Hyattsville #2564

My first time visiting this store, had the best experience ever working with Destiny to order kitchen cabinets. The employees were very helpful. If you every need assistance she the best.

There's nothing to make this store stand out for me, besides its convenience to where I live. I came looking for a product which the website indicated was in-stock. First associate looked and gave up. Unsatisfied, I asked someone else, who after a brief look came up with a whole narrative about "how quickly that product sells." Frustrated at this point, because I had limited time for this lack of service, I asked to speak to management. I encountered Tania, who along with Carlos, took my needs seriously. Apparently, the item was on-site on the top shelf. They worked together to get me the product I came looking for. While ultimately, I got what I was looking for, it was so disappointing it took me asking THREE ASSOCIATES before my needs were adequately addressed. That's all.

Martha G excellent customer service and friendly.

The customer service department has gone above and beyond to help me out. This store is in an area that would be considered of a lower socioeconomic environment and yet the customer service is on par to serve millionaires. It’s amazing to be treated with respect and feel valued. They don’t just show up to get a paycheck, they’re there to serve their customers and I appreciate it. Luchia rocks and her boss, Alfonzo, is supportive and dedicated. I love it. Thanks

Seems the pricing person is on extended leave , for weeks , no price is on the shelf for the 4x8 3/4" Sandyply or the 23/32 Sanded Plywood..employees with these had held devices also are not able to scan and give a price. This is horrible customer service from the store manager on down. How hard is it to price shelf items. If the lumber price is changing daily , so what , put the price on the shelves..please

I visited this store because the Silver Spring store on Broadbranch which is closer to my home was out of red tomato cages. The Silver Spring store seems to often be out of products which is frustrating when other stores have plenty of inventory. This store in Hyattsville was well stocked. Jason, in the gardening area was really helpful and friendly. I appreciated his help in getting the tomato cages for me from the stack that was a bit stuck together.

I know wood prices are increasing almost weekly.....but that is not an excuse not to have prices on the shelves by the product. Only way you know the price of Sanded Plywood and Sandyply is when you go to pay. Horrible for the consumer.