I went to this store to purchase on item from the gardening department. I found it online, but figured it would be more trouble to purchase online and pick it up than it would be if I just ran in and bought it. I was so very wrong.
All I wanted was an inexpensive bag of potting soil to pot the tomato plant my son got from Sunday school. I went to the potting soil area and, after some maneuvering around plant-filled aisles, I realized the inexpensive product wasn't there. I then went outside and looked around the fenced in garden area. I had some trouble getting around because of all the watering equipment, stray carts, and stacks of even more plants but, after a thorough search, it wasn't there either. I went back in, assuming I missed it, and looked again, weaving around all the trays of plants and other random gardening things in the aisles, but no luck. Then I searched for someone to help me. I found someone in the gardening department and asked him, but he said he didn't know and I should ask someone outside. I went back out to the gated garden area and looked again as I picked my way through the isles blocked by displays, carts, and racks of plants searching again for someone to help me. It took some time to find another associate and when I asked her, she told me she didn't know and I should ask the cashier. Then I stood in line for a few minutes so I could ask the cashier where that brand of potting soil was. She said that it was *outside* the fenced-in garden area, but they had just run out of it there and someone was going to go bring some more out in 20 minutes or so. (sigh) After another 20 minutes, I finally got what I came for.
To be fair, the price of what I was looking for was less than half the price it was being sold for at other stores in the area. Also the cashier was very friendly and helpful. Unfortunately, the general lack of availability and complete cluelessness of floor associates, as well as the difficulty of maneuvering through the cluttered and blocked isles, left me disappointed in my experience at this store.