I had no problem finding what I needed, nice store.
Special Buy of the Day
I had no problem finding what I needed, nice store.
We were able to find everything we needed during our visit. There was also an abundance of employees ready to help if we needed it.
Deb S. And Megan did a great job helping me check out
The associate was very helpful in directing me to what I needed. He listened to my description of what I was doing and what I needed to accomplish and what I thought I needed. He got me to the various products that might do the job. Excellent service.
I simply love this store. I plan to come back next week.
I needed a refrigerator, but I did not want to be pressured, then again I did want assistance. Brandon, the appliance associate fit my needs to a T.
The plant sections aren't labelled very well and I couldn't find the vegetable plants. Turns out they are outside, way off in the corner. No signage to help me find them!
I found an item in the garden department with no price. An employee helped me find it. There was no price. Employee found the price but could not give me a code or price tag. I was sent to the checkout and told they would look up the price. Checkout said they could not get the price and asked why I did not bring a code. Told checkout my story. Checkout wanted to send me all the way back to the other end of the store to Customer Service. I asked Customer Service to,come to me. Checkout called Cust Service. Waited 4 minutes and Customer Service did not appear at checkout. I left without the item. Poorest service I have had from anywhere.
Cashier "Alexis" was very kind and caring to a customer checking out in her lane. Apparently the woman was very hot and appeared not well? Perhaps overheated? Alexis went and gave her a bottle of cold water out of the pop cooler, and would not take payment fit it. A nice gesture and caring for a customer in perhaps a bad health situation.
I typically visit my local big box retailer's garden center. I went there in the morning to get some major landscaping materials and they were out of several of the most popular mulch items and I had to walk to farthest end of the lot for the mulch and rock I was looking for. Since the items are so popular they should have been up front. Leaving without anything, I asked the cashier where the next closest store was and he sent me into the store to ask another area because he didn't know. I just walked out. Horrible service on both the inventory ordering and staff tranining. I went to the Inver Grove Heights, MN Home Depot and they had everything I needed, fully stocked and within a short distance from the entry. It was perfectly laid out. I was greeted immediately and asked if I needed help, which I did. I need several bags of river rock and many bags of cedar chips. They found and associate to load up the materials and load them into my car. I made this same trip 3 times that day. Anne, the cashier, was such a pleasure to deal with. Even though it was heavy, hot work to load my truck, no one complained and ensured that it was their pleasure. An older associate, Tim, even mentioned that it saves him on a gym membership. My last visit of the day, Anne, the cashier, was finishing up her shift. I was helping an associate load my truck outside the entrance, and on her way out she stopped to help load my truck as well. I couldn't believe it. What a special lady. I have to say that after such a long, hard day of landscaping, her extrordinary actions brought tears to my eyes. I couldn't have asked for a better experience. Bravo to whomever does the hiring at this store and whomever is responsible for stocking and store cleanliness and design. It was a fantastic experince.
Staff was helpful and products organized easy to find.Quality of product good.
With the completion of out deck railing, It is fun to think back of all the Home Depot people that made the job a breeze. Thank you... Rose, Sam, Helen, Steve, and Eddie. and I'm sure I've missed many.
I prefer Behr brad Paints and found the attendant very helpful in matching color.
the store is clean and well organized, and well lite. The Associates are knowledgeable about the products they are assigned to. I enjoy being able to talk to them in a relaxing atmosphere.
We got most of what we needed and the customers service was very professional.
I asked a clerk where I could find bungee cords. He not only showed me where to go, but then checked on me in a few minutes to answer questions I had. I've always found the staff at this store to be very friendly and helpful.
Looking for a locking mailbox. Got excellent advice and help from Hardware Supervisor. Answered lots of questions. Very helpful and great Home Depot ambassador. Went to Lowe's first since it was just down the street. Associates there difficult to find. Once we did find one, we were shown the mailboxes and left to figure it out on our own. Left without purchasing anything. Then went to Home Depot. Told by associate greeting us near the door exactly which aisle the mailboxes were in. Had the pleasure of finding the Hardware Supervisor working in the aisle. He stopped what he was doing & helped us, verifying parts needed, how to install, etc. Great attitude, really helpful! After we found everything we needed for the mailbox, we went looking for a couple other items. Numerous associates asked what they could help us find and checked to see what questions we had. Really great experience.
Home Depot is always a step above the rest when it comes to customer service, but the help I get at this particular store is phenomenal! There is always someone asking if I'm finding everything okay, and lots of knowledgeable people working here that know their stuff! When possible, I go here instead of any other store - including other Depot's!
I was helped right away to help find my timer & Tammy checked me out right away. This store has the best customer service and the best products out of any other Home Depot store.
Staff was very helpful. I didn't have my truck as it was in the shop for the day and I had to cut some pieces down to fit them into my SUV. Staff was very helpful in helping me accomplish this task. Very friendly and helpful
Rose who works at the Pro Desk is a top notch sales associate..
Always a relaxing experience every time I visit Home Depot
Another store called ahead to see if the Inver Grove Heights store had the materials I needed in stock. Store associate Juan was fantastic; he dug through several pallets to find the elusive flooring I needed and had it all ready at the service desk which made for a super easy in and out. Thank you for the great service!
Everyone was very helpful. This is a very nice store to shop in.