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Filter Reviews By:Rating, Profile, Gender, Age (710)
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Showing 1-30 of 710 reviews
Jul 9, 2016
Avid DYI
Store employees ensured I had the correct tools for my task. Also, had personnel available to assist with loading of materials.
by
Verified Purchase
DIY
Recommended
Jul 8, 2016
great store shoping and great people easy to shop and buy.
people and the easy way of shopping was easy. shopping was easy.
by
Verified Purchase
DIY
Recommended
Jul 7, 2016
Best Store in Jacksonville
Great employees, great service, great place! I will only come to this hardware store not just because of product availablitity and selection but because employees really do make the trip worthwhile!
by
Verified Purchase
DIY
Recommended
Jul 6, 2016
Outstanding Customer Service
From start to finish, my shopping experience at this store is always a pleasure !!!
by
Verified Purchase
DIY
Recommended
Jul 5, 2016
Love this store!
My husband and I got excellent service at the paint desk. The employee on Saturday 2JUL16 was great! I am sorry I don't remember his name but, the initials on the paint can are MEB. He was very helpful and friendly. He special mixed paint to match some spray paint we were painting porch chairs with so that we could paint our front door to match! He also mixed some paint for our shutters. We love the way it all turned out! Once again -- Home Depot is our go to store!!
by
Verified Purchase
DIY
Recommended
Jul 4, 2016
Employee's are awesome when you find them.
I like to be in and out of a store. I know what I am looking for and just want to get it and get out. On this particular trip, I had to get several unrelated items and needed information on a certain type of paint I would need for galvanized moulding. There were plenty of employees at the front of the store . . . and maybe I should have asked them all my questions. Instead, I walked the store, going from department to department, looking for employees to help me. I didn't want to pull an employee out of some other department to help me, but that is what I eventually did. That employee was awesome and helped me get everything I needed. But that also means they had to leave their post . . . and some other customer probably started wandering the store looking for an employee. In any event, if they had people in the department where you were looking for products, they would be awesome. In the end, my trip took probably about 20 minutes longer than it needed to take. Other than walking around looking for employees, the trip was great and they had everything I needed.
by
Verified Purchase
DIY
Recommended
Jul 4, 2016
Soooo Eeeezy
Knew which items I wanted from tool and fastener isles, so I zipped right in, was greeted by every orange apron I passed (very pleasantly) had nuts and bolts so I stepped in regular checkout area behind another customer. Was quickly approached by Lynn from self checkout area and was assisted in self checkout process. Easy, quick checkout.
by
Verified Purchase
DIY
Recommended
Jun 30, 2016
Easily satisfied
I was happy that they had the garden cart I wanted on the shelf. Being informed that i could save $25 by
applying for a Home Depot credit card was just a plus.
by
Verified Purchase
Recommended
Jun 28, 2016
A Friendly Smile in Every Aisle
Wow! Great customer awareness, interaction and willingness
to help with every person we encountered. Incredible.
Please clone this Home Depot.
by
Verified Purchase
Recommended
Jun 26, 2016
ceiling fan
The store employees make you feel welcome from the time you enter till the time you leave. Employees professional, caring, helpful and well informed about the products. A well run store. Wish we had Home Depot in New Bern NC
by
Verified Purchase
Recommended
Jun 25, 2016
Quality service
This store provides five star service, all day, everyday!! Thank you Home Depot!
by
Recommended
Jun 23, 2016
Excellent Customer Service!
From the door greeter, to the manager, to every employee I encountered while shopping, all were friendly, professional and went out of their way to help me. I'm in sales and have never experienced such a friendly atmosphere in any retail store. It's evident customer service is their number one priority.
by
Verified Purchase
DIY
Recommended
Jun 20, 2016
Nursery
The employees were very attentive to my needs and the plants were so beautiful, healthy, and taken care of. As soon as you walk into the nursery, it is obvious that the quality of their plants are a high priority.
by
Recommended
Jun 18, 2016
Helpful employees
Employee went out their way to help me. They not only pointed me to the item I was looking for but they also walked me to it.
by
Recommended
Jun 15, 2016
Very very Good
Having not been in this store in many years, it was like going in a new store where you don't know where anything is (including restrooms), Had to ask to find what I wanted. The help was terrific. I also learned that I could get an APP for a smart phone to help locate things in the store. Too bad I only have a dummy phone.
by
Verified Purchase
DIY
Recommended
Jun 1, 2016
Awesome store !!!!
Every time we shop at the Home Depot in Jacksonville we receive excellent service from start to finish !!! Moving from New Bern, NC where there was only a Lowe's and now living closer to Jacksonville, NC where we came across Home Depot, I have been so pleased and impressed with the Home Depot... I have made it MY store !!! I love shopping here !!!
by
Verified Purchase
DIY
May 30, 2016
Great Store Experience
If you need valuable assistance see Ms Teresa at check out
by
Verified Purchase
Recommended
May 28, 2016
Great employees
Unlike Lowes, every employee in Home depot asked me if i needed any help or did i find what i was looking for. Thank you
by
Verified Purchase
DIY
Recommended
May 28, 2016
Great Customre Service
Impeccable customer service Home Depot provided; EVERYONE I encountered asked if I needed assistance…and when I did, they were all but eager to assist. I was extremely impressed with the gentleman in the painting department. He was VERY knowledge and very beneficial in helping me determine the type of product I should purchase for my task. I can say beyond a doubt that my experience with Home Depot FAR better than the two stores I visited prior to Home
by
Verified Purchase
Recommended
May 25, 2016
As expected
Thanks for allowing me the experience of filling out this review
by
Verified Purchase
Recommended
1 found this review helpful
May 24, 2016
ALWAYS THERE WHEN YOU NEED THAT HOUSEHOLD ITEM FOR EVERY SEASON OF THE YEAR
OVERALL ALWAYS A PLEASURE TO GO SHOPPING VERY CLEAN THE STAFF ARE VERY FRIENDLY AND IT MAKES THE SHOPPING EXPERIENCE THAT MORE ENJOYABLE.
by
Verified Purchase
DIY
Recommended
May 22, 2016
Shoping at Home Depot
Store had what I was looking for. No issues to report and no complaints.
by
Verified Purchase
Recommended
May 3, 2016
Awesome experience shopping at Home Depot
Home Depot is one of our favorite place to shop, my wife and I can find everything we need from gardening supply's, tools and things to fix the interior to exterior of our home.
by
Verified Purchase
Recommended
Apr 25, 2016
Never a bad experience when shopping at the Home Depot
I am very pleased that they had everything in stock for me to start my garden and finish it this past weekend.
by
Verified Purchase
DIY
Recommended
Apr 25, 2016
Great Selection with low prices
great customer service and wide selection of items at a very reasonable price. would recommend this store to everyone.
by
Verified Purchase
DIY
Recommended
Apr 16, 2016
My store experience was easy and painless as could be. Jessi, the Cashier in the Lawn and Garden department, was knowledgeable, courteous, and funny.
Every item was easy to find. My Cashier was wonderful, and my checkout was quick as can be. I would definitely recommend this store to my friends and family.
by
Pro
Recommended
Apr 15, 2016
Great Staff!
I have dealt with this store as a regular customer and as a business customer, both of which have been great! Staff is easily accessible and very helpful.
by
Verified Purchase
Recommended
Apr 13, 2016
HD ROCKS!
I was so pleased with the service! ALL of my questions were answered and the associate was EXTREMELY helpful, beats the competition out my miles.
by
Verified Purchase
DIY
Recommended
Apr 13, 2016
great store experience
had what i needed in stock; employees helped me open an account; helped me find what i was looking for
by
Verified Purchase
DIY
Recommended
Apr 11, 2016
Great Customer Service!!!
Everyone is very helpful and friendly and were knowledgeable about products I needed.