#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(307)685-4702

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1105 E Boxelder Rd

Gillette, WY 82718

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 239 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (239)
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Showing 1-30 of 239 reviews
Great Experience
People are very friendly there. They are also very helpful.
by
  • Pro
  • Recommended
Great Help in the plumbing department
The Plumbing Dept associates were very helpful and prompt. Thanks
by
  • Pro
  • Recommended
Friendly Customer Service
I received assistance from Jennifer JBH4179. She helped me determine if the Dewalt Miter saw that I was going to purchase included a saw blade or not. She also walked me to her register and proceeded to ring my purchase in a very friendly, efficient manner. She wore a smile during our entire interaction. Thank you Jennifer
by
    • Recommended
    Great transaction
    Needed help with choosing paint. Associate was available and very helpful. Gave me good recommendations. Checkout was a breeze and the cashier was very nice. Highly recommended!
    by
      • Recommended
      Always helpful
      This Home Depot is very well organized and kept clean and tidy. The associates here are one of the best I've ever shopped in. They are friendly and helpful and professional.
      by
      • DIY
      • Recommended
      Best Big Box Store Ever
      When ever I shop there it is a very good experience, always have what I need and great product availability. If I need help the Associates are very helpful and great folks to be around.
      by
      • DIY
      • Recommended
      CUSTOMER SERVICE!
      Crystal the Cashier was amazing!!! While new to the Home Depot family she did amazingly well. Her Customer Service skills and natural ability to smile and be kind are outstanding!! I teach CS in the Gillette area and Crystal would an example of how it is done. Thank you!!!! for a great shopping trip!
      by
      • DIY
      • Recommended
      great store experience. all you need and more.
      Store is clean, well organized.All products are east to find.So many products that I enjoy walking around looking at everything.A very relaxed feeling.but help is readily available if needed.fun to visit
      by
        • Recommended
        very dissapointed
        I was very dissapointed to see that they had "Pro" parking spots within feet of the door and their Handicapped parking is out in the middle of the parking lot. Their "Pro" customers also have their own express checkout. Just to be clear, I qualify as a "Pro" customer, but I think it is more important for their handicapped customers to be closer to the door than their prefered customers. I will not shop at Home Depot unless I can't find an item anywhere else.
        by
        • Pro
        I don't care if a different store comes to town.
        I always find what i need here. Prices and selection are good. Everyone is very helpful and friendly. I'm going to continue getting my hardware, garden, and lumber needs at this store.
        by
        • DIY
        • Recommended
        great store
        even though the rest rooms were closed due to remodeling, outside facilities of a caliber and cleanliness i have never before encountered , were wonderfully provided. indicates the customer service commitment better than anything else could have.
        by
          • Recommended
          Awesome
          My experience at Home Depot has been very good ,associates are very helpful .
          by
            • Recommended
            PAINT FOR THE NEW HOUSE
            I bought 8 gallons of different colors for my new house and the paint associate had them ready in less than 20 minutes. It was a great experience and the Colors were as planned.
            by
            • DIY
            • Recommended
            great service
            Great service from Erin..very nice helpful and funny..Melissa was helpful also.. is so nice when you can get someone to pay attention to you and take the time to want to help and not just say I'm not sure ..but put forth effort to help you..nice to see and will ask for her often.. your employees should take a look at her efforts and try like her..thank s erin
            by
            • Pro
            • Recommended
            Awesome!
            I needed a particular item that our local store didnt carry. Penny and Rowland went above and beyond trying to locate my items I needed as well as helping me pay for them so that when I drive to Denver my items will be ready and waiting! Couldn't have had a better experience!
            by
            • Pro
            • Recommended
            Horrible experience!!!
            Customer service was awful!!! We had to lift and load our lumber ourselves!! And it is Home Depot policy that they are to lift and load lumber for you. The associates run when they see you start to approach them for help. They have no knowledge of the products. They are lazy and rude!!
            by
              Terrible Customer Service
              This is not the first time we've had trouble finding helpful or knowledgeable employees at this store. We've been trying to buy an over the range microwave for about a month but were always told they were completely out of stock except the floor model. Today was the first time someone took the time to look and found that the quantity in the system was in fact wrong and they had one in stock. While we appreciated getting some service today it took 15-20 minutes before we found someone. the first employee we talked to didn't even try to call someone to appliances to help us. For the amount of money we have spent at this store we do not like to shop or purchase things here.
              by
              • DIY
              NICE TO HAVE HAPPEN
              Finally an employee who is willing to help and understood what we were trying to do. Rewire a water well for livestock. It does take some things different in order for it to be safe from cows and weather. The associate who helped my husband in electrical knew that and did not make my husband mad by treating him like a moron for needing something different than what the associate was used to selling!! Great job on finding good help! He made my husband's day by how nice and helpful he was!
              by
              • DIY
              • Recommended
              Two great Departments!
              We recently moved to the area and purchased a home here. We have done some extensive remodeling and re-decorating. The ladies of the paint department, as well as the associates in the Lawn & Garden area have been not only knowledgeable in their recommendations of product, but extremely helpful in finding the items we need to make this house our home. Very happy with the customer service associates in these two departments!
              by
              • DIY
              • Recommended
              buying
              I had very good service at the store and Barb , Angela,Darwin and Cindy made shopping a pleasant experience.
              by
                • Recommended
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                                • Recommended
                                Showing 1-30 of 239 reviews

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