#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(301)330-3315

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

15740 Shady Grove Rd

Gaithersburg, MD 20877

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 801 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (801)
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Showing 1-30 of 801 reviews
Nice store, all friendly guys working here
Nice store, all friendly guys working here
by
  • Verified Purchase
  • Recommended
Im very happy with the store in gaithersburg,they are always very friendly.
Im very happy with the store in gaithersburg,they are always very friendly.
by
  • Verified Purchase
  • Recommended
The customer service offered at this location is exceptional, especially in dealing with Andisheh...
The customer service offered at this location is exceptional, especially in dealing with Andisheh. She was very helpful, kind and smiled making us feel important. Thank you Andisheh
by
  • Verified Purchase
  • Recommended
Thank you Kimberly - super friendly and helpful!
Thank you Kimberly - super friendly and helpful!
by
  • Verified Purchase
  • Recommended
Great Staff keep up the great work!!!
Great Staff keep up the great work!!!
by
  • Verified Purchase
  • Recommended
I was purchasing mulch, had it loaded on my cart and noticed that they appeared to be unlocking t...
I was purchasing mulch, had it loaded on my cart and noticed that they appeared to be unlocking the gate at the gardening department. I asked the clerk: "Are you opening?" She replied in a minute. I didn't have a minute so as I walked away, the manager who was unlocking the gate says something like: "don't you just love when a customer asks if you are open as they are already in the store?". He said some more, but I kept walking so I did not hear them. Don't think a sarcastic comment was called for and that wasn't even what I asked, I didn't want to lug my mulch into the store, so I asked if she was opening !!!!!! I will never return to this store,
by
  • Verified Purchase
Lynette was very friendly and helpful. She went out of her way helping me find the product.
Lynette was very friendly and helpful. She went out of her way helping me find the product.
by
  • Verified Purchase
  • Recommended
Very nice and helpfull staff
Very nice and helpfull staff
by
  • Verified Purchase
  • Recommended
Wonderful
Wonderful
by
  • Verified Purchase
  • Recommended
Excellent variety of household needs , very helpful staff and reasonable prices. 10/10:)
Excellent variety of household needs , very helpful staff and reasonable prices. 10/10:)
by
  • Verified Purchase
  • Recommended
The staff at the Gaithersburg Home Depot are some of the friendliest, most knowledgable, fun peop...
The staff at the Gaithersburg Home Depot are some of the friendliest, most knowledgable, fun people to be around. I am not a builder. I am a regular person who simply needs to purchase bird seed, home cleaning supplies, and plants from time to time. Each member of the staff that helped me acted as if I mattered. My needs mattered. Further, they were funny, charming, and supportive of each other. They seemed to enjoy their work, their colleauges, and their customers. I don't care how far you have to drive. THIS is the store you need to go to for your home improvement needs. Many thanks to Josh and his colleagues for helping me find French lavendar!
by
  • Verified Purchase
  • Recommended
Fritzi was Helpful hint me choose in my new grill she stayed with me throughout the purchase eith...
Fritzi was Helpful hint me choose in my new grill she stayed with me throughout the purchase either have someone to help her assist me in getting The grill inside the vehicle she was helpful and very kind and I hope you hire more teammate like her because my experience at the beginning was very awful and I thought that Home Depot did not care about their clients or customers
by
  • Verified Purchase
  • Recommended
I love this store because of the peacefulness of the store and friendly and helpful personels . ...
I love this store because of the peacefulness of the store and friendly and helpful personels . The stuff are organize Assistance are redy to help The store is cleen Yes they are very helpful .
by
  • Verified Purchase
  • Recommended
Disrespectful employees, spoke to me as if I worked for them.
Disrespectful employees, spoke to me as if I worked for them.
by
  • Verified Purchase
This is one of the best Home Depots around. I am ALWAYS impressed with how friendly and competent...
This is one of the best Home Depots around. I am ALWAYS impressed with how friendly and competent their employees are in this particular store. Love it!
by
  • Verified Purchase
  • Recommended
Sha from online pick up is a great associate who assisted me in ensuring I received the products....
Sha from online pick up is a great associate who assisted me in ensuring I received the products. He checked with his co-workers and was apologetic throughout. Great asset and customer service representative.
by
  • Verified Purchase
  • Recommended
Home depot has all the quality goods and services from decorations to landscape.
Home depot has all the quality goods and services from decorations to landscape.
by
  • Verified Purchase
  • Recommended
Having coming to this home depot occasionally, I find its always great that I can find assistance...
Having coming to this home depot occasionally, I find its always great that I can find assistance when needed, and also fast checkout like today with Cashier Ms. Maggie. It's always cool to be able to be pleased from shopping in such a wonderful environment.
by
  • Verified Purchase
  • Recommended
Nice and neet
Nice and neet
by
  • Verified Purchase
  • Recommended
Excellent store , everyone was willing to help me.I got everything I want and come home very happ...
Excellent store , everyone was willing to help me.I got everything I want and come home very happy with my patio furniture.
by
  • Verified Purchase
  • Recommended
good service
good service
by
  • Verified Purchase
  • Recommended
Excellent customer assistance, well stocked and well staffed by experienced technicians. Quick h...
Excellent customer assistance, well stocked and well staffed by experienced technicians. Quick help.
by
  • Verified Purchase
  • Recommended
THIS GAITHERSBURG HOME DEPOT IS ALWAYS A PLEASURE TO VISIT AND SHOP AT.THE STORE IS ALWAYS TIDY,...
THIS GAITHERSBURG HOME DEPOT IS ALWAYS A PLEASURE TO VISIT AND SHOP AT.THE STORE IS ALWAYS TIDY, BRIGHT,WELL LIT AND WELL STOCKED. THE STAFF IS ALWAYS HELPFUL,PLEASANT AND PROFESSIONAL, I LIKE THAT.
by
  • Verified Purchase
  • Recommended
I always find the employees friendly and available. They routinely go out of their way to show me...
I always find the employees friendly and available. They routinely go out of their way to show me where the item I'm looking for is located. The store is neat and everything is on the correct shelf. It's now spring and my wife and I are getting flowering plants and potting soil. The Home Depot employees have been friendly and very helpful and greet us as we enter the store. I have an older problem from this past winter. The window and door insulation products tend to be not the best quality I need so I end up ordering them online. However, that's unusual because I like the quality of most of the merchandise.
by
  • Verified Purchase
  • Recommended
Home Depot is the best part for the whole house.
Home Depot is the best part for the whole house.
by
  • Verified Purchase
  • Recommended
Cashier Erica was great as always, keep up the good work.
Cashier Erica was great as always, keep up the good work.
by
  • Verified Purchase
  • Recommended
The Store had all the things which i needed
The Store had all the things which i needed
by
  • Verified Purchase
  • Recommended
Rashad Wilson was extremely helpful, friendly, and enthusiastic when my kids and I came through t...
Rashad Wilson was extremely helpful, friendly, and enthusiastic when my kids and I came through the other day. Each time I was looking for something, he would happen by and ask if I needed any help and sure enough, every time, he knew where to take me. When I needed carpet cut, he explained the process to us with such enthusiasm, that I said we should get a machine for our house. When, at one point, all I needed to find was my kids, he pointed down an aisle and said, There they are. And there they were. I mean, come on. He's pretty awesome.
by
  • Verified Purchase
  • Recommended
very kind
very kind
by
  • Verified Purchase
Friendly and helpful staff. You get everything here.
Friendly and helpful staff. You get everything here.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 801 reviews

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