesman was knowledgeable in providing service and pricing washer and dryers that was indicative for just what wanted to hear.
    by
      • Recommended
      Accommodating and helpful
      Conveniently located. Employees were friendly and helpful. Guided me to locations for the products I purchased. Well stocked for what I needed.
      by
        • Recommended
        Kitchen aid dishwashers
        Raycine Brown was the appliance specialist that assisted my wife and I with getting the kitchen aid dishwasher on clearance. She was very knowledgeable about the kitchen aid appliance and offered to print the book for the dishwasher for us before we arrived to purchase it. She helped us with getting the appliance loaded. The Alton Illinois store informed us they throw away all the accessories for display appliances.
        by
          • Recommended
          Failed to validate Pro status.
          This store allowed someone to make a purchase against my Pro account when they were not listed as authorized to do so.
          by
            STELLAR CUSTMER SERVICE
            I've always had great service at this location. All the workers at Customer Service area are always helpful and knowledgeable.
            by
              • Recommended
              great experience
              the employees were knowlegable
              by
                • Recommended
                Good selection
                Store always has a good supply of items needed for projects.
                by
                  • Recommended
                  Service
                  I went to buy garden soil. I had to pick it up and put it on the cart. Myself from outside and then the garden section was door was closed at 1 o'clock in the afternoon and I had to drag it all the way through the store in order to check out.
                  by
                    Please go to another location.
                    This location lacks customer service and most of the time you have to hunt for an associate and good luck when you find one because they don’t have the knowledge to help you with anything.
                    by
                      Great experience
                      I love shopping here for my home needs
                      by
                        • Recommended
                        Much Improved
                        I am a Landlord in tbe process of renovations causing me to visit this local Home Depot several times per week. I've noticed a marked improvement when interacting with employees . Additionally they seem to be more focused on customers and work than socializing with each other. I appreciate the improvement. Please keep it up!
                        by
                          • Recommended
                          Great customer service
                          I was greeted and helped when needed assistance with a smile and helpful hand.
                          by
                            • Recommended
                            Home Depot nightmare
                            The workers at this location need training on customer service esthetics. There is a assistant manager with bad feet who knows nothing about the merchandise you sell. We need one 12x12 Sq tile to replace a broken tile and she told us they are not sold individually. My husband went back to another worker and ask if we could purchase the single piece and was told as long as this a bar code on side of the tile you can purchase it. We scanned it in front of the so called assistant manager so she could see and not give out incorrect information it's a shame that stores these days hire unprofessional people with no skills.
                            by
                              Great general work goves
                              This is my 2nd pair. I love them the fit is a little snug but loosened with time and use. My 1st pair lasted about 2 years and the thread on the rt forefinger wore through. When I had heavy work to do, I would use my cowhide gloves, they were meant for that. Tis gave longevity to my deerskin gloves.
                              by
                                • Recommended
                                Customer
                                I haven't had it measured yet @
                                by
                                  • Recommended
                                  pro desk
                                  Robin at the Pro desk is amazing
                                  by
                                    • Recommended
                                    I love the large available inventory
                                    I visited my local store this past Sunday for some lawnscaping ideas. I asked a staff member about bush stump removal and pruning my overgrown indoor corn plant and he was very helpful. I wish that I could recall his name. He provided excellent customer service. Thank you.
                                    by
                                      • Recommended
                                      Go in the mornings
                                      There's always a friendly face ready to offer assistance and educate us. This is a real improvement over the past years experience. Please thank the entire staff. I needed assistance in several areas they were there to help. The gentlemen in paint and the women in lawn and garden was giving great advice to older customers the ladies in checkout are fantastic always volunteering to assist even security was in on the fun that day like one big family. They hustle and help and deserve recognition. Please extend our sincerest thanks
                                      by
                                        • Recommended
                                        Friendly & Helpful
                                        My last trip to the Depo was a good one! I was able to get What I wanted and the associate was very kind to listen and guide me to the deals at that time that made a super difference to my wallet as well!!
                                        by
                                          • Recommended
                                          Great customer service!
                                          I had an exchange, Tiffany was very helpful and friendly. Hernando in painting was helpful, we would have bought the wrong paint! And Monica our cashier was very sweet.
                                          by
                                            Need 2 repair something
                                            Go 2 store 4 home maintenance. Bought a faucet from a competitor it malfunctioned so I bought 1 from Home depot and so far so good
                                            by
                                              • Recommended
                                              Ms
                                              I had to purchase a chair height toilet that was an online order only. Zykiah processed my order and set it up for will call to be picked up by my contractor and provided excellent customer assistance.
                                              by
                                                • Recommended
                                                Outstanding Performance
                                                Keep up the great work!
                                                by
                                                  • Recommended
                                                  Always has the item needed.
                                                  I shop this Home Depot at least twice a week. This store always seems to be well stocked and the employees are knowledgeable and helpful.
                                                  by
                                                    • Recommended
                                                    Helpful employees, product availability, clean & organized
                                                    This store is always gray. They always have everything I’m looking for available & staff accessible to help me find it. The store is clean & organized, making it easy to quickly & efficiently shop.
                                                    by
                                                      • Recommended
                                                      Convenient
                                                      Employees are knowledgeable and friendly
                                                      by
                                                        • Recommended
                                                        exchange propane tank
                                                        wow- less hassle to go to convenience store and pay 7.00 more; than deal with a behavioral situation, so you can buy something; had more on my list, that was enough for me, i left-shaking my head.
                                                        by
                                                          Plants
                                                          Great selection of vegetables and herbs.
                                                          by
                                                            Customer Service problems
                                                            The customer service at the customer service desk is awfull. I would use the store on Lindbergh from now on.
                                                            by
                                                              Showing 1-30 of 413 reviews

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