Reviews for Jericho #1213

My husband and I have been shopping store for many years overall the Home Depot store where you get most of our supplies from for our do it yourself projects. And if were'r looking for a new grill or for yard supplies we buy our supplies here.

I've developed a friendship with this store. I know them and they know me and are beyond helpful and friendly very happy to say I always look forward to coming to this store especially when I need something I always have familiar faces helping me and. Unfamiliar faces following the same way. The managers are very nice and are more than happy to satisfy customers with going above and beyond I have received so much help because of them. Best people to go to are John and Anthony the managers as well as the cashiers because they check me out so efficiently and fast

But employees at this Home Depot actually know what they're doing in their department not like I've been to others where they didn't know a thing highly recommend this Home Depot

Customer service was excellent. Everyone was helpful and friendly.

Excellant employees

good store

I will never shop here again. Elderly Hispanic cashier named Maria was rude to an army vet inline in front of me. I know people are upset with the election results but to take it out on an elderly army vet is not right. She was rude to me as well and when I told her she was rude she refused to serve me. She needs to find a job where she doesn't interface with the public.

The staff working on the floor couldn't have been more helpful. They went above and beyond what I had expected in helping me out

Everything about this store was excellent. The store was clean. I found both items I needed. The sales associate I was greeted by helped me twice and even walked me to the location of the second item I needed to buy. She told me where the first one was located.

Store is very clean and well stocked.

I always feel better shopping at this store, it's the cleanest of the bunch as far as I am concerned. The employees are all great, but the store suffers from the same problem as all the rest, the lousy inventory control. I have gone here when the inventory says to, in order to find what I need, and been disappointed (just like the other stores). In one case I needed 90 end points, Cat-5 and 6 Jacks and double gang wall mounted blocks for a project and went to 4 stores and none had the necessary inventory in which I needed to complete the project. I did buy what I finally needed but the pain and waste of time makes me look to other sources. And yes, the employees helped me at each store to no avail. Also disappointing you are pulling IT parts out of some stores.The simple stuff like patch cords are necessary for homeowners as well as contractors.

For as big and as hectic as things are there, everyone has time for me, knows where everything is and walks me right to what I ask d about. It isn't just one or two. every employee Is like this and that means management no training are emphasizing it. I like going there and that says a lot because I hate bog stores

Easy to locate the products. Employees at work are very helpful.

your cashier Marie is the worst. I asked for help in getting a price and she said "are you kidding me?" and told me to get it. She then told me to go to another register OUTSIDE, it was 20 degrees out! Plus customer service was already aware of her rude lazy behavior. The most ridiculous encounter I've ever had a Home Depot.

I was very glad to get assistance from Frank in Electrical. I needed to replace the light socket assembly in a 60+ year old ceramic christmas tree. Frank very patiently and kindly explained how to put everything together...and took my 'round thingy' and 'which wire goes where?' questions in stride, with humor. I appreciate his help immensely, and the fact that I'm not very 'handy' with anything electrical make the fact that I actually FIXED IT pretty amazing...extend my thanks to Frank again and give him a raise, please... :)

Generous with their time, patient with clearly "civilian" questions, I am very happy with my buying experience, and will continue to buy my stuff from the Good People at Home Depot...

They are very helpful. The pro desk is great and the cashiers are always pleasant especially Peter!!

Thanks to this amazing staff ! Rest experience they were all super helpful thanks again

The cashier lady was extremely friendly and helpful who made my visit a great pleasure.

The cashiers are so cheerful . I'm in the middle of a project and was there 5 times yesterday and I always marvel at how nice everyone is

All I can say is that the Jericho store has great people working for it and the store has everything in it and very clean and organize. Very safe.

I was going to return the led light bulb. but i dropped it just after i got in the store. i asked the guy to clean and the favor to return even though the bulb was broken. He accepted my asking..... i really felt good that moment.... Thanked for his manner (Cashier Marlon)

I had an issue with some previously purchased merchandise and Eric at the customer service desk went above and beyond to make sure i was taken care of and left the store satisfied. It was refreshing to see an employee take time out to address my issues right there on the spot and to ensure Home Depot didn't lose a pretty regular customer to a competitor.

Raphael was very helpful, professional, and courteous. I work for a not-for-profit and he was able to find my organization without making it seem like a hassle. That doesn't always happen when I shop in other (not Home Depot) locations.

Big, Clean, lot of associates, helpful, the person specially we dealt with has real experience about the product and home depot.

Looking for the items I needed was easy as the aisles were well marked. Checkout was super easy and fast using self checkout.

This was one off the best shopping experiences I've ever had in a home improvement store. All were helpful as can be, place was super clean, and they had everything I needed ... and check-out was quick n easy too.

Clean...and when i asked the staff member a question in regards to product and whereabouts, they answered quickly and without hesitation. I will return to this location.

Great store but items they say are in stock are often not there. The sales people are always friendly.

JOSEPHINE THE CASHIER WENT THE EXTRA MILE, WANTED TO BUY SOME PLANTS THAT SAW A BETTER DAY, STORE HAD NO MORE. GOT MANAGER TO HELP ME. THANK YOU