#1 Home Improvement Retailer

Henrietta #1246

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(307)
4
(57)
3
(11)
2
(4)
1
(14)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.8
4.7
The Home Depot
Contact Us
Main: (585)427-0390
Pro Desk: (585)240-8430
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
770 Jefferson Road
Rochester, NY 14623

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

6.14 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624
7.08 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.61 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Henrietta Home Depot. Come by and meet our team today.

No matter how complex your project may be, we're here to help you finish it. From Husky storage to cleaning supplies our team will get you in and out. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

Community involvement is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation has pledged to train 20,000 veterans to fill the industry pipeline by 2028. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.

We're happy to serve and provide guidance every step of the way. We look forward to seeing you in our aisles.

Sincerely,

The Henrietta Home Depot Store Team


What are the top Spring Savings available at the Home Depot Henrietta store?
Bring on spring with savings on seasonal essentials at The Home Depot. Kick-off the start of the season with new patio furniture for your deck or outdoor space. Give your lawn a fresh cut with a mower from our wide selection of lawn mowers and keep it lush and green with the help of fertilizers and outdoor plants. Outdoor entertaining is proving to be more popular than ever, and our deals on grills will help amp up your grilling game while hosting family and friends. Select one of our many exotic indoor plants to bring the spirit of spring into your home. Save big on supplies like pressure washers, brooms, bleach, vacuum cleaners and more for all your spring cleaning needs.

What Bathtub options are available to bath remodelers shopping at the Henrietta store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and drop-in bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home

What products and services does the Home Depot offer to kitchen remodelers shopping at the Henrietta store?
Choose from our wide range of cabinets, faucets, sinks and other kitchen accessories to create an inspiring kitchen space customized to your needs. We offer a variety of stylish kitchen cabinets, or you can design your own for ultimate personalization. Whether you’re going for bold designs with a pop of color or prefer a clean minimalist look with light kitchen cabinets, we have something for every remodeler. If you are considering a remodeling project on a budget, consider cabinet refacing to change the look of your kitchen without the expense of a complete makeover. For more information on our kitchen cabinet refacing by trusted installers, visit your Henrietta Home Depot store today.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Henrietta offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

393 reviews
5
(307)
4
(57)
3
(11)
2
(4)
1
(14)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.8
4.7
95% Of Customers
Recommend This Store 366 of 384 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Henrietta, NY 45 to 54, Male
great job

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I went in to buy garden soil. The brand and size i wanted was out except for 5 and a half bags,all ripped. When i asked for assistance the associate looked it up and found there was more but offered me the torn bags for half price. Not only that but told me he would line my trunk with plastic to keep my car clean. He never walked away but went through the line with me,lined my trunk and neatly loaded the bags of soil. It was a nice saving,as this was for our church gardens and a very pleasent experience. I just wish i had noted his name. Thank you so much.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
LIMA,NY 55 to 64, Female
GREAT CUSTOMER SERVICE IN THE PAINT DEPT BY STEVE

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

WE WANTED A GLOSS PAINT FOR THE PORCH WITH THE SAND ADDED AND THE PAINT DEPT ASSOCIATE GOT US EVERYTHING THAT WE ASKED HIM FOR , MIXED THE PAINT AND THE ADDITIVE AND WAS VERY HELPFUL !

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Spencerport NY 45 to 54, Male
Always a good experience thanks to the helpful associates.

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

As usual, always very happy when I leave the store friendly staff, good product, reasonable prices. Support , services and prices, you have the total package in my eyes.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, ny 25 to 34, Female
great experience!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Found some amazing new items like a battery operated weed whacker that pairs with our other tools. Super light and great price!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, ny 55 to 64, Female
I found everything I need and the service was very good

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
5

I found what I need and the people working in the store were very helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Hank in Hardware very Helpful

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
4

Hank in Hardware very Helpful - he was very knowledgeable and helped make the right choices for the job.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Pittsford 55 to 64, Female
Like going home to pick out what you need

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Home Depot will always be my favorite place to buy home needs items. It's always spotless and easy to find what you need. Prices are reasonable and never a wait to check out

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 25 to 34, Male
survey for drill purchase

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
5

I was very happy with the merchandise available, the cashier was extremely happy and helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 45 to 54, Male
Always satisfied!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

The store always has knowledgable staff who know what they are talking about, particularly in the plumbing and electrical fields. As a remodeling and construction professional, I find that the building materials in general, are brands that professionals, more often than not, prefer. Prices generally are very good, and the online "ship to store" options increase one's choices immensely.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
ny 45 to 54, Male
It was ok

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
5
4

the store was clean ,didn't see any help in the store if I needed it .

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 55 to 64, Male
good store location

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I like the idea of seeing many of the same faces at the store.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
New York 55 to 64, Male
Very good store good pricing

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The only store I use. I find everything I need great

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Henrietta, NY 55 to 64, Male
Home Depot , Henrietta, NY

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

All fine at this location, I have seen many of the same faces...

Was this helpful?
  • helpful0
  • unhelpful0
  • report
45 to 54, Male
It was a pleasure doing business at this store

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I was very pleased with my experience at The Henrietta store. Joe in plumbing was very helpful with a warrenteed sump pump that I had purchesed 3 years earlier. He asked me if I needed assistance with anything first. Before I had a chance to ask for help. This, I thought was very proffesional and definatly the way things should be. He set up a replacement sump pump for my returned one right away. While I was waiting at the courteousy desk I noticed a brand new stove on sale, and asked Joe about it. Again he set me up with purchasing it and got other associates to assist in loading it in my vehicle. I was totally pleased with my experience at this store. Kind Regards, Ken R. Geneseo,ny.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Henrietta NY 25 to 34, Male
Great Clean Store!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Always go here. Staff is great and the store is clean!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Scottsville 65 or over, Female
First time using on Line ordering. .

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store associates were really over the top . Friendliness was wonderful , helpful and fast !! I will be back many times ! Thank you to all . Sco

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Spencerport, New York 55 to 64, Female
Great product

5.0

out of 5

I had been looking for stone and blocks to finish off part of my patio and to construct a small retaining wall for a raised bed. I needed "red" patio blocks and after looking all over I finally saw them advertised in the flyer at a really great price to boot! I also purchased some pretty multicolored "cinder" type blocks for the area I needed to construct my raised bed and they are really beautiful. They too were on sale at a fabulous price. The products are very attractive and the service at the store was very helpful and friendly. Home Depot has always been one of my favorite places to shop.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 65 or over, Male
Delivery folks Matt and Neil were AWSOME, AWESOME, AWESOME!!!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Home Depot delivery folks Matt and Neil delivered 22 arborvite bushes and boxwoods right to the spot I needed it. On time, great attitude and made my life simple! I'll be back!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Henrietta, NY
Super Fast in & out

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Store associate in lighting was quick and pointed me to the exact location and with self-checkout, I was out in less than 3 minutes with a kind '...thank you, have a nice day...' from front-end associate upon my exit !

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester NY 55 to 64, Male
Trying to find things in Home Depot

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
2
3

I went to the store to purchase Garden equipment and was unable to find it. I asked for help from the customer service desk and was told to use my phone app!!!!!!!!!!!. I do not carry around a phone to help find goods in stores I shop in. I also mentioned to the check out clerk of how difficult it was to find items in the store and she said she relies on her phone to find things. Something is very wrong with a culture that requires customers to use phone apps to shop. I have found the one store that has the worst customer service is Home Depot. I only shop at HD as a last resort as I do not need challenges to spend my money.

Was this helpful?
  • helpful0
  • unhelpful1
  • report
bennette 65 or over, Male
great service befor SHOPPING

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
4
4

the associate that went and got the only rider cart avlable but not charged, if that service had not been given I would have had to go to a competitors store or different homedepot store and that would not be vary likely.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
rochester ny 45 to 54, Male
great store

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

This store is very nicely layed out, I do like shopping at Home depot

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Henrietta, NY 45 to 54, Female
Exceptional Customer Service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We just ordered a total kitchen renovation from the Home Depot including kitchen, cabinets, counters and sink. The associate in the kitchen and cabinets department was so knowledgeable and helpful in helping us design our kitchen. We still have many more accessories to pick out and will definitely be going back to purchase those items as well. And we recommend the Home Depot for your next kitchen remodeling project. We were very pleased.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 65 or over, Male
Great store experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store greeter made me smile. Once in the store, I was assisted by very helpful associates. The check-out I found the cashier very friendly. Help make my day.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Rochester, NY 55 to 64, Male
Another easy visit

4.0

out of 5

always friendly people. Their online inventory matched what they had in the store (unlike the competition)

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories