#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)731-7264
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1381 W Main St
Gaylord, MI 49735
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Customer Store Reviews

  • 4.9 out of 482 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
I highly recommend anyone in the Northern Michigan area to shop at the Gaylord facility and NOT t...
I highly recommend anyone in the Northern Michigan area to shop at the Gaylord facility and NOT the Petoskey store. The Gaylord store knows the meaning and applies outstanding customer service. Not so at Petoskey store. The Gaylord employees have great product knowledge and will provide all of the assistance that YOU require. Although the Gaylord store is more than 25 miles from me vs. 10 for Petoskey, I will do all of my shopping in Gaylord from now on.
by
  • Verified Purchase
  • Recommended
Very helpful associates with money saving tips
Very helpful associates with money saving tips
by
  • Verified Purchase
  • Recommended
Fast, friendly service! Great place to shop!
Fast, friendly service! Great place to shop!
by
  • Verified Purchase
  • Recommended
justin
They need to bring back the hotdogs and coke its nice to just grab something there and get back to work
by
    Good product selection, good service
    Good product selection, good service
    by
    • Verified Purchase
    very nice store everyone greeted me and got my project done
    very nice store everyone greeted me and got my project done
    by
    • Verified Purchase
    • Recommended
    Shopping Support
    I was on an errand getting things for the Mister for our house remodel and was unsure of a few things no on his list! Staff was helpful and respectful of my lack of knowledge! I left Feeling successful on my mission!
    by
      VERY NIVE STORE EVERYONE IS SO HELPFUL
      VERY NIVE STORE EVERYONE IS SO HELPFUL
      by
      • Verified Purchase
      • Recommended
      The aisle's were to cluttered with "stuff" . Need to keep BIG ladders AWAY from floor displays. H...
      The aisle's were to cluttered with "stuff" . Need to keep BIG ladders AWAY from floor displays. Had to push things around to get shopping cart thru aisle.
      by
      • Verified Purchase
      • Recommended
      Great store
      Always asked if I need help finding something. Employees are attentive and professional. Terry the cashier is always consistant, fast and friendly!
      by
        Thank you everyone in the Tool area for helping me choose the right cabinet tool box and with get...
        Thank you everyone in the Tool area for helping me choose the right cabinet tool box and with getting it into my truck. Your helpfulness with this purchase was a most welcome experience. So glad for all the assistance with this large and heavy purchase. It means alot to know the people working at your store are friendly and willing to help with making decisions in choosing the right product at the right price. Again Thank You,
        by
        • Verified Purchase
        • Recommended
        This store has the most helpful, friendly employees. Every time my husband and I have visited, we...
        This store has the most helpful, friendly employees. Every time my husband and I have visited, we have found what we need, and have had a positive experience.
        by
        • Verified Purchase
        • Recommended
        Excellent store with great employees willing to help
        Excellent store with great employees willing to help
        by
        • Verified Purchase
        • Recommended
        Building
        Dee was very friendly and completely understanding
        by
          • Recommended
          I bought a lawn mower i had 2 people helping me ever thing was great
          I bought a lawn mower i had 2 people helping me ever thing was great
          by
          • Verified Purchase
          • Recommended
          This was the best Home Depot I have ever shopped in because of the friendly and helpful employees...
          This was the best Home Depot I have ever shopped in because of the friendly and helpful employees. I had several employees stop to ask if I needed any help (and I did). The store was neat, attractive, and well-stocked. Thank you.
          by
          • Verified Purchase
          • Recommended
          Good place to shop!
          The store was clean and well stocked and the employees were friendly, knowledgeable, and helpful.
          by
            • Recommended
            Babette could not be bothered to help me or call someone who could..
            Babette could not be bothered to help me or call someone who could..
            by
            • Verified Purchase
            Great Store. Employee's are helpful.
            Great Store. Employee's are helpful.
            by
            • Verified Purchase
            • Recommended
            Great Home Depot Store
            Associates at this store are always friendly and willing to help. Recommendations are knowledgeable, applicable and useful to the project at hand. The store is always clean and well stocked, never have trouble finding what's needed.
            by
              • Recommended
              Amazing customer service!
              Eric in Lumber & Rob in Garden went above and beyond to provide excellent service.
              by
                • Recommended
                Although most the cashiers are very friendly the rest of the employees act like they hate their ...
                Although most the cashiers are very friendly the rest of the employees act like they hate their job
                by
                • Verified Purchase
                2 found this review helpful
                Store was well organized and personal care by everyone, even the store manager.
                Store was well organized and personal care by everyone, even the store manager.
                by
                • Verified Purchase
                • Recommended
                Associates are always very friendly and helpful.
                Associates are always very friendly and helpful.
                by
                • Verified Purchase
                • Recommended
                very friendly employees and also very helpful
                very friendly employees and also very helpful
                by
                • Verified Purchase
                • Recommended
                Very helpful employees. Purchased 75 feet of linoleum that needed to be cut in to 15 foot segme...
                Very helpful employees. Purchased 75 feet of linoleum that needed to be cut in to 15 foot segments. Two employees took the time to cut, wrap and load the 5 rolls. Very much appreciated. Thank you.
                by
                • Verified Purchase
                • Recommended
                This store is the best, they are very helpful! When an employee did not have the answer to my que...
                This store is the best, they are very helpful! When an employee did not have the answer to my question, they got someone who could and sent them to me. Customer service at it's best.
                by
                • Verified Purchase
                • Recommended
                the store is clean and plenty of staff to help me locate what i need, only problem i have when I ...
                the store is clean and plenty of staff to help me locate what i need, only problem i have when I go to Home Depot is I find my next project. It is easy to do, because they have every there to complete your home project without having to run around to find one item, have to order and wait forever for it to come in before you can finish your project. thank you Home Depot!
                by
                • Verified Purchase
                • Recommended
                Every think was so excellent that we will make this our number one stop for anything in the home ...
                Every think was so excellent that we will make this our number one stop for anything in the home improvement that we do in the future.
                by
                • Verified Purchase
                • Recommended
                This is a well run store with a really nice group of folks working there. They are always friend...
                This is a well run store with a really nice group of folks working there. They are always friendly and even the ones who aren't knowledgable can usually find someone else who is to make sure you are taken care of. They also go out of their way to be nice to our young children who can be a bit crazy at times. Thank you
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 482 reviews

                Nearby Stores

                1700 Anderson Rd

                Petoskey, MI 49770

                26.26 mi

                Pro Service Desk

                (231)439-3974

                Mon-Sat: 6:00am - 9:00pm

                Sun: 8:00am - 8:00pm