#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)438-7702
Tool & Truck Rental(540)438-7708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
121 Burgess Rd
Harrisonburg, VA 22801
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Customer Store Reviews

  • 4.8 out of 379 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
Nice store with nice workers.
The store employees were friendly and helpful. It was clean and easy to locate items. At least two workers inquired to see if we needed assistance. We really appreciated the fact that we didn't have to ask for help when we checked out at the self check-out station. There was no waiting at the self check out station. A large utility cart was ready for us when we picked up the timbers and we didn't have to look around in the parking lot to find one. It was an all around good experience!
by
  • Verified Purchase
  • Recommended
The Employee's Rock! Knowledge, Kind, Patient, THEY CARE!
Every employee seems to know, at the very least, a little about every department in the store. They can tell you where even the most obscure item is and if they can't, they won't stop until they find it or someone who can. Very caring and patient employees. They truly want to help you get the right products for the job at hand. They take time to answer even the most obvious of questions while not making you feel rushed and they will stay with you until they are sure you are satisfied and can be of no further assistance. I have never met an employee there that I did not feel was a true asset to the company. It is a pleasure to shop there.
by
  • Verified Purchase
  • Pro
  • Recommended
Always friendly and helpful
I love the paint desk lady. We discuss her apron "designs" from the paint dots. Once a guy gave us a lengthy plumbing "lesson" even though we bought about $3 worth of stuff. Always get a friendly reception at this store.
by
  • Verified Purchase
  • DIY
  • Recommended
Good experience
The people were friendly and helpful. It only took me several minutes.
by
  • Pro
  • Recommended
Counter top purchase
Associate assisting was knowledgeable, friendly, not pushy, gave us plenty of time. and patent.
by
    • Recommended
    Great Experience
    Malloy was so helpful during our choice in new flooring for our house. He made it a lot less stressful for me and my husband.
    by
      • Recommended
      Bathroom Design Project
      We went into the store just to look at products, cabinets, sinks etc. We had a couple of questions and the associate spent considerable time explaining about the features, colors etc for what we were interested in. By time we left there we had ordered the bathroom cabinets and counter top. I have had several questions for this associate and she has answered and helped me every time with consideration and patience. The cabinets have come in and they are just beautiful. We have not started construction yet but will be using the company installer. Our experience so far has been very positive.
      by
      • DIY
      • Recommended
      Great Store Experience- excellent employee!
      Harvey Ellison saved my day! Helped me get everything I needed to fix my dryer duct and gave me some sound advice which I put to good use! Was able to complete my project without returning to the store for forgotten items and everything went smoothly! Thanks Harvey!
      by
      • DIY
      • Recommended
      Great store experience!
      Awesome staff. Great prices. The staff was very helpful, especially Kim.
      by
      • Pro
      • Recommended
      Great store, clean, organized. Big fan
      Went it for filters, found them quickly and purchased them with ease and no wait. What more can you ask for!
      by
      • DIY
      • Recommended
      Best tools
      The place to get your fevorite tool's and best service...
      by
        • Recommended
        equipment rental
        It was surprisingly easy to get assistance with the rental of an item that was needed for the day. Item was available and associates were very helpful.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Electrical dept sales associate Harvey rocks!
        Harvey came up to us and offered help in his dept,then returned to offer more help. Returned an item ( with receipt) and it took 2 min. Associate at self service check out helped us also! Other large box store I practically see tumble weed rolling down the isle, but this store goes out of there way to help.
        by
        • DIY
        • Recommended
        Great Experience
        Very Happy with entire experience at Harrisonburg VA store
        by
        • Pro
        • Recommended
        The home Depot
        I enjoyed my visit to this store, all the associated were very helpful and explain all my questions and concerns about the product that I was interested in buying, I went ahead and buy my Ryobi generator 2200, also purchased the 3 yr. Repair plan.
        by
          • Recommended
          A Veteran and senior citizen shopping at Home Depot
          What I real liked is the cashier saw my Vietnam Veteran hat and ask if I had a card showing that I am a Veterian,. I could get a 10% discount. She didn't have to tell me that, but she did. Thank you Home Depot for helping us vets.We senior citizens need any help we can get. It's not easy for us old folks who live on Social Security to make end meet. Town next to Broadway is Timberville and they are building a Wal-Mart. I wish it was a Home Depot. I saw your founder of Home Depot on TV, was very impressed with him. He was telling how Home Depot helped during disasters. It was chilling to see. I made up my mind, No more Lowe's, only Home Depot. Thanks again Home Depot. Jon Crafts Broadway, Va.
          by
            • Recommended
            Better than Excellent
            Customer service at The Home Depot -Harrisonburg is outstanding. This evening, when I walked past the customer service desk, Jenn told me she had an On-Line Order waiting for me. She had the item on the counter before I could even get the Pick-up Notification out of my pocket. My 2nd Grade English teacher always said it was incorrect to say "Very Excellent". Still, "Better than Excellent" is how I would describe the customer service I received today.
            by
              • Recommended
              Great store
              Friendly staff clean store and great products. Wish we had one closer
              by
                • Recommended
                Awesome Associates
                Store associate was waiting at the door to help customers find their way. She pointed us in the right direction right away - super easy!
                by
                  • Recommended
                  great
                  JOHN FROM PLUMBING WAS SUCH A PRESSURE, MADE OUR EXPERIENCE SO EASY
                  by
                    • Recommended
                    Excellent Store Experience!!!!!
                    All of the store associates were very helpful and they knew where everything was and what I needed to get my small project done!
                    by
                    • DIY
                    • Recommended
                    employees were kind and courteous and store was clean
                    store was clean and the employees were kind and helpful
                    by
                      • Recommended
                      buying experience
                      We found Andre to be extremely helpful. He took the time to explain the product to us. He was very polite and professionall. Conversely, Sarah was the associate at the door, and her attitude was bored and I got the feeling we she was totally uninterested in helping us. She also checked me out, and the attitude was the similar to the one she displayed at the door.
                      by
                      • DIY
                      • Recommended
                      Always Freindly
                      Robert and Wayne always great advise and helpful with problems in plumbing and appliance repair... Thanks so Much
                      by
                      • DIY
                      • Recommended
                      great store to shop
                      Very clean and you can find what you need ,The people are very nice and helpful .Quick checkout .
                      by
                        • Recommended
                        Another Fun Shopping Experience
                        I always have a good time shopping here at the Harrisonburg Home Depot. I have gotten to know many of the store associates and they know me and many of my repeated needs. We have a great time together
                        by
                        • Pro
                        • Recommended
                        When my community cooperative doesn't have it...
                        I usually look for needed building supplies or home maintenance tools and supplies at either the local cooperative (family owned and operated) or the local family-owned building supply and lumber yard. When I don't find there what I need, HD or Lowes are my next best locations to get the need met. Although HD and Lowes are sometimes interchangeable, I go to HD for some items and Lowes for others. Our local HD personnel are more available than the Lowes, nearly always. And when I'm looking for a new or unfamiliar item, I can be pretty sure that HD folks will be both available and go the extra distance to make sure I get what I'm after.
                        by
                        • DIY
                        • Recommended
                        Great Experience even on Black Friday!
                        The store was well organized so that I could get in and out quickly and safe. The associates were all very helpful and kind. I highly recommend this location.
                        by
                          • Recommended
                          Great items..great prices.
                          Staff was extremely helpful and friendly. Great deals on items
                          by
                            • Recommended
                            Great Service
                            The people were very friendly and very helpful. I would shop here again!
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 379 reviews

                            Nearby Stores

                            31 Windigrove Rd

                            Waynesboro, VA 22980

                            26.30 mi

                            Tool & Truck Rental

                            (540)941-5908

                            Pro Service Desk

                            (540)941-5902

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm