#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(936)294-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
215 Interstate 45 North
Huntsville, TX 77320
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Customer Store Reviews

  • 4.5 out of 399 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (399)
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Showing 1-30 of 399 reviews
Great Customer Service
Employees are always willing to help.
by
    • Recommended
    Outrageous
    A lot of employees that work here don't know what they're doing and they fuss at each other over miss communication because nobody knows what they're doing. I also noticed it is a very unsafe environment for the employees because they don't know how to lift and handle a lot of those dangerous items.
    by
      1 found this review helpful
      Amazing work
      Everyone here is always super helpful. They go above and beyond to help you find what you need.
      by
        • Recommended
        All good
        Overall, a great store to shop.
        by
          • Recommended
          Great Store
          We bought windows, but we enjoyed browsing through the store. We got ideas for other projects that we plan to do!
          by
            • Recommended
            Great service.
            Great service. Will return mainly due to the helpful cashier.
            by
              • Recommended
              Best Home Depot in 4 States
              I have had occasion to visit multiple Home Depots in 5 different states and without a doubt, the one in Huntsville, Texas is the BEST. Friendly knowledgable people is always a plus for any of my visits. Whether they are helping me or I see them others, service and smiles count.
              by
                • Recommended
                Helpful, courteous employees
                Every single time I go into the Huntsville, Tx location I am greeted with smiles and helpfulness! The staff there goes above and beyond to meet my daily needs as a contractor
                by
                  • Recommended
                  Quality & Price
                  I always go to HD first for quality yet a fair price and availability!!!
                  by
                    • Recommended
                    James is the best!
                    James is the best cashier I’ve ever had! He is friendly, thoughtful, and seems to genuinely care about each of his customers!
                    by
                      • Recommended
                      Grace place to shop for building supplies and all of the needs excellent kind people and everybody's willing to help you great check out have a great day
                      Couple of months ago about a chainsaw and a table saw and they're working perfectly had no problem in having no problem with it at all very excited about my product that I have the merchandise
                      by
                        best example of poor management equals poor employees
                        unless you know what you are looking for and where it is, only shop here to watch groups of emplyees bullshifting.
                        by
                          We were able to find all the products very easily.
                          We always buy our air filters at Home Depot and they work well.
                          by
                            • Recommended
                            Not Happy
                            I never receive good service at this store. You can never find an associate to assist you and when you do they are rude and act as if you are inconveniencing them when you ask for assistance. I always say I'll never go back, but out of necessity, I had to go this time.
                            by
                              1 found this review helpful
                              Perfect Experience! Better Than I Hoped For
                              Tracy & Mary are wonderful! I got a great deal on a dishwasher I wanted. This store has the friendliest, most helpful staff of any Home Depot I've EVER shopped at. They stock things that closer stores don't keep on hand anymore. I'd never been in this store before (I live 80+ miles from Huntsville). I'm so glad we decided to come here.
                              by
                                • Recommended
                                Home Depot is go to store.....
                                I go to Home Depot often. Just wish their employees were more helpful.
                                by
                                  • Recommended
                                  Store Review
                                  I have always been able to find anything I needed at this store. I did try to find some T-Rex double sided tape again but could not find it. This happens a lot. We find a product we like then it is no longer available.
                                  by
                                    • Recommended
                                    Workers
                                    Recently bought a ceiling fan and worker found me and asked if he could assist us without us looking or asking for help.. He was very knowledgeable and fr.
                                    by
                                      • Recommended
                                      Excellent Customer Service from Juwun
                                      Juwun always has a positive attitude when greeting customers.
                                      by
                                        • Recommended
                                        Great service
                                        Great product, works very well!
                                        by
                                          • Recommended
                                          Great Service, Clean Store
                                          Bought Weather related item, shelving, good selection
                                          by
                                            • Recommended
                                            Staff very knowledgeable on product location and material options.
                                            Dewalt jigsaw is easy to work with, cuts are precise.
                                            by
                                              • Recommended
                                              Great service and helpful employees!
                                              We’re new to Huntsville and through our process of building we have had such a great experience in this Home Depot. Gary in the paint department is so helpful and has been such a joy to work with.
                                              by
                                                • Recommended
                                                Knowledgeable and friendly employees
                                                Associate provided the necessary information to select items that I was looking for
                                                by
                                                  since this is the only store of its kind in the area, I am forced to shop there. service is incon...
                                                  since this is the only store of its kind in the area, I am forced to shop there. service is inconsistent, most employees have very little product knowledge, especially in the specialty departments.
                                                  by
                                                  • Verified Purchase
                                                  I have always had an EXTREMELY pleasant experience when I shop at The Home Depot in Huntsville. ...
                                                  I have always had an EXTREMELY pleasant experience when I shop at The Home Depot in Huntsville. Everyone is so polite and helpful. If they are unable to answer a question, they find someone who can help you. Two thumbs up!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The store is very friendly and has Associated that are very helpful. Last week, I needed help ch...
                                                  The store is very friendly and has Associated that are very helpful. Last week, I needed help checking out as I had 5 carts full of merchandise. Deborah told me to go to the ProDesk which was closed on the weekend, but she opened the ProDesk so that i did not have to push the carts too far, and after i checked out Deborah helped me load. I am glad there is a nice associate to help a 71 year old man ..
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  The Customer Service associate exemplified "service with a smile" and provided a solution to my p...
                                                  The Customer Service associate exemplified "service with a smile" and provided a solution to my problem. Brenda was professional and processed the return/refund without delay. In addition, she offered to place an online order and helped determine the correct product was purchased.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  For a friendly shopping experience the Huntsville Texas Home Depot can't be beat! Their candidate...
                                                  For a friendly shopping experience the Huntsville Texas Home Depot can't be beat! Their candidates go out of there way to help, and if they don't know the answer they get someone who does know. Thank you Home Depot
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I was not allowed to use both my veteran discount and agricultural exemption on Father’s Day week...
                                                  I was not allowed to use both my veteran discount and agricultural exemption on Father’s Day weekend. Both discounts were honored previously on regular and sale purchases on any day. Why? From now on, I will drive more miles to shop at Lowe’s.
                                                  by
                                                  • Verified Purchase
                                                  Showing 1-30 of 399 reviews

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