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Filter Reviews By:Rating, Profile, Gender, Age (793)
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Showing 1-30 of 793 reviews
Sep 12, 2016
Always Happy With Our Visit
The store is always clean and employees are friendly and helpful.
by
Verified Purchase
DIY
Recommended
Sep 12, 2016
Nursery Department
This is a great place to find plants and shrubs for your garden; they are organised so you can find perennials and annuals easily, and shade/sun too. The store employees are very courteous, and the checkout process goes smoothly.
by
Verified Purchase
DIY
Recommended
Sep 8, 2016
Great customer service
Great customer service and help in any department I've shopped in. Quality products that I need for my home projects. Knowledge of employees had been helpful.
Love their DIY projects to learn from. Big thank you!
We live in a smaller town, and the addition of a Home Depot has helped a lot with finding stuff for our home projects. Before HD arrived, our choices were limited.
by
Verified Purchase
DIY
Recommended
Aug 27, 2016
always fun
like a candy store for the home do it your self person
by
Verified Purchase
Pro
Recommended
Aug 21, 2016
This store is a mess. It is hard to get through the aisles without running into a full cart that is just sitting there.
The store is always a mess with material cluttering the aisles. The employees will watch you try to load lumber but not bother to ask if you need help.
by
Verified Purchase
DIY
1 found this review helpful
Aug 19, 2016
Great employees
If you need help there are plenty of well informed employees to help with a smile
by
Recommended
Aug 19, 2016
Great service and price
After comparing prices on a new washing machine, Home Depot beat the competition by $50.00 on the exact same item. After ordering the washing machine, we wandered around the store and found several other items that we needed. All total we made 3 separate purchases that day, and saved money while doing so.
by
Verified Purchase
DIY
Recommended
Aug 18, 2016
Great help from employee
I was very pleased with the help I got from an employee with the first name of "Austin". He made my shopping experience a great one.
by
Verified Purchase
Recommended
Aug 16, 2016
Great experience
When I am not sure what I am looking for, I head straight to customer service. Sometimes they answer my question and direct me, sometimes I ask for more help and they call an associate to take me there. Sometimes I get stubborn and try to find it myself. But when I need help, they are there.
by
Verified Purchase
Recommended
Aug 13, 2016
Excellent service and product selection
It is a well organized store which makes it easy to find the products you need. The product selections are extensive and high quality. Prices are more than competitive to other home improvement stores. If we need anything for our home or garden, we shop at Home Depot.
by
Verified Purchase
DIY
Recommended
Aug 8, 2016
Great Cashier
Everything was clean and orderly, Carol was awesome at the register
by
Verified Purchase
Pro
Recommended
Aug 5, 2016
Friendly people
Friendly people I found what I needed I will be shopping there again every time I go to
by
Recommended
Jul 31, 2016
Poor, poor customer service
Multiple customers waiting to check out. The ONLY registers opened were self checkout? (really) Inquired to the employees as to why there wasn't a staffed register open and they refused to provide an explanation and were extremely rude and condescending.
by
Verified Purchase
Pro
3 found this review helpful
Jul 23, 2016
great customer service
Employees were all very helpful and seemed relaxed, knowledgable and happy to be working here. That says alot
by
Verified Purchase
Recommended
Jul 14, 2016
WONDERFUL STORE
GREAT STORE NICE AND CLEAN WONDERFUL EMPLOYEES . GOT EVERYTHING WE NEEDED AND THEN SOME. GREAT HELP IN EVERY DEPARTMENT WE WENT INTO .
by
Verified Purchase
DIY
Recommended
Jul 14, 2016
Home Depot in Grants Pass is great
The store is laid out so that things are easy to find. The shelves are well stocked. If there is a need to get help and associate is always handy and easy to find. I have always had my questions answered with patience and expertise. Kudos to Home Depot, my favorite store.
by
Verified Purchase
Recommended
Jul 11, 2016
Excellent Store Experience
Everything I've needed was in stock, unlike our other hardware stores (5 other Hardware stores).
Prices were good and some items cheaper due to some problems.
Associates were very helpful.
In and Out quite fast even though it was crowded.
by
Verified Purchase
DIY
Recommended
Jul 8, 2016
Very nice store with wonderful employees.
Each time I shop at this store, I am greeted by many of the employees that are super friendly and very willing to help me out if I need assistance. I have not encountered a time when I needed assistance that an employee was not sent to me very quickly. I have never had to stumble around hoping to find something. The store is clean. It is also laid out sensibly and easy to navigate.
by
Verified Purchase
Recommended
Jul 5, 2016
Love our Homedepot
This store is exactly what I need when shopping to improve my home and my rentals. It had everything and more than I expected.
by
Recommended
Jul 2, 2016
Awesome store!!
The one specific thing I always appreciate about this store is being able to find help when I need it. I'm a little challenged in plumbing and can always find someone to help me find exactly what I need!! All the associates are very friendly and helpful. I love how clean the store is. The plants in the garden area are always watered and the dead ones removed so it looks neat and clean!! Since this store opened in Grants Pass, I have never had an occasion to leave and go somewhere else because what I needed wasn't available!!
by
Verified Purchase
DIY
Recommended
Jul 1, 2016
Ok, but not so helpful
The employee who was called to help me was in a big hurry to get rid of me and barely answered my questions.
by
Verified Purchase
DIY
Recommended
Jun 23, 2016
One of the better locations
This particular Home Depot location is always very clean and never too busy. Employees always seem to be ready to help and it's relatively quiet compared to many of the stores I shopped living in Los Angeles.
by
Verified Purchase
DIY
Recommended
Jun 22, 2016
Help is here to assist in every area
Every department has an associate to help you find what you're looking for and friendliness matters to me.
by
Verified Purchase
Recommended
Jun 21, 2016
Great
My experience was very good. Top rate good service.
by
Verified Purchase
DIY
Recommended
Jun 20, 2016
This store is very cluttered. There are always boxes stacked in the aisles waiting to be put on shelves.
This store is very cluttered. There are always boxes stacked in the aisles waiting to be put on shelves.
If you need an item that is boxes on the shelves there isn't any way for them to know where it is at, they have to look all over to find it.
by
Verified Purchase
DIY
1 found this review helpful
Jun 17, 2016
Like any other large chain.
There's always people in the front end to take your money and greet you at the door. When you need something in plumbing or door/window, etc, sometimes it's hard to find anyone. I generally shop the local/regionally owned stores first and go here if I can't find what I want elsewhere.
by
Verified Purchase
DIY
Recommended
Jun 16, 2016
I shop all over the Valley, and had one of my best experiaence`s at the Home Depot.
I went in looking for drill motors that I researched on line, when I arrived the clirk was finishing up with another customer, and asked if I could give him a minute, then promptly asked if he could help, took me right to the products I inquired about , helped me load them. Can`t ask for a better day. Thank You Home Depot..
by
Verified Purchase
DIY
Recommended
Jun 9, 2016
I always enjoy shopping here.
Everything is easy to find, the sales persons are helpful and seem to be well informed. I am impressed on how well the live plants appear to be taken care of, and the clerks try to check me out quickly and are always cheerful. Overall, I feel comfortable in the store and it smells and looks clean.
by
Verified Purchase
Recommended
May 31, 2016
Great Experience
We had an exceptional experience buying our dishwasher and microwave, our associate went out of her way to explain the product and answer our questions as well as took us up to the cashier to ensure we were given the sales & discounts available!