#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)226-0117
Tool & Truck Rental(541)226-0115
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Northeast Mill Street
Grants Pass, OR 97526
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Customer Store Reviews

  • 4.6 out of 793 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 793 reviews
Always Happy With Our Visit
The store is always clean and employees are friendly and helpful.
by
  • Verified Purchase
  • DIY
  • Recommended
Nursery Department
This is a great place to find plants and shrubs for your garden; they are organised so you can find perennials and annuals easily, and shade/sun too. The store employees are very courteous, and the checkout process goes smoothly.
by
  • Verified Purchase
  • DIY
  • Recommended
Great customer service
Great customer service and help in any department I've shopped in. Quality products that I need for my home projects. Knowledge of employees had been helpful. Love their DIY projects to learn from. Big thank you!
by
  • Recommended
Great for DIY
We live in a smaller town, and the addition of a Home Depot has helped a lot with finding stuff for our home projects. Before HD arrived, our choices were limited.
by
  • Verified Purchase
  • DIY
  • Recommended
always fun
like a candy store for the home do it your self person
by
  • Verified Purchase
  • Pro
  • Recommended
This store is a mess. It is hard to get through the aisles without running into a full cart that is just sitting there.
The store is always a mess with material cluttering the aisles. The employees will watch you try to load lumber but not bother to ask if you need help.
by
  • Verified Purchase
  • DIY
1 found this review helpful
Great employees
If you need help there are plenty of well informed employees to help with a smile
by
    • Recommended
    Great service and price
    After comparing prices on a new washing machine, Home Depot beat the competition by $50.00 on the exact same item. After ordering the washing machine, we wandered around the store and found several other items that we needed. All total we made 3 separate purchases that day, and saved money while doing so.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great help from employee
    I was very pleased with the help I got from an employee with the first name of "Austin". He made my shopping experience a great one.
    by
    • Verified Purchase
    • Recommended
    Great experience
    When I am not sure what I am looking for, I head straight to customer service. Sometimes they answer my question and direct me, sometimes I ask for more help and they call an associate to take me there. Sometimes I get stubborn and try to find it myself. But when I need help, they are there.
    by
    • Verified Purchase
    • Recommended
    Excellent service and product selection
    It is a well organized store which makes it easy to find the products you need. The product selections are extensive and high quality. Prices are more than competitive to other home improvement stores. If we need anything for our home or garden, we shop at Home Depot.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great Cashier
    Everything was clean and orderly, Carol was awesome at the register
    by
    • Verified Purchase
    • Pro
    • Recommended
    Friendly people
    Friendly people I found what I needed I will be shopping there again every time I go to
    by
      • Recommended
      Poor, poor customer service
      Multiple customers waiting to check out. The ONLY registers opened were self checkout? (really) Inquired to the employees as to why there wasn't a staffed register open and they refused to provide an explanation and were extremely rude and condescending.
      by
      • Verified Purchase
      • Pro
      3 found this review helpful
      great customer service
      Employees were all very helpful and seemed relaxed, knowledgable and happy to be working here. That says alot
      by
      • Verified Purchase
      • Recommended
      WONDERFUL STORE
      GREAT STORE NICE AND CLEAN WONDERFUL EMPLOYEES . GOT EVERYTHING WE NEEDED AND THEN SOME. GREAT HELP IN EVERY DEPARTMENT WE WENT INTO .
      by
      • Verified Purchase
      • DIY
      • Recommended
      Home Depot in Grants Pass is great
      The store is laid out so that things are easy to find. The shelves are well stocked. If there is a need to get help and associate is always handy and easy to find. I have always had my questions answered with patience and expertise. Kudos to Home Depot, my favorite store.
      by
      • Verified Purchase
      • Recommended
      Excellent Store Experience
      Everything I've needed was in stock, unlike our other hardware stores (5 other Hardware stores). Prices were good and some items cheaper due to some problems. Associates were very helpful. In and Out quite fast even though it was crowded.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Very nice store with wonderful employees.
      Each time I shop at this store, I am greeted by many of the employees that are super friendly and very willing to help me out if I need assistance. I have not encountered a time when I needed assistance that an employee was not sent to me very quickly. I have never had to stumble around hoping to find something. The store is clean. It is also laid out sensibly and easy to navigate.
      by
      • Verified Purchase
      • Recommended
      Love our Homedepot
      This store is exactly what I need when shopping to improve my home and my rentals. It had everything and more than I expected.
      by
        • Recommended
        Awesome store!!
        The one specific thing I always appreciate about this store is being able to find help when I need it. I'm a little challenged in plumbing and can always find someone to help me find exactly what I need!! All the associates are very friendly and helpful. I love how clean the store is. The plants in the garden area are always watered and the dead ones removed so it looks neat and clean!! Since this store opened in Grants Pass, I have never had an occasion to leave and go somewhere else because what I needed wasn't available!!
        by
        • Verified Purchase
        • DIY
        • Recommended
        Ok, but not so helpful
        The employee who was called to help me was in a big hurry to get rid of me and barely answered my questions.
        by
        • Verified Purchase
        • DIY
        • Recommended
        One of the better locations
        This particular Home Depot location is always very clean and never too busy. Employees always seem to be ready to help and it's relatively quiet compared to many of the stores I shopped living in Los Angeles.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Help is here to assist in every area
        Every department has an associate to help you find what you're looking for and friendliness matters to me.
        by
        • Verified Purchase
        • Recommended
        Great
        My experience was very good. Top rate good service.
        by
        • Verified Purchase
        • DIY
        • Recommended
        This store is very cluttered. There are always boxes stacked in the aisles waiting to be put on shelves.
        This store is very cluttered. There are always boxes stacked in the aisles waiting to be put on shelves. If you need an item that is boxes on the shelves there isn't any way for them to know where it is at, they have to look all over to find it.
        by
        • Verified Purchase
        • DIY
        1 found this review helpful
        Like any other large chain.
        There's always people in the front end to take your money and greet you at the door. When you need something in plumbing or door/window, etc, sometimes it's hard to find anyone. I generally shop the local/regionally owned stores first and go here if I can't find what I want elsewhere.
        by
        • Verified Purchase
        • DIY
        • Recommended
        I shop all over the Valley, and had one of my best experiaence`s at the Home Depot.
        I went in looking for drill motors that I researched on line, when I arrived the clirk was finishing up with another customer, and asked if I could give him a minute, then promptly asked if he could help, took me right to the products I inquired about , helped me load them. Can`t ask for a better day. Thank You Home Depot..
        by
        • Verified Purchase
        • DIY
        • Recommended
        I always enjoy shopping here.
        Everything is easy to find, the sales persons are helpful and seem to be well informed. I am impressed on how well the live plants appear to be taken care of, and the clerks try to check me out quickly and are always cheerful. Overall, I feel comfortable in the store and it smells and looks clean.
        by
        • Verified Purchase
        • Recommended
        Great Experience
        We had an exceptional experience buying our dishwasher and microwave, our associate went out of her way to explain the product and answer our questions as well as took us up to the cashier to ensure we were given the sales & discounts available!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 793 reviews

        Nearby Stores

        3345 Grove Road

        Phoenix, OR 97535

        27.75 mi

        Pro Service Desk

        (541)512-3262

        Mon-Sat: 6:00am - 10:00pm

        Sun: 7:00am - 8:00pm