#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)957-4702

Rental Center

(508)957-4711

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

65 Independence Drive

Hyannis, MA 02601

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.2 out of 625 reviews
82%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (625)
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Showing 1-30 of 625 reviews
Cape Cod
Great Location, very friendly staff and very good customer service.
by
  • Pro
  • Verified Purchase
  • Recommended
Great, homey feel
I have been coming to this store for many years. There are some employees that recognize me and call me by my first name. Makes it a very homey atmosphere. Sara in particular is kind and cheerful every time I am there. Most all the employees are willing and eager to be helpful! I love going in there.
by
  • DIY
  • Verified Purchase
  • Recommended
best store in hyannis
the store was clean and always easy to find things
by
  • Verified Purchase
  • Recommended
good store
the store is a good store with good people good good good
by
  • Verified Purchase
  • Recommended
Great Shopping Experience this AM
There was a signage issue with a product I was purchasing and it rang up to expensive at the register and with no hassle the cashier changed the price of the product for me! Mornings for this store really make a difference as its much easier to get in and out and on with life (especially in the summer)
by
  • DIY
  • Verified Purchase
  • Recommended
Our service was exemplary with Jo Jo at the 'Helm' in customer service department...a well qualified & professional employee.
After ordering some packing boxes online we were so happy to avoid the shipping fees by picking them up in the store....and it was only after an hour or so!! Jo Jo was at the customer service desk & really on top of things as she knew about the boxes that were just brought up front in the pick up area. The man who helped us out with them was very pleasant & accommodating in loading them into our auto. We are 2 elderly (70ish) ladies and truly we're grateful for this assistance above & beyond excellence!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
bought some Black Mulch
Black Mulch for use under bushes to control weeds.
by
  • DIY
  • Verified Purchase
  • Recommended
Got what I needed
Convenient locations. I get what I need without having to go elsewhere. Prices very competitive.
by
  • DIY
  • Verified Purchase
  • Recommended
PVC Board
PVC Board is a good buy, easy stuff to paint Unsure of what the cuttings enviornmental effect to the soil will be or will do
by
  • DIY
  • Verified Purchase
  • Recommended
Another Return Accepted
Had to return some extra trim, and not a problem had
by
  • DIY
  • Verified Purchase
  • Recommended
great check out
helpful cashier Kim was also fun . very quick and easy
by
  • DIY
  • Verified Purchase
  • Recommended
clogged up isles...difficult to navigate store
way too much stuff on the floor in isles. Difficult to navigate store with a materials cart employees are friendly, but this store is poorly managed
by
  • DIY
  • Verified Purchase
Plumbing Department
Frank Balboni in the plumbing depart is one of the most helpful employees I have met at any HD, he can find any item that is in stock or if it is not carried will advise you where it can possibly be purchased
by
  • DIY
  • Verified Purchase
  • Recommended
Accessible and great products with wonderful sales help
I needed a special product and it was easy to find and the product the shelf markings made it possible for me to pick out what I needed easily
by
  • DIY
  • Verified Purchase
  • Recommended
Excellent customer service
Garden shop staff extremely helpful, brought the mulch to my car and packed it in for me. It was on back order and the service desk staff was great in signing me out and having the garden shop ready for me.
by
  • DIY
  • Verified Purchase
  • Recommended
Busy Small but friendly and helpful
The store seems very busy at this time of year...but I enjoyed the atmosphere that the employees give...they are very busy...but still friendly, helpful, and seem to be actually concerned if they can not help right away because it is so busy
by
  • DIY
  • Verified Purchase
  • Recommended
Got help we needed
We needed plumbing help and the associates we asked referred us to - and located for us-the associate we needed to speak to. He made sure we understood what we needed to do to co9mplete our job. We left the store feeling confident we could do the repair we need to do,
by
  • Pro
  • Verified Purchase
  • Recommended
Love this store!
I am very impressed with the recent re-model in the Hyannis store. There are more choices and things were easier to find.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Cashier Experience
Heather, a cashier at Home Depot, has changed my opinion of your store! Thank you Heather for your generosity and for helping the community!
by
  • Pro
  • Verified Purchase
  • Recommended
Thank you for lunch today!
Went in to get some PVC pipe today. Headed to get a cart indoors. Two store associates asked me if I would like a hotdog and drink. Of COURSE I would! :) Thank you very much! Nice touch! This is my home store and store employees are very helpful and courteous! Thanks again!
by
  • DIY
  • Verified Purchase
  • Recommended
Friendly Helpful Staff
The staff was very helpful. The cashier was very pleasant and had a nice smile
by
  • Verified Purchase
  • Recommended
GREAT MILLWORK EXPERIENCE
I WAS LOOKING FOR A PIECE OF WOOD TO USE AS A TABLE TOP. THE ASSOCIATE I DEALT WITH, JIM, SHOWED ME THE DIFFERENT PIECES OF CABINET TYPE PLYWOOD. HE SUGGESTED ONE AFTER I EXPLAINED ABOUT SIZE I NEED. IT WAS DAMAGED PIECE OF PLYWOOD SO HE CUT THE SIZE I NEEDED 36X48 AND TOLD ME THE PIECE WOULD BE 50% OFF THE ORIGINAL PRICE. I WAS THRILLED. I EVEN GOT THE DAMAGED PIECES TO TAKE WITH ME WHICH I CAN PROBABLY USE FOR LITTLE PROJECTS SOMEDAY. THIS IS WHY I SHOP AT HOME DEPOT, HYANNIS,MA.
by
  • DIY
  • Verified Purchase
  • Recommended
Awesome customer service in outside garden!
I entered the outside garden department and was greeted by an associate named Pam who helped me she also inquired to what I needed and assisted me with concerns on the mulch getting my interior dirty. Pam made sure I had adequate plastic liner in my car to put the 20 bags mulch on and also asked Bob and Dan to assist in loading my car. The cashier Ulliam was so friendly and helpful also. Great Team you have working there!
by
  • Pro
  • Verified Purchase
  • Recommended
Wish the store was bigger; and carried more
Employee was very helpful in putting my mulch in my vehicle!
by
  • Verified Purchase
  • Recommended
Wonderful store.....
John Thompson in Kitchen Design was so incredibly helpful with the design and the selection of the cabinets to fit our budget. He helped with the us in our vision of an Island which we wanted to be a focal point in the new design. He's a tremendous asset to the Hyannis Store.....I will recommend friends and family to see John about there remoderling designs.
by
  • Pro
  • Recommended
Got what I needed out in a flash
store was clean and I was asked several times if I needed any help,which I did not,found exzaly what I needed and was out in a flash nice
by
  • Pro
  • Recommended
fast /efficient returns
had returns from 3 different receipts,mark did all 3 lightening fast,also a damage exchange and my new items purchased really fast,
by
  • DIY
  • Recommended
Great store all overall
This is Great Store All Overall. I recommend to family and friends.
by
  • Pro
  • Recommended
fast and efficient
the cashier ,"Kim" was exceptionally helpful for checkout. I would return to this store based on the positive attitude of your employee ,"Kim"
by
  • DIY
  • Recommended
Excellent service from store associates
There was limited amounts of the product I was looking for which was probably due to it being phased out. The associate helped find an alternative product which was only slightly more in price. The cashier was very pleasant and pointed out that I could use the chip on my credit card. Overall it was a good experience
by
  • DIY
  • Recommended
Showing 1-30 of 625 reviews

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