#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)850-2402
Tool & Truck Rental(616)850-2410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
900 Jackson St
Grand Haven, MI 49417
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.9 out of 499 reviews
97%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (499)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 499 reviews
Angels in disguise
After leaving a competitor's store in tears today, it was so refreshing to walk into the GH HD with welcoming smiles and staff's willingness to help me. After already having an emotional experience that day, to walk in to HD and have so MANY staff happy to help...it meant the world to me. I wanted to hug the staff that helped me. I don't think they will ever know how valuable their treatment was. I cannot thank them enough.
by
    • Recommended
    Veteran Discount Check Out
    Veteran's ensure your app for HD is up to par, as associates there don't like to help you and are very snippy when they have to actually work. The management also said they train people this way. My experience there on 19-9-22 the Grand Haven store was disturbing and very negative towards me as my app wasn't working there. The employee made the following comments, I will only do your discount this time only, if the app doesn't work you can call the home office, you can shop somewhere else instead of HD. The employee was rude, negative and condescending.
    by
      1 found this review helpful
      Great selection of products and services.
      I had a specific set of products/goals in mind, including recycling a tool battery, and Home Depot was there for me.
      by
        • Recommended
        Goated Location
        Zeus these guys are the best.
        by
          • Recommended
          Great, helpful staff
          Our experience at the Grand Haven Home Depot was great. Helpful, knowledgeable staff led us to the right products quickly and efficiently.
          by
            • Recommended
            The place to go
            We use Home Depot for so many needs and even plants. Other places do not even water but our Home Depot has great plants, we bought for a Womens Shelter and for home.
            by
            • Pro
            • Recommended
            Helpful & friendly.
            This is my go to store for all household needs. Paint brushes, light bulbs, solar lights, etc. They are very gracious about returns. They never hassle me about an item I bring back.
            by
              • Recommended
              Great employees!
              I went with the intention of getting a lock washer for my wind catcher. An associate told me to use a flat washer instead because it would work better with less friction. It did. Another employee helped me with an idea. I was very impressed with both of them.
              by
                • Recommended
                Happy Customer
                I have shopped at this Grand Haven store for years and I believe they do their level best to be the most clean and organized store that they can be.
                by
                  • Recommended
                  Great Service - Thanks Justin W.
                  Justin at the mill work desk helped me locate an interchangeable part for a broken decorative exterior door handle. Cost me $17 to fix my handle, instead of $135 to replace the door handle. Really appreciated that he became involved with my problem and helped me find a solution.
                  by
                    Good home improvement store
                    They supplied me with all my tools I've purchased and my painting needs
                    by
                      Great customer service
                      Home Depot is my favorite home improvement store, and the Grand Haven store is my favorite of the Home Depot stores I have shopped tat.
                      by
                        • Recommended
                        Always find what we need at a fair price
                        The Grand Haven store always has what we need and the sales associates always ask if they can help find something. When we do have questions, there is always someone that is knowledgable and can help us. And our dog is always happy to go to Home Depot because he knows when he goes there, he's going to be offered a treat!
                        by
                          • Recommended
                          Great Customer Service
                          Our cashier, Patrick, suggested we purchase a 2-pack of furnace filters instead of 2 singles which ended up saving us about $15! Great customer service and our dog loves going there with us for exercise and treats. We always enjoy our trips to Home Depot!
                          by
                            • Recommended
                            Enjoyed
                            I’m 68 years old & a lady & I just bought my first cordless drill, the sales person explained the drill to me and I appreciated it a lot. Thanks Home Depot
                            by
                              • Recommended
                              Knowledgeable help
                              I appreciate that there are always knowledgeable people around to consult about projects. I also appreciate the tool rental.
                              by
                                • Recommended
                                Frige filter
                                PLease see the comments section on the survey. We were very pleased.
                                by
                                  • Recommended
                                  Very helpful and courteous staff.
                                  We had a great experience working with Nancy to buy new appliances. She was knowledgeable and thorough. And fun to work with.
                                  by
                                    • Recommended
                                    GREAT team!
                                    Every time I am in our local store, I receive GREAT service! They seem genuinely happy to be there, and even happier to help. Always a good shopping experience at the Grand Haven store!
                                    by
                                      Great selection on appliances, flooring, paint, all my remodeling needs.
                                      I am purchasing all I need for my projects to remodel my home.
                                      by
                                      • DIY
                                      • Recommended
                                      Excellent help from employees. Cashiers are always friendly.
                                      Excellent help from employees. Cashiers are always friendly.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Real first bad experience with Home Depot, I requested assistance from four different employees t...
                                      Real first bad experience with Home Depot, I requested assistance from four different employees today and waited for an half-hour. Having some materials that would have a very difficult time fitting in my Verano I was seeking help to cut it in half. But I needed it, so I just made it fit luckily, guess this is not the only store that needs some help. I will still recommend this store, but watch out...Peace.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The staff are very courteous and helpful. I like being able to order online and pickup in store. ...
                                      The staff are very courteous and helpful. I like being able to order online and pickup in store. Helps reduce wasted trips to get a product I need.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Nancy in Appliances was awesome to work with. She spent all the time we wanted to help us figure...
                                      Nancy in Appliances was awesome to work with. She spent all the time we wanted to help us figure out what would work in our kitchen. She never left us to talk to others. She stayed with us through the whole shopping trip. Can’t recommend this store enough. Great customer service.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This store is perfectly located for me. They always have the higher end quality products I desire...
                                      This store is perfectly located for me. They always have the higher end quality products I desire in stock. The staff is does a nice job at helping me when I need help but also leaving me be when I don’t need any help and am set on quickly getting what I need and getting out of there.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      They are exceptional employees! My experience was great. I bought a lawn mower from them and I op...
                                      They are exceptional employees! My experience was great. I bought a lawn mower from them and I opened a charge card they took their time with me and explained everything completely! Just very kind and patient! I will continue to shop there and tell others about the wonderful service I personally received .Great job Home Depot!!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Staff has little interest in helping customers and shelves are not adequately stocked.
                                      Staff has little interest in helping customers and shelves are not adequately stocked.
                                      by
                                      • Verified Purchase
                                      I always look forward to my visits to the Grand Haven Home Depot. On my most recent visit I was i...
                                      I always look forward to my visits to the Grand Haven Home Depot. On my most recent visit I was immediately greeted by employees that were extremely friendly, knowledgable, and eager to help me find everything that I needed to complete my home improvement project. When I went to another department I received the same friendly and helpful service. I would gladly go out of my way just to experience this pleasant shopping experience.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great place to shop for the home.
                                      Great place to shop for the home.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Clean friendly helpful staff. They are right there to help you.
                                      Clean friendly helpful staff. They are right there to help you.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 499 reviews

                                      Nearby Stores

                                      2699 Henry St

                                      Muskegon, MI 49441

                                      9.76 mi

                                      Pro Service Desk

                                      (231)759-2604

                                      Mon-Sat: 6:00am - 10:00pm

                                      Sun: 8:00am - 6:00pm

                                      4900 Wilson Ave Sw

                                      Grandville, MI 49418

                                      26.71 mi

                                      Pro Service Desk

                                      (616)233-7534

                                      Mon-Sat: 6:00am - 10:00pm

                                      Sun: 8:00am - 6:00pm

                                      2727 Alpine Ave Nw

                                      Walker, MI 49544

                                      26.87 mi

                                      Pro Service Desk

                                      (616)447-1404

                                      Mon-Sat: 6:00am - 10:00pm

                                      Sun: 8:00am - 6:00pm