#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)430-5122
Tool & Truck Rental(757)430-5128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2324 Elson Green Ave.
Virginia Beach, VA 23456
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Customer Store Reviews

  • 4.7 out of 412 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (412)
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Showing 1-30 of 412 reviews
In my opinion Home Depot is a professional supervised operation with all making good judgement at...
In my opinion Home Depot is a professional supervised operation with all making good judgement at the right time in a outstanding manner. Also the store is well stocked with a tremendous amount of merchandise on display with a huge amount of saving that know other stores in this area can match. Special Note Worthy is that employees are people person who has great concern toward customer in a tremendous manner with a delighted demeanor. Keep up the good work.
by
  • Verified Purchase
  • Recommended
All workers are always willing to stop and help at any time. Very positive staff at all times.
All workers are always willing to stop and help at any time. Very positive staff at all times.
by
  • Verified Purchase
  • Recommended
extremely friendly staff
extremely friendly staff
by
  • Verified Purchase
  • Recommended
This particular Home Depot store has the best customer service. Staff are friendly, helpful, & kn...
This particular Home Depot store has the best customer service. Staff are friendly, helpful, & knowledgeable. Store is clean & organized. Great great service !!!
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
Needed a digital switch key made for my car and the Ford dealers wanted $130.00 to program my swi...
Needed a digital switch key made for my car and the Ford dealers wanted $130.00 to program my switch key and $60.00 per new key for a total of $190.00. Home Depot made me a new Ford Crown Vic key for $70.24 that opened the door and started the car so I saved $119.76. The two Ford dealers that gave me their quotes told me the dealer was the only one who do this. I'm glad I checked with HD and advise anyone needing a new digital security key made to get one made at Home Depot for a third of the price.
by
  • Verified Purchase
  • Recommended
No line at checkout, employees offered assistance. Product was in the correct location!
No line at checkout, employees offered assistance. Product was in the correct location!
by
  • Verified Purchase
  • Recommended
Ask for Nate for any installation services! He is the best.
Ask for Nate for any installation services! He is the best.
by
  • Verified Purchase
  • Recommended
We love our Home Depot and visit often. This time Greg, a fabulous student/expert in appliances ...
We love our Home Depot and visit often. This time Greg, a fabulous student/expert in appliances helped us to choose and purchase a new stove. The employees are always kind but this individual deserves an award :)
by
  • Verified Purchase
  • Recommended
Home Depot in my opinion has a group of outstanding people person employee who has great concern ...
Home Depot in my opinion has a group of outstanding people person employee who has great concern toward customer. All that I made contact with deployed professional language through out the entire process with cool positive attitude. Special Note Worthy toward some one in management are during a super professional job on training their employees. Please keep up the current good work.
by
  • Verified Purchase
  • Recommended
Customer service is outstanding. I would like to thank Dawn and Hillary for all their help on Chr...
Customer service is outstanding. I would like to thank Dawn and Hillary for all their help on Christmas Eve.
by
  • Verified Purchase
  • Recommended
The associates are professional and helpful. The prices a good. I always find what I need here...
The associates are professional and helpful. The prices a good. I always find what I need here. Great store! Very clean and organized. Awesome employee team. You will like shopping here!
by
  • Verified Purchase
  • Recommended
The gentlemen working the floor are all very knowledgeable and nice.
The gentlemen working the floor are all very knowledgeable and nice.
by
  • Verified Purchase
  • Recommended
Like this store a lot, very close to my neighborhood (Red Mill), so I love the convenience of sho...
Like this store a lot, very close to my neighborhood (Red Mill), so I love the convenience of shopping there. Customer service is very good.
by
  • Verified Purchase
  • Recommended
Brittany in Customer Service is very helpful and takes her time with each customer.
Brittany in Customer Service is very helpful and takes her time with each customer.
by
  • Verified Purchase
  • Recommended
Clean! Friend knowledgeable staff in every department!
Clean! Friend knowledgeable staff in every department!
by
  • Verified Purchase
  • Recommended
has great customer service
has great customer service
by
  • Verified Purchase
  • Recommended
debbie offered me an HVAC tune up at $29
debbie offered me an HVAC tune up at $29
by
  • Verified Purchase
  • Recommended
As a long time customer I continue to be impressed by the knowledge of employees. they are the...
As a long time customer I continue to be impressed by the knowledge of employees. they are the friendliest.
by
  • Verified Purchase
  • Recommended
Pat was very helpful in finding exactly what I needed very quickly.
Pat was very helpful in finding exactly what I needed very quickly.
by
  • Verified Purchase
  • Recommended
Poor customer service and support
Poor customer service and support
by
  • Verified Purchase
The associates at this store are the most well versed in tackling home projects and really eager ...
The associates at this store are the most well versed in tackling home projects and really eager to help all the while making sure each project fits my budget.
by
  • Verified Purchase
  • Recommended
I shop quite frequently at this particular store and have found staff always eager to assist me -...
I shop quite frequently at this particular store and have found staff always eager to assist me - whether it be just for information or making a sale! Store is customer service friendly.
by
  • Verified Purchase
  • Recommended
The only thing I didn't like about the store is the last three times I have visited the store all...
The only thing I didn't like about the store is the last three times I have visited the store all of the mobility scooters were at the exit. I'm a 100% disabled vet and my feet were really burning by the time I found them at the exit.
by
  • Verified Purchase
  • Recommended
This is a review of their lawn mower repair service, not the store. They took more than three mon...
This is a review of their lawn mower repair service, not the store. They took more than three months to fix a minor problem on my mower. (Shipped it up to northern VA to fix) Upon delivery back they broke the handle which delayed it at least another month. I'm kicking myself for not at least asking how long it would take. If they said two weeks I would have reconsidered. I would not have imagined anything taking even close to this long. I spent the whole summer without my mower for a problem that I could fix in 15 minutes with a part that would take two days to get delivered to me. I just wanted to warn anyone handing over their mower to them. You might plan for not getting it back for a long time.
by
  • Verified Purchase
I go to this store because I can find what I am looking for in a short amount of time & get back ...
I go to this store because I can find what I am looking for in a short amount of time & get back home quickly to go to work.
by
  • Verified Purchase
  • Recommended
The employees are pleasant, friendly and helpful. They know the store and the location of items i...
The employees are pleasant, friendly and helpful. They know the store and the location of items in the store. I have actually had employees take me to the location of the item I was asking about ! It is a positive experience to shop in this store. The store has always had what I was looking for IN STOCK.
by
  • Verified Purchase
  • Recommended
Vert Helpful, very friendly
Vert Helpful, very friendly
by
  • Verified Purchase
  • Recommended
Great advice from Don in the paint department! Did what he advised me to do and the job turned ou...
Great advice from Don in the paint department! Did what he advised me to do and the job turned out great!
by
  • Verified Purchase
  • Recommended
Good store with good , knowledgeable people and decent products.. But the aisles are always clutt...
Good store with good , knowledgeable people and decent products.. But the aisles are always cluttered with cardboard junk product displays that bottleneck and block products I'm looking for.
by
    • Recommended
    Showing 1-30 of 412 reviews

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